I'm very happy with the auto insurance provided by VIA. Chris got me a great deal that crushed the…read morecompetitors. Additionally, he was patient when I asked multiple questions over multiple days and answered each of them well; I felt adequately informed about the decision I was making. Furthermore, he listened to me about the parameters of my lifestyle (and wallet) and then tailored my quote to fit those needs (and budget). I am not often surprised, but VIA has surprised me. It was a hassle-free experience and saved me a bunch of money on car insurance. I'd definitely encourage you to see what they can do for you too!

Alex Barnwell saved me $600 a year and trippled my liability coverage. I am well pleased with…read moreHardin Insurance Agency.

Very poor customer service. Told me when I called to file a claim, that I had a "used roof" and…read morewould not be covered. I explained roof was replaced in 2011 and was a architectural roof which should be good for 20-25 years. Woman I talked to said "if you choose to file a claim they would probably raise my rate or cancel my policy! I told her I had set up appointments with (2) roofing companies to get estimates for repair or replacment, and that they could send their adjuster to see damaged roof and ceilings. She said, no we don't do it that way. You need to get estimates and decide who you want to use. If it isn't not over deductible amount of $2,024 dollars, then it's not covered. I was very angry and chose to get roof replaced as both roofing estimators said it was Hail damage and existing roofing wasn't available anymore. I went ahead and had roof replace, but had both roofer take pictures of damaged roof and ceilings. I paid over $17,000 to get house re-roofed and fix ceilings. I filed claim, and State Farm denied claim! Very little help from agent. Beware of Mike Lewis Agency!

I am moving to Knoxville from Florida and was looking for a new State Farm agent. Read the great…read morereviews for Mike Lewis' office so gave them a call. I spoke with Judy and she was so helpful and made me feel so welcome! also loved her accent! I look forward to working with this office as my new State Farm agent.

I had been with the same insurance company for almost 8 years and honestly never thought much about…read moreswitching. After speaking with Rachel, that changed quickly. She took the time to answer all of my questions, explain my options, and never made me feel pressured. What really stood out was her customer service. She was responsive, knowledgeable, and genuinely seemed to care about helping my family find the right coverage. On top of that, she was able to cut our auto insurance premium nearly in half while still providing excellent coverage. The savings alone were worth making the switch, but the level of service Rachel provided made the decision easy. If you're thinking about getting a quote, I highly recommend reaching out to her.

Great customer service and prices. They were very professional and helpful, answered all my…read morequestions and helped me get the lowest price I've ever had. Thanks.

Called to get a quote, first thing was the lag during the call. Secondly I don't feel the person…read morewho was trying to give me a quote knew what he was doing. I had a policy with Geico 4 years prior, so all my information was available. I got frustrated with some of his comments that I decided to just stick with Farm Bureau. I wanted a quote with the same as the policy I have with Farm Bureau, but he was making it difficult and it shouldn't have been. The lag in the call probably didn't help, but with his comments regarding the lag it's a known problem and should be fixed. I was on the call almost 20 minutes with them having all my information available from when I had a prior policy and still didn't get a quote for 2 vehicles. Lost a potential customer. ‍

The folks at the Bennie Arp agency are fantastic. Best customer service ever. My family has used…read morethem for 50+ years.

Jake "with State Farm and his Kakis" Awesome Awesome guy. He has been real patient and…read moreunderstanding with our situation. He deserves his own office. Seriously Jake is a Great guy has been patient and helping my wife and I have a great experience. The 3rd we will switch. Thank you Jake.

Neil and his agents were great in helping me select a comprehensive life insurance policy to…read moreprotect my growing family! Not only were they extremely friendly but they also were very patient and knowledgeable when it came to answering all my questions, highly recommend them!

They accept walk-ins! I had to come here because they were…read morethey only place that would accept my 1095 form handwritten. Even out of the other H&R Block's. The fee for tax prep can range from the forms you have but they give you the option of having it taken out of your refund. Mine was at least a fat $100 and they offer you peace of mind for $35 more. I'm happy regardless!