By far the best insurance company to have review your current policy and give you options that work…read morefor you. They take their time in speaking with and are quick to get you offers/options. Alejandra Torres and Berenice are the best to work with whether it's a personal policy or business. Don't waste your time anywhere else!

Great service and insurance options, super helpful customer service. Alex was excellent at helping…read morenavigate the health insurance options. Thanks Alex for all of your great guidance and help!

Love Beth she is great. She will make sure you get affordable insurance. Also, at a reasonable…read moreprice...

We have trusted Mark and Beth for over 15 years with our multi home, life, and auto needs! They are…read morecourteous and kind and ALWAYS offer us competitive pricing and keep us "together " with everything we need. I'd recommend them in a heartbeat to service your insurance portfolio needs.

Travis and his staff are wonderful. Montana was at the front desk and immediately helped me with my…read morequestions. I had emailed my car insurance declaration page a few days prior and they already had an 'apples to apples' comparison from several companies. They also had a few ideas on how to protect my house and cars with an umbrella policy. I recommend checking them out if you have a chance. They will work hard to get you the coverage you need and at a very reasonable price.

BE Cautious of this business.... They, meaning the Insurance agents themselves. They charge you…read moreextra hidden fees that is never discussed when buying their policy. I had called to purchase a new policy and to add my granddaughter as a new driver. Spoke to Jose and during our conversation, he never once mentioned the extra $160.00+ fee that is charged by the agency themselves. They call it, "Policy or Service Fee Consent" but they, Jose never mentioned these fees. They charge it separately from the policy itself. It wasn't until I went to sign the paperwork, I seen the hidden fee, and I specifically typed on the signature line, "LET'S DISCUSS THESE FEES". I did not receive a call from anyone at Superior. and it was already after closing. I called the next day and spoke to a woman and told her I wanted to cancel my policy because these extra fees that were never discussed, she stated in a raised voice, "you're not getting that back and that you signed the paperwork approving it". So, I guess when the electronic signature crap they send you automatically signs your name even though it gives you a choice to type what you want, it converts it to a signature. My paperwork shows exactly what I typed and SIGNED. They at Superior are saying that I SIGNED IT AND AGREED TO IT... THAT'S A LIE. I am filing a complaint with the NC Insurance Commissioner of their shady business doings. I have never had an Insurance Agency bill me a service fee on top of what I am charged from the Insurance company themselves, including the one I am currently with. Keep shopping for a better and more honest Insurance Agency!!!

Valerie was very friendly, knowledgeable and responsive in helping with my family's home & auto…read moreinsurance needs.

Would not recommend. Valerie was absolutely NO HELP whatsoever. First of all, called 3 times with…read moreno answer, emailed...NO answer...finally got a hold of her, she seemed more annoyed to do her job than pleased to help. Absolutely would not recommend. You would assume that you go to an insurance agency thinking they will be there to answer your simple question since they are the professionals and guide you in the right direction....so think twice before contacting them.

If you are or are considering NGIC for your insurance coverage…read more.. if there were subzero stars that's what they would get. If you are insured by or considering NGIC (National General Insurance Company), you need to be a fully informed consumer. I will never know whether the sudden illness and unexpected, untimely death of my previously healthy 8-year-old dog was impacted by my inability to secure transportation to the hospital for over eight hours due to the lack of a pet-friendly Uber--circumstances directly and needlessly created by National General Insurance Company (NGIC)'s unlawful refusal to authorize payment for repairs they authorized and were responsible for, after the work was completed which forced the repair shop to hold my car hostage for 5 days (not the shops fault). I will carry that uncertainty, along with the grief and frustration, for the rest of my life. What I do know with certainty is that I should never have been placed in that position--no one should be--and certainly not as the not-at-fault party, on top of an already stressful situation. Be clear in understanding that this was not an "accident." Video evidence, the police report, and the issuance of multiple warrants against the at‑fault driver once identified establish that the conduct was deliberate and intentional, dangerous and intended at a minimum to intimidate and potentially to cause harm. That is the behavior this company elected to protect, incapacitating my ability to drive to/from work and get my furchild medical attention, while allowing that individual to remain on the road with the foreseeable risk of repeating these actions and causing physical harm to others. The highly recommended, very reputable and well established repair shop staff were audibly and visibly shaken after what they described as the most horrific drawn out back and forth with the meanest most callous and incompetent insurance company representatives (including and especially those in "supervisory" positions) they have ever encountered let alone had to work with in their 50 years of business. Formal complaints were filed with the NCDOJ Consumer Complaints Division and the NC Dept of Insurance Regulatory Agency as well as the BBB.

worst company to get your issue resolved when their insured hits your car. I've been calling the…read moresupervisor Lindsey at 336-435-2016 for the last 2 weeks and never got a returned my call. Their insured that hit has no drivers license no ID and that's a excuse for my so call minor injures even if I lost work and had muscles spams and headaches I would never never recommend this company I give it a negative star not even 1 star

If your looking for insurance. Look no further! Brad and Todd are the very definition of…read moreprofessionalism. They are always helpful and knowledgeable. Don't waste your time at any other group. These individuals set the bar!

From the owner: Ad Infinity…read moreInsurance Group Auto Insurance, Home & Rental Insurance, Life Insurance

We have been State Farm customers for over 40 years, in many different States. The Ashley Berry…read moreAgency in Fort Mill has been a highlight of all those experiences. Ashley, Andrea and Michelle are all very responsive, very professional and very knowledgeable. We have always appreciated and trusted their advice. And, they're just very nice people. We highly recommend them to our friends and neighbors. Ed and Donna Fort Mill, SC

I have my business insurance through Ashley Berry State Farm. I usually find the process of…read moreinsurance to be overwhelming and time consuming. Andrea and Ashley made the process seem less and easy. Customer service is very important to me as a business owner with minimal time. I find when I call I'm able to speak with someone in their office and if a message is left they call me back immediately. Customer service is 5 star in my book.

I have tried to contact Wallah Richardson 3 times this last year with questions regarding my…read morepolicy. I never heard back from him once. Terrible customer service.

I am moving from GA. I am coordinating a house purchase, and transfer of two vehicles to…read moreCharlotte, I chose State Farm because that is what i have on my out-of-state property/vehicle, and have had exceptional care. I immediat4ely. contacted this office and spoke w Karisha, who researched and helped me with everything I needed. Karisha provided answers to all the questions and offered custom suggestions that make this a genuine experience, access, and coverage. so..... yes. don't go anywhere else, this warm office and product are where it is at.

I've been with Denis for a little over a 8 years. Today, I've had the pleasure of speaking with…read moreOletha, 1 of his agent's in regards to a clear explanation of benefits or coverage. She was VERY knowledgeable, pleasant and demonstrated patience in answering my question(s). Typo: a clearer explanation I walked away feeling like if tragedy were to happen (I pray that it doesn't) I will be taken care of.

State Farm Agent Denis Wilson and his staff always provide the best customer service. My wife,…read moreCheryl and I appreciate how we are always treated with much kindness and respect. Agent Wilson is very thorough and takes his time in talking with us regarding our policies and any updated information. This insurance agency comes highly recommended!