Horrible experience with this company. The previous owners of our house hired them to work on the…read moresewage line in the front of our home. After having issues with our grass, we did some digging and found a 20 ft tarp had been left under the work they had done. I called to see if someone could come take a look and was immediately met with hostility saying "they don't use tarps" and it was not their problem, when there was clearly a tarp left directly under their work, and they already finished the job they were contracted for and weren't coming to help us. I was called a liar and told they weren't going to do anything with our landscaping (even though I was not asking them to do landscape work). Jamie was yelling, saying "they didn't leave a tarp" when I was standing there, staring at a 20 ft tarp directly under their work. I am not sure if it is because I am female and they spoke with me instead of my husband but I was very taken aback with the manner in which I was spoken to and that they wouldn't even attempt to solve the problem they left. Very sad when a company has no pride in their work or relationships with customers. Will NEVER use this company and will be telling everyone to stay far away because once they "complete their contract" and they receive payment, they're out and not going to assist with anything that comes from the job they did.

We had a 15-year-old water heater that was cracked beyond repair and leaking. A coworker…read morerecommended Got Your 6, so I gave them a call and they had a plumber at my house the next morning. John quoted a fair price, replaced the water heater within a few hours, and charged exactly what was quoted. He handled all the permitting, and had the old water heater hauled off. Highly recommended!

Great service, friendly and quick. Initially missed the appointment window but showed up anyway…read morelater. Fixed my issue and was very good communicating the issues, the fix, and the warranty.

I called Dauenhauer to have a new faucet put in. KAWC did work in my neighborhood last summer. The…read moreplumbing technician Jimmy nor I could find the shutoff valve. We had to reschedule for the water company to identify where the shut off was located. Jimmy did the job very efficiently, made certain it was it worked well, and cleaned up afterward. He was very professional, polite, and kind. I would give more than 5 stars, if possible, for his work ethic.

Honest and reasonably priced. How nice to find such a service. They are now our plumbers of choice!read more

Arrived on time and got everything done as expected. Tim and Mason great to work with.read more

When DAUENHAUER WRECKS IT ALL - WHO YA GONNA CALL? [Lex, KY…read moreAREA] Reached out to Day's Plumbing Supplies after a disastrously nasty visit and experience with/by Dauenhauer Plumbing. Day's Plumbing recommended several Plumbers I think you can trust. I can give you other names but you can call Day's too for input. I spoke to a few local plumbers and they were helpful/honest and seemed full of integrity. Returned my calls unlike DAUENHAUER. Today I met Master Plumber (of 68 years via family plumbing expertise) Mr. David Wiseman. Serious, dedicated and so polite - TRUSTWORTHY! Fixed the mess Dauenhauer left us to cope with for five days! Then replaced the Faucet we asked DH to deal with. All this done at 75% less than the cost the inexperienced company folks at Dauenhauer were going to charge. But one WISE PERSON TO CALL IS Mr. DAVID WISEMAN - SUPER PLUMBER TODAY IN MY EYES. [He may be the person to call for small jobs these days - but he calls back, turns up on time and knows what he is doing if he commits to your required needs. He will tell you if he cannot do it!] Sounds like he has been at this over 45 years too. Cleaned up and recycles used parts - a supreme pleasure to have met with him, chatted and viewed the work he did to my complete satisfaction.

From the owner: Residential plumbing repair and related remodelingread more

They are doing work next door and parked their truck in my yard. Not out of a work need but out of…read morepure laziness because they didn't want to walk the extra 20 feet to the road. They drove in and out of the yard, messed up the grass and when nicely asked to move because I had taken off work to do yard work and mow, they just said no. They are unprofessional and rude and don't deserve a good review and if I could give no star I would ...

Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

Wonderful experience dealing with Summit. This is a truly professional company that offers good…read moreservice and left my home clean. The prices were fair, they were on time and prepared. I had a lot of work done and everything was fixed to perfection. So glad I hired them.

Summit was recommended to me by someone I trust who has used Summit for various plumbing projects…read more I contacted Summit about an inoperable sump pump. The owner operator of Summit, Daniel, responded promptly and scheduled a consultation at my home at a date and time that was convenient for me. Daniel arrived on time and assessed my situation. Daniel thoroughly and clearly explained my options, providing estimates for the various options. Daniel is the consummate professional who is knowledgeable and highly competent. The job was completed on time that same morning. Daniel cleaned up the area and took numerous photographs to show the work that was done under the house. Summit's professionalism and transparency give me confidence in their work. I highly recommend Summit and their services. I would definitely use again.

Good company overall. Used them for years. Had one of their monthly plans where you pay a small fee…read moreto get priority services, which did come in handy a couple of times. I will, however, forewarn anyone, they will not refund you the last month of your monthly service fee even if it is just 2 days over and you no longer own the home. My card was charged on the 15th, I officially closed on the sale of my home on the 16th, called to cancel my service on the 17th, and was told by them on the 18th they would NOT be refunding my monthly service charge for that month; the coverage would run through the next month even though I no longer own the home. Adamantly refused is how I would best describe it. They did confirm I would not be charged again after this. Sure, they were very chatty and polite about it, likening the monthly service fee to a month-to-month gym membership, but under no terms would they refund it. I don't own the house anymore. I waited until after the official close to cancel my membership because had something with the furnace or water heater arisen I would have been responsible until the house changed hands, and I wanted to have use of the service I paid for in case I needed it. Thankfully, I did not. This aside they are still a good provider if you need to have your furnace serviced. I did not use them for my water heater replacement because they quoted me several hundred dollars more than what I ultimately paid to get a brand new one installed by another provider. I will certainly keep this in mind the next time I get an offer for any type of monthly membership from these types of services. Updated 07/22/2018 For whatever reason they decided to issue a refund for the service even though I had given up my attempts to request one after I was told on the phone they absolutely would not. So, it was a nice surprise. But I suspect it was only after someone higher up noticed my review and had a change of heart or realized how irrational it was for me to have a service carry over for another month on a home I don't even own. Either way, I'm satisfied. In fairness, I will increase my score with another star.

Five minutes work to unplug a drain. $630 dollars. It won't happen again…read more Go somewhere else, he was there and I needed to get it unplugged. Never again will I use them.