Not an Agent you want to do business with!! He is only concerned about getting your money at the…read moretime of writing your policy. Even then he was very arrogant and condescending passing off must of the work and answering questions to his office manager. When we did have questions about our policy and a claim, he would not return our phone calls. His office staff covered for him making up excuses on why he wouldn't return calls. His grade is an "F" for customer service!! I strongly suggest checking out other Agents!!!

From the owner: I opened my own State Farm agency in 2014 and it has been wonderful partnering with one of the most…read morerecognizable brands in the country. I have a really fantastic team that has helped my agency qualify for many honors within State Farm. My agency is conveniently located right in Fulton County and we are dog friendly so feel free to stop in with your pup. We are looking forward to helping you and your family with auto insurance, home insurance, life insurance, business insurance, and more. We pride ourselves on great customer service and quality insurance coverage you can trust in the greater Atlanta, GA area.

Very disappointed their advertised Senior and Safe Driver Discounts were not honored in policy and…read morerenewal rates.

The agents are always extra helpful in providing me the best possible rates for my needs. I can sit…read moreback and just wait for them to call and let me know to sign my documents.....

On 1/19/26, I received outstanding customer service from Barron…read more I called in order to make a payment, and Barron was very courteous, patient and attentive during our conversation. In addition, during the call, I asked Barron if there were any discounts that I could obtain to reduce the cost of my monthly payments. Without any hesitation and with a cheerful tone in his voice, Barron quickly reviewed my policy, and he provided me with detailed information! You did an awesome job Barron! Thank you again for your assistance!

Called State Farm regarding policy and Jordan was so helpful. He went above and beyond on helping…read moreme. Highly recommend.

I worked with Linda to get home, auto, and life insurance. She is wonderful to work with and very…read moreresponsive. I'm so glad I found her and would recommend LG Insurance to anyone.

Linda is great to work with. She helped me with my auto and home insurance. She's responsive…read more(returning phone calls and emails in a timely manner), friendly, patient, great customer service. I've had her quote and re-quote me multiple times and she's been very patient. Thanks Linda!

If you're looking for a State Farm agent in Georgia, go elsewhere. I wanted to wait until I got…read moreeverything taken care of to share my experience with this particular agent. I HAD renters insurance with them. I figured that it would be easier to keep all my insurances together so that in the event of having an "issue," I only had ONE company to reach out to. Signing up with them for the renters insurance policy was a breeze. It was a transfer of vehicle that didn't go right. I got into a car accident in April and needed to purchase a new vehicle. When it was time to register the new car for insurance, I decided to give them a call and get everything squared away. My old car was registered in North Carolina, as I have residence there and was constantly back and forth. Because the new car was purchased AND registered in Georgia, I needed my insurance here. Fine. I contacted the brad bollier agency approximately 5 days before I was scheduled to pick up my car and was told that I would need to transfer insurances from NC to Georgia. They (De'Nard Ford) told me that they "submitted" for the transfer and it would take up to 48 hours for this to be done and that I would be contacted once complete. Cool. 48 hours passed and I hadn't heard a thing. I reached out again and suddenly received an email from Christina Cleveland. I advised her that my pick up date for the car changed but that I still needed the transfer to be completed so there were no issues at pick up. No response. I then called brad bollier on 5/19 but right before anyone could pick up, I thought that it might be a good idea to instead reach out to my original agent in North Carolina. I got on the line with them and explained what was going on, and they told me that 1. they didn't have a request for transfer in the system for me and 2. it would not take 48 hours for anything to be done had the agency (brad bollier) reached out to initiate the transfer. The agent I had in NC literally reached out to another agency in Georgia (Natalie Reid) and they IMMEDIATELY got everything taken care of. I had my binder and new price information in hand in LESS THAN HOUR. Meanwhile back at the ranch, brad bollier and friends still haven't reached out to me about a damn thing. Because of this lack of good customer service, I switched my renters policy out as well. I refuse to deal with an agent proving irresponsibility and unprofessionalism in a time when I may need them the most (in the future). ALSO: during my call with De'Nard Ford (again, at the brad bollier agency), I told him that SOMEHOW, I was already issued a temporary card from state farm for my new car. I was concerned b/c the new card showed my OLD North Carolina agent, but my car is registered in Georgia. I specifically asked him would this be an issue and he said "it shouldn't be." Shouldn't, sir? As in SHOULD NOT? So I said I would need something more definitive than that b/c "shouldn't" covers your ass, but it leaves the ball in MY hands should something go awry. If I take that temporary card up to the dealer and they run the info before giving me the keys and there's no insurance on the car, I'd be stuck without a car for another few days until the insurance is taken care of. He then said "yea, you should be good." Same damn answer...he just changed it from being a contraction. Smh If you're looking to be insured and want to go with State Farm (which I have ZERO problems with otherwise), go with ANYBODY other than the brad bollier agency. What they had to do was simple, but they dropped the ball so bad and I would've been pissed if I went to the dealership, only to find that I can't take the car home because brad and friends didn't do what they were supposed to do with the transfer. Stay away. You've been warned. Read my other reviews. I don't play around.

Very disappointed and will never recommend!! Please don't waste your time or money. They are…read moredropping my policy because I actually used my policy when I had a tree fall on my vehicle, my battery went dead and stuck on the side of the road and someone broke into my vehicle. They were not understanding.

The price of ny automobile insurance coverage went upso I needed a consultation on why they were so…read morehigh

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Atlanta. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Atlanta residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Atlanta today.

Let me start this off by saying, Andres and the agency as a whole were wonderful. I even brought…read morealong my family and had them switch to their office. They truly did offer substantial savings. That does not relate to why I'm leaving one star. Admittedly, I'm not the best customer. I'm a single mom and sometimes struggle to make ends meet and pay not always on the due date. With that said, they have an associate (Natalie Wohlers) who called me and was helping answer some billing questions. She failed to hang up in time when leaving a voicemail and proceeded to embarrassingly talk about me to her colleagues which I captured all on recording. I was humiliated! She did call to apologize and provide an explanation, but that doesn't repair the relationship or the emotions that were felt after the shock factor. I would expect so much more from someone in a customer service role and I truly hope other clients do not receive the same disrespect even if it is behind closed doors.

I've have been with Sate Farm for years and I have never expereienced the level of customer service…read morethat I recieved today from Natalie Wholers. She listend to me, called the tow contractor and stayed online to help resolve the tow fee issue. She really went to bat for me as a long time customer. She really made me feel apprecitated and valued as a customer. Because of her care, it sealed me staying State Farm. She deserves some kind of raise or promotion! She was absolutely exceptional and professional! Melanie Nunnally

Tim was great. Sooooooo helpful and very informed about information concerning my concerns of a…read moreclaim. Thank you

Matt is the most helpful agent I have ever dealt with. He is so knowledgeable and kind. I would…read morerecommend this agency to anyone!

Had a great experience with DaVante! I was surprised to get the agent directly and he took the time…read moreto explain all my coverages. I feel a little more at ease with insurance now. We always put together a plan for life insurance which I've been putting off for too long. Highly recommend!!

Brandon was able to get me quick, affordable- full peace of mind coverage homeowners and car…read moreinsurance!!