Office very calming and staff very pleasant dentist very knowledgeable, would highly recommendread more

Deciding whether a dentist is "good" or "bad" often goes beyond technical skill--it can be a matter…read moreof ethics, too. I'm 81 years old, living with poor health, and I made sure to inform Dr Crocker about my challenges, including Auditory Processing Disorder (APD), which makes it hard for me to follow directions or conversations. My health conditions include multiple sclerosis (MS), chronic back pain, and heart failure, all of which make everyday situations more challenging. Unfortunately, my appointment turned into a nightmare. Due to my health issues, I asked to remain seated in a chair until the dentist arrived. After receiving a numbing shot, I waited over an hour for him to see me. As my pain levels steadily increased, I noticed he seemed upset and even blamed me for his running behind schedule. Despite my confusion, I told him I was willing to wait as long as necessary. At some point, I asked a fair question: if he was so behind schedule, why spend so much time blaming me when I had already agreed to wait? That's when he revealed his real concern: I learned later he was going to be late picking up his daughter. I explained that I was already numb and preferred to proceed with the treatment, but this only seemed to frustrate him more. He abruptly stormed out of the room, declaring the appointment over and instructing me to leave. Feeling confused and hurt, I asked a nurse to help mediate. I said we weren't understanding each other, and surely, as adults, we could work it out. Still, the dentist refused to return. I remained calm, never raised my voice or acted disrespectfully; I only asked for clarification about why he had decided to stop the treatment when it had already begun. His response was to have the police escort me out. The stress of the situation, combined with my heart condition, ultimately landed me in the ER. I prayed for him to reconsider and find a compromise, but instead, he blamed me for making him late to pick up his daughter. I reminded him that this was his issue, not mine. He had the power to dismiss me as a patient, but his actions became an ethical dilemma. I noticed that he continued treating other, healthier patients without issue and only forced me to leave--an 81-year-old with significant health challenges. To me, his motives weren't pure. He used his authority to bully a vulnerable patient instead of treating the situation with compassion and professionalism. I was willing to compromise, but he insisted I couldn't make him treat me. He was right about that--I couldn't force him to do anything. But I left without understanding what I had done wrong. This was an ethical failure. A dentist who chooses to work with elderly patients or individuals with disabilities has a responsibility to treat them with dignity and care. My time and health were of no concern to him. His priority was elsewhere, and his dismissal of me felt less about scheduling and more about the power he held. While I could have simply walked away, I believe he must be held accountable for his actions. He got flustered when I continued to tell him I didn't understand and I would wait the extra time . What a terrible situation for all including his staff who had more compassion than he did.

They are willing to help me with my teeth. After I left a bad review. I was upset and depressed…read moreand overwhelmed by everything all at once. Their care quality is excellent and the office is a happy place. They definitely are a 5 star team

Listen to the reviewers saying you'll have unnecessary out of pocket costs. For the past twenty…read moreyears, I have never been told that I needed a special cleaning that wouldn't be covered by insurance. Although they're in network with my insurance, they look to skew anything possible to say you need a laser cleaning with chlorhexidine rinse for nearly $400. I could hear another patient sounding so deflated because he was also told that he needed extra work done in a manner not covered by insurance. Then they scheduled my follow-up with a different dentist than the one I just saw and didn't ask if I was okay with that. The entire new patient visit for a basic exam and rapids cleaning took 2 full hours with so much down time in between each person you see. Guess they can afford to be inefficient with how much they are gouging patients.

They have given me excellent diagnosis, planning, care for going on two decades. Staff is wonderfulread more

I would give ZERO star if I could. STAY FAR away from this place, especially if you are Asian or if…read morein their eyes, you are not wealthy! There are so many options out there wth dentists who are a lot more caring than them.I have seen others commented in the past about similar issues, but oddly, any reviews that are not a 5 star review, may disappear shortly after. I won't be surprised if my review will be removed as well. Very sketchy. It has been a few years since I was treated but I waited until now to write this because firstly, I owe them this honest review and secondly, I was scared during that time that if I wrote this, they would discontinue my treatment or God only knows, what could have happened. In addition to several other things, I also had an implant placed & it wasn't something that you could just let other dentists continue. I spent over 13K at Dr. B. Springer's office. To be fair, his dental work was acceptable but everything else, not so much. My family and I were referred to him by our neighbour and initially, everything was great until one day, I kindly requested to have all my restorations on the upper quadrants to be completed on the same day. I made the appointment for the day before Chinese New Year because it is a Chinese superstition that in order to avoid the possibility of physical harm (accidents, illnesses etc), people should get any type of treatment that involved "blood" before Chinese New Year. I made the appointment with the receptionist, explained my situation, and she assured me that she alloted enough time for the whole treatment to be done that day. When I was in the chair, that was when the doctor told me he only had enough time to do one. When I explained to them how important it was for me to get the uppers done, he & his assistant just laughed at my face & even made a rude comment about Chinese New Year. When the receptionist came back to talk to us about the schedule, she denied everything and was adamant that she scheduled correctly. From that day onward, my nightmare with them began and each time I come in, she would 100% ignore me, even when I greeted her. After my treatments were done and money taken, they then mailed me a letter stating they would no longer see me. Even if I had concerns or problems with something he did, they said I would need to see someone else. Unethical & unprofessional. Be careful of your treatment plans and your bill after because often, you will be billed higher than quoted. I understand, being in the dental industry myself, treatments may change as there is always a chance they may find other concerns during treatment. But to that extreme? Highly unlikely. When they saw my sister in law, they offered to do all quadrants during the same visit and she had a lot to be done. When she said she wasn't comfortable with having her whole mouth treated in one sitting, they ended up referring her to another dentist. Who really wants their whole mouth to be numb at the same time? I have learned with them, it is either their way or the highway. They are not great in accepting responsibilities nor listening to our opinions. One instance after our misunderstanding, because I opinionated on something, Dr. Springer grabbed my crown, and said I can just take it somewhere else, who does that? This was in the middle of my procedure! Of course, I just chose to keep my mouth shut especially since we were literally midway of the treatment. I do NOT recommend this place at all and if you decide to see them, depending on your wealth and ethnicity, GO AT YOUR OWN RISK!

I have been with my current Dentist for over 25 years and wanted to make a change. I contacted…read morePalmetto Dental Associates of Lexington. I spoke with Tina about my dental needs and she was not only very polite but also got me an appointment with Doctor Thomas a week later. Since that time I been in twice and been very satisfied. Dr. Thomas was very professional as were all the staff. I look forward to having Palmetto Dental Associates providing my dental needs in the future.

These people are great . I have had some past very poor dental experiences but now at ease going to…read morethe dentist . Both Dr. Shull and Dr. Thomas are amazing. I have had 2 crowns since going to their practice one by each . No issues . As are their assistants and staff. Hard to believe , looking forward to more dental help .

These folks specialize in general and family dentistry including cosmetic dentistry. They provide…read morethe highest quality dental care in a friendly, comfortable environment. Both Kids and Seniors are welcome. Their services include tooth whitening, porcelain veneers, preventive care, restorative dentistry, cleaning, porcelain crowns, nitrous oxide, sedation dentistry, tooth colored fillings/restorations, digital imaging, Invisalign, smile makeovers, treatment of gum disease, root canals, bonding, implant dentistry, dentures, crowns, bridges, orthodontics, onlays, inlays, surgical dental treatment, and more.

I've been going to Dr Denny for many years off and on. Our insurance wasn't being accepted here in…read morethe past, but now they accept it. Very professional, and honest practice. Anytime I need an appt its normally no problem getting in within a few days. I highly recommend them for your dental hygiene needs.

Pleasant experience, very happy with the treatment will be back! Very professional and attentive.read more

I've been going to Dr. Hunzinger for 8 years he and his staff have been very accommodating. As a…read moredentist Dr. Hunzinger is a excellent dentist. Believe me, when I first moved here to SC I was not impressed at all by a number of dentists until I went to Family Dental of Lexington.

Dr. H. is a very good dentist and very nice. Unfortunately,…read morehis staff are lacking in communication skills and customer service. He found a cavity through x-rays in February (2025). Being on Social Security I asked how much it would cost to fill the cavity, as I would have to save money to have it done. They gave me the price. I went in for an appointment this August having the money. The cost was now $110 more, which I didn't have. I asked to pay the $224 I had saved and make payments. They said "no". I'd been a patient for years and had spent thousands there. So I went home. I saved up and called this morning (November) to make an appointment. They've raised the price $40 since August. So, sadly, I'm looking for a new dentist.

I was there for 2 hours, more waiting than actual care. The woman who helped me with the X-rays…read morestarted out fine but then was unprofessional. Made me feel uncomfortable with comments on my mouth size, even getting another nurse involved. When I complained I was there for 2 hours at the end and just wanted to go home since my appt was done, I just had to talk to front desk, she made a comment about it to another patient. The dentist doesn't seem to know what she's doing. I complained one tooth was in so much pain and she said there's nothing wrong with it. Went today to a different dentist and they found a pretty big infection in a failed root canal of the tooth I complained about. I'm glad I went elsewhere and getting the proper help and antibiotics.

The only thing I can say is this place has caused me significant pain and anxiety. They told me I…read morewas just too sensitive. Because I said Tylenol 3 makes me itch. Had my bottom teeth removed and a partial plate for the top. I received the top denture, which was 2,800 . I found it EXACTLY like the one they gave me online for 200 dollars. They also have charged my insurance company for services that were not done. I was suckered in this mess because they PROMISED me that everything had to be done by June 8. They broke the partial plate putting it in. I was told to leave and not come back by office manager. Why is she in the treatment center? Everyone else is in scrubs, hair up, her she is with a dress and long hair interfering with the conversation with the dentist. This is ridiculous. Have no bottom teeth and the partial. They got 23,000 dollars and I am left with no teeth and a broken partial, and I won't get my money back. They are horrible. The most incompetent dental office ever. Run away from this place.

Dr. Gomez is a fast & efficient dentist with a gentle touch around painful teeth. However, all is…read morenot milk & cookies in the land of Palmetto Smiles. The practice appears to embrace a policy that will not disclose patient x-ray energy exposure - even when requested! The only plausible explanation would be legal liability - perhaps they were advised not to disclose this info by the ADA, biz advisors, lobbyists, lawyers & insurance companies. I hope I'm wrong, as I feel an empowered, well informed patient is a happy long-term *paying* patient. And since a dental practice is a business, it would be in their best interests to address this issue to provide transparency, honesty & good faith efforts that would further foster better Dr./Patient relationships both now & the foreseeable future.

Dr. Hopkins and her ortho team are amazing. Great customer service and extremely helpful…read more I'm in my 30s and never thought I need braces but after consultation and talk to Dr. Hopkins, I have decided to get braces due to poor bite and molars turn inward. 5 months in and I see a tremendous different it has made. It's help that Dr. Hopkins is very knowledgeable and experienced. She answered all my concerns and put me at ease through out the process. Strongly recommended.

I am a gigantic baby with severe past dental trauma. Dr. Scioscia and his staff treated me with…read morekindness, compassion, dignity and respect. Even though I was having all of my upper teeth removed, it was hands down the best dental visit I've ever had. Everyone spoke gently and worked to get me a treatment plan that worked with my budget but would get me out of pain. Dr. Scioscia called me personally that evening to check on me. Highly recommend this office and looking forward to finishing this work up with them in the future!

Significantly older oral surgeon, absolutely no positive communications. It was apparent that I was…read morejust another number for them. 10 years ago I had an abscess tooth. I ended up with necrotic jawbone on antibiotics for five months. This oral surgeon felt there was no need to prescribe antibiotics before extraction, explained the situation I experienced several years ago and he just brushed it off. Said he would do an antibiotic wash after the removal. Refused to acknowledge my concerns and my past history, so I refused to acknowledge that he knew what he was doing. I then made the appointment to go back into the low country and have extracted the right way with antibiotics. I would never return to this place and I certainly would never recommend it. I would recommend turning running and never looking back. Find another place this is not the one you want. And yes they still gave me an exuberant bill of $230 for one x-ray and a four minute conversation. Save yourself the hassle and look elsewhere. It is worth the drive to find an oral surgeon that will listen to you, address your concerns and do so without barking at you. I was made to feel like a POS he even went so far I asked to say I did not know what I was talking about so I should leave it to the professionals. I just left and they will never see me again. Be careful how you proceed if you continue using this place