Ritzy and Sandra did an absolutely phenomenal job. Our house honestly hasn't looked this clean…read moresince the day we moved in. We have a long-haired German Shepherd, and his fur is always a challenge -- but after they finished, there was no trace of a dog anywhere. I was genuinely amazed. They were thorough, detail-oriented, and clearly took pride in their work. Every room felt refreshed, spotless, and thoughtfully cleaned. This was a true deep clean, not a rushed surface job. 10/10 experience -- I would absolutely request Ritzy and Sandra again and highly recommend them to anyone looking for top-tier cleaning.

I messaged on Saturday via Yelp and after a first automated response was still awaiting feedback by…read moremidweek, and I already had quotes from two other businesses by that point. When I did finally receive a response, they told me to reach out directly via their website which puts into question the status of the Yelp Guarantee for going through the Projects process. This seemed to indicate to me that the text in their automated response on Yelp Projects has not been properly updated to reflect how they want potential clients to request estimates. I can appreciate they have a lot going on but if this is how they treat you when they are actively courting your business, I find it difficult to believe they would be much better once they have already secured it. FOLLOW-UP PURSUANT TO BUSINESS RESPONSE: I appreciate the nuances of the Yelp Guarantee may be open to interpretation in terms of when it applies. That said, if the business chooses to be included in Yelp Projects, they should be willing to handle requests therein or at least set up a consultation through it, otherwise the Yelp Projects $2500 guarantee may be in jeopardy. The additional response from them indicates that only a quote is required to seal the deal so to speak, but I did not receive that at the time I was asked to reach out via their website, so it is entirely possibly they would have applied this later and be within the terms of the Yelp Guarantee. I have no way to know if that would have been followed since I did not pursue further contact with them after that point, though I will give them the benefit of the doubt that they would have made good on the guarantee through the process or through their business insurance if a work quality issue has transpired. When I initially made the request I had a two week span of availability for the actual cleaning to be done (though I mentioned ideally this would be to action the following week), and only because Juliana's took 3 business days to get back to me to tell me I should reach out directly did it appear to be an "expedited request". I am glad they have so much business that they can afford responses like this and be unavailable for service but if this were the case then that would have been a benefit to know from the outset so that I could have ruled them out as a candidate immediately. Considering most folks don't have more than a few weeks between closing on a house and moving in, and I personally reached out to them a day after my closing, I do not see any path I could have taken to reach out to them sooner. Juliana's notes in their added response that I did not actually enlist their services, which is true, though Yelp policy is that a review may take place so long as there was a consumer interaction/experience, which there was in this case.

On time and good communication. Fair price and good work. Door works much better now. Would hire…read moreagain.

From the owner: Nazar Handyman Services offers: door installation , door repairs, general carpentry, framing,…read moreflooring, tile installation, furniture assembly, deck repairs, ceiling fan installation, fixtures installation, drywall repair, baseboard installation, crown molding installation.

Absolutely fantastic! Sergii came out to repair our long broken ice maker that had been…read moreunsuccessfully repaired by another company, and he managed to fix it on the first go. He also came out to look at our dishwasher that was no longer running one of the cycles successfully. He gave really good advice as well. All in all, Fusion provided excellent service at very fair and competitive pricing. Moreover, the way that they structure their pricing so that you don't pay for unsuccessful repairs is excellent. That's really putting your money where your mouth is. They're definitely my go-to for appliance repairs. Great stuff.

Fusion is a well run company. The phone receptionist was professional and interested in my…read moresituation. I have an old clothes dryer that needed work. She confirmed the up front costs is online, that was included as partial payment for the service. This review is late, but I needed to let EVERYONE know they are honest and Good. Oleg was the repairman that came out. He knows his Work. My dryer runs like new. Thank you Oleg and Fusion !!!!

HVAC replacement…read more Phone number provided routes me to a different company than the one stating that can perform the service. When I told the representative this information they said I'm sorry but that not us. I called again and same issue.

From the owner: When your HVAC system decides to take an unscheduled…read morevacation in the middle of Richmond's weather extremes, Broad Rock AC & Heating swoops in like your home's personal climate superhero. Since 2007, we've been keeping Richmond residents in their comfort zones, whether it's rescuing them from sweltering summer heat or winter's icy grip. Our certified technicians don't just fix problems – they prevent them, using state-of-the-art diagnostic tools and years of hands-on experience. Think of us as your home's temperature tailors, crafting the perfect indoor climate while keeping energy bills from soaring higher than a summer heat index. From routine maintenance that keeps your system purring like a contented cat, to emergency repairs that have us racing to your rescue faster than you can say "thermostat," we've got your comfort covered. Our team takes pride in explaining everything in plain English, not HVAC hieroglyphics. Under Doris's leadership, we've built our reputation on reliability, transparency, and genuine care for our Richmond community. We're the local HVAC experts who remember your name, not just your address, and treat your home like our own. Whether you're dealing with a minor hiccup or a major system overhaul, we bring the same level of dedication and expertise to every job. Because at Broad Rock AC & Heating, your comfort isn't just our business – it's our passion.

I contacted Oryan about a job to assemble a playground set. Along the way he gave me a fair quote…read moreand was flexible when I asked to make some modifications to the set and spreading mulch! Him and his colleague Chris did a wonderful job and were polite and professional.

Orion was a complete professional and installed our TV on our fireplace wall perfectly! We plan to…read morehire him again for other jobs around the house.

Carlos did a great job, installing my 2 air conditioners. He was thorough and efficient and…read moreexplained everything about the installation. I highly recommend his work!

Hudson Services was a godsend for me. He was courteous and knowledgeable on how to install my…read moredishwasher. He was quicker than I anticipated. Thank you for providing great service and a customer for life!

Update: 10/9/2025. I had an issue with my toilet as it wouldn't stop filling. Harry kept his…read morepromise to help with my future plumbing needs. He squeezed me in his schedule and updated me the day of service multiple times concerning his arrival. He is honest, kind, professional and VERY knowledgeable! He also has the most reasonable prices I have EVER seen for a plumber. I couldn't give him a higher recommendation. I'm recommending him to everyone in the Harper's mill area where I live. So grateful we found him. Below review from 7/2025 I have never left a 5 star review from only talking to a business owner, but please read on. I left Harry a detailed message about a couple of toilets in my 4 year old home leaking from tank to bowl. I thought maybe the flapper, but when it happened to an upstairs & downstairs toilet around the same time, I panicked & thought it was maybe a plumbing system issue. Harry called me back promptly & let me know right up front that he was fully booked until August. But he also eased my mind by reminding me that the toilets were all put in at the same time, so more than one could have components wearing out at the same time. Since I only had leaking to the bowl, I changed the flappers & now they both work great! Even though he was very busy, he took the time to call me back. Even though he was booked until August, he listened to what I said. Granted he didn't try to diagnose over the phone, but his common sense, honest approach prevented me from calling another company for an emergency that I didn't have. He was right. I had two toilets with faulty equipment at the same time..a coincidence! I would highly recommend Harry; he is busy for a reason. I would schedule with him in the future if I needed a plumber.

Couldn't get an appt. for at least 2 weeks. He was very responsive to my texts but unfortunately I…read morehad no hot water and needed a new water heater.

N. B. Roofing and Handyman Services provided quick, efficient and quality service. I would highly…read morerecommend them to anyone. I used them for two separate projects. I'm very pleased with the results on both.

From the owner: We are a family owned and operated business. We love helping out our communities being able to find…read morequality work at affordable prices. Our company treats each and every customer like they are family to us, We also offer free estimates to our customers. N.B. Roofing & Handyman Service – The Original Virginia Roofing & Handyman Experts Serving New Kent, Mechanicsville, Richmond, Midlothian, Mineral and surrounding Virginia communities, we provide professional roofing, gutter, siding, and small-scale handyman services with integrity, compliance, and accountability. Our legally compliant, customer-first system delivers high-quality results with clear agreements, transparent pricing, and documented processes from start to finish. Our services include roofing repairs, leak diagnostics, and preventive inspections, gutter cleaning, repair, and reattachment, vinyl siding and trim repair, light carpentry, yard debris removal, and small structural repairs. We offer direct owner communication, a transparent 50/50 payment structure, full compliance with Virginia handyman and subcontractor laws, documented subcontractor agreements, and a zero-leak lead tracking system to protect every client. When you hire us, you’re hiring the blueprint itself, not an imitation. Call 804-937-7413 or email NBRoofingservice@outlook.com.

Pete arrived for the kitchen faucet job as promised, recognized some other issues and took care of…read morethose as well. Excellent job and quite reasonable in price! Thanks Pete!

Pete was on-time, courteous and fair. His work was thorough and tested. Would highly recommend. His…read morepricing was fair. He was efficient with his time.

I'd love the opportunity to update this review and give Travis more stars, but after a nice chat…read moreearlier in the week, he was supposed to show up at 10am today. I called twice when he didn't show, and he never answered or returned my call. I should have been skeptical when I first found him via Craigslist and then when I called the business number, it was his cell that he answered "hello" and not with a business greeting.