Had the good fortune of meeting Jamie at Outback one evening and kept his information…read more We suspected a drip behind our shower and had a slow bathroom sink drain. Jamie quickly determined that we had no leak and took him 2 minutes to clear the drain. I will definitely be sharing his information with the community in which I live.

Horrible experience with this company. The previous owners of our house hired them to work on the…read moresewage line in the front of our home. After having issues with our grass, we did some digging and found a 20 ft tarp had been left under the work they had done. I called to see if someone could come take a look and was immediately met with hostility saying "they don't use tarps" and it was not their problem, when there was clearly a tarp left directly under their work, and they already finished the job they were contracted for and weren't coming to help us. I was called a liar and told they weren't going to do anything with our landscaping (even though I was not asking them to do landscape work). Jamie was yelling, saying "they didn't leave a tarp" when I was standing there, staring at a 20 ft tarp directly under their work. I am not sure if it is because I am female and they spoke with me instead of my husband but I was very taken aback with the manner in which I was spoken to and that they wouldn't even attempt to solve the problem they left. Very sad when a company has no pride in their work or relationships with customers. Will NEVER use this company and will be telling everyone to stay far away because once they "complete their contract" and they receive payment, they're out and not going to assist with anything that comes from the job they did.

Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

This company is absolutely the best! Extremely reliable and professional. Every single time I…read morehave needed them, they respond quickly and the problem is solved. Period, no call backs, no misgivings. Jason is always ready to explain and answer any question that you may have so that you are confident in knowing they did it right.

I'd give them more stars if possible. The service was excellent and they were able to respond…read morequickly. They were here actually repairing work done by another plumbing company. Jason also took extra time with me explaining at lot about my plumbing in my house. Its so nice to know in todays world there are still good contractors that you can call with confidence to get the job done and done correctly. Thank you Jason!!!!!!

This is an amazing company that offers prompt service and stands behind their work. Jeff is…read morereasonably priced with a quick turnaround. I would definitely use them again.

Jeff answered his phone quickly, agreed to come and was here exactly when he said he would be,…read moreexplained the problem to me so that I could get it, and fixed it in very reasonable time, at a very reasonable cost. He came to work when no other plumber would, and I had called at least ten. He is now top of our list, and the first call we will make, in future. So appreciative here!

Guy looks like an idiot and plumbs like one too...do not call this guy. Had him come to one of my…read morerentals and he could not take care of any of my problems. Met him at a gas station by chance and he started cussing towards me. Avoid this guy

Great service, friendly and quick. Initially missed the appointment window but showed up anyway…read morelater. Fixed my issue and was very good communicating the issues, the fix, and the warranty.

I called Dauenhauer to have a new faucet put in. KAWC did work in my neighborhood last summer. The…read moreplumbing technician Jimmy nor I could find the shutoff valve. We had to reschedule for the water company to identify where the shut off was located. Jimmy did the job very efficiently, made certain it was it worked well, and cleaned up afterward. He was very professional, polite, and kind. I would give more than 5 stars, if possible, for his work ethic.

Marcus did a great job repairing a leak in the waterline. Will use Ken Tyson plumbing service again.read more

Quality work and service. Responded promptly. I have used them multiple times and highly…read morerecommend them.