I gave a one star because there is no options for zero stars. This service is soo unreliable,…read morethey're always late, the app is horrible and works at a bare minimum. The app will tell you the bus left 5 mins ago, yet you're sitting physically on the bus that has not gone anywhere. Or the bus NEVER came. The customer service at the Transit station is not a service at all. The people working there are rude and could careless about you as an individual or their job. Whomever rates this service as good is lying. It's unprofessional and unpleasant!!!

Some of the bus drivers are the rudest people you will ever meet. If you have a bad attitude or…read moredecide to bring your problems to work choose a diff occupation dont work with the public.i personally worked in public and had to suck it up and be friendly so do you job bus 6. Mean while I'll be praying for you The evening bus driver #6 is very rude..

I am so glad I was able to see a tv ad on how I can get more involved with my city. I was able to…read moresubmit feedback as I see where my taxpayer money goes everyday. Apparently, there is still A LOT to consider when safety comes into question within the limits of Lexington, KY. I have never witnessed yellow blinking turning lights (grew up out of state) and I listed this as a safety issue. This seems to enable dangerous maneuvers in Lexington. I also wanted to suggest "stay right except to pass signs" on Athens-boonesboro to Richmond Rd. because trucks, vehicles with trailers, etc. feel the need occupy the passing lanes and island lights, instead of lights on either side of the right most lanes, on each side of the streets. There is more of a chance someone will crash into an island at night than veer off the side of a huge three laned road in either direction. I also suggested New Circle Rd to be three lanes on both sides through Lexington and changes to Nicholasville Rd. The changes are mainly to make it a regular laid out road to where there is an island splitting the two directions instead of lights dictating what lanes are closed off and opened up with arrows, xs, and double arrows (let's be real...NO ONE follows those). Many times I have found someone going the other way STRAIGHT in the turning lane and people waiting to take a turn on straight lanes. SAFETY HAZARD! Only time will tell if they take these suggestions, but who knows?

If hell has bus stops, they're probably modeled after this one. No shelter, no bench and it's hard…read morefor even the drivers to see because the sign is obscured by trees. Even better, there's not even a sidewalk to stand on here -- your choices are either dirt/mud, or standing on the shoulder of New Circle risking getting run over. This bus stop's one redeeming factor? It's not located near anything very useful, so hopefully you'll never need to utilize it.

Lextran bus 17 was 35 minutes late when it didn't say anything about a delay.. bus driver had a…read moreHUGE additude given I jus asked why it was so late. And she bout started to cus me out.. Bus 17 is the worst way to get to work... Which is the only bus that goes out there.. if I could give it less than a 1star I would.. smh how hard is it to get to a bus stop on time..

On a cold, dark night in January of 2015, Bluegrass Cab wronged me deeper than any business has…read morewronged me, before or since. My girlfriend and I were returning my bus from Atlanta and called hours in advance to reserve a cab, which we were assured would be waiting for us at our time of arrival. Little did we know, when we pulled into that desolate station in the wee hours of the morning, that -not only would there be no such driver there to deliver our tired bodies to the home and respite we so desperately needed- but one would not arrive for another HOUR AND A HALF. Did I mention it was a *cold*, dark night? It was well below freezing, as me and my suffering lover sought shelter in the dirty elevator for nothing but relief from the relentless blades of wind that cut us to our very core. You may ask, "Why leave this review seven years later, on the Yelp page of a business that no longer exists?" A fair question. To be truthful, we'd vowed that night to leave the worst possible review of this hateful, godforsaken company, but sadly forgot and never followed through, until tonight as we celebrated nine long years together and remembered this debt we owed the good people of Kentucky. Goodbye Bluegrass Cab. I'm happy to have cursed your name with these frostbitten hands, even after all this time.

Let me start by saying I have not used this taxi service in the past. But after seeing one of…read moretheir drivers on Palumbo and New Circle road today, I won't be using them in the future either. Driver was tailgating, speeding and cutting off other drivers. This guy drives for a living, he should be better than that. Definitely not a good representative for your company! Next time I need a service, I'll use someone else. Cab #380; approx. 8:30am; 8/5/2016; NW Palumbo to N New Circle Rd to NW Liberty.

This. Sign. Is. AWESOME! if your kinda messed up at night and squint at it while your peeing on the…read moretree next to it, it looks like a potato! MFW POTATO SIGN!

Customer service on the phone was friendly and helpful. Driver was amazing and conscientious about…read moresome of our group easily getting car sick. Request Melissa!

Gold Shield provided the transportation from the Churchill Downs backside to the front side of the…read moretrack. Early mornings until 11:00 AM, they were available at different stopping points with dropoff at the back of the Kentucky Derby Museum. The cars were very clean. We always seemed to catch the friendly Mark, a 5-Star driver. Great perk! 47