This was a great conversation this lady was very helpful in saving me money thank youread more

I had a wonderful experience! I worked with Mike Hall who walked me through every step of the way…read morein getting my windshield fixed. I highly reccomend him and this office for all insurance needs!

Customer since 2018 with a homeowner's insurance plan. Despite my best efforts, have never once…read morereached or spoken to an office principal in that entire time. Lackluster recall and customer service, and impossible to contact above all. I filed a viable claim with Erie Insurance for a burst pipe in December 2022, which I am still attempting to reconcile, with no guidance or assistance from this agency. At every turn, Casper has failed to advocate for me, instructing me at one point to defer to Erie's adjuster, all the while knowing almost nothing about me, my policy and associated rights, or my prior attempts at communication. Needless to say, I've recently filed an insurance complaint with the Commonwealth. If you've had good experience with Casper, that's as it should be. I decidedly have not, and am disappointed to hear from others than my experience is not only ordinary, it's commonplace. I will be switching to another agency upon resolution of my claim. If my request is denied, I'll be leaving Erie altogether, and largely on account of the indifference of this agency.

Everyone is kind, caring, informative, quick to respond, efficient and professional…read more I always get answers to my questions about my policy and they send requested documents the same day I ask for them.

John and his team have been providing me service par excellence. They are a very supportive as well…read moreas a responsive team. Their team has worked with me for getting better rates and optimizing my coverage, making it realistic and practical, based on their experience. In fact I have, periodically, compared prices with others and decided to continue with them. And when it comes to claims they have always stepped up and helped me, worked with the adjusters. When I had a cracked windshield, they even directed me to a shop who could get it replaced with the OEM part. I am extremely satisfied with this team and look forward to more years together.

dealing with Pamela was quick and painless. she was very helpful and helpful. she was very…read moreinformative and highly recommended her and her agency.

Jesse was great to work with helping me bundle my new home insurance policy with my auto. He made…read morethe process very comfortable and with ease which will also be saving me a lot more money each month. Matt is also a pleasure to work with and is a very straight up professional. Do not hesitate working with these guys. They are great and will definitely help you navigate through the insurance process. I highly recommend

Damien White was very instrumental for changing my State Farm Insurance from Texas to Pennsylvania…read more He was very easy to talk to and very thorough on his explanation of things. I would highly recommend him! Vikki Procter

I did an online inquiry for insurance and started configuring it myself. I was with Erie for over…read more10 years and wanted to explore other options. I was contacted by Damien and he spent well over an hour with me reviewing all of the coverages tailoring an insurance quote specific to my needs. Above and beyond is an understatement. He even took the time to follow up today after the sale to share a piece of information with me. I couldn't have asked for a better experience and more importantly, a better business/person to partner with my on my insurance needs.

I highly recommend Scott. He's always been friendly and helpful, with the special neighborhood…read morekindness to get me the best policy for my situation.

It's my fault for choosing this insurance company and agent for my pet insurance. I thought it was…read morea good fit. Now that I've lived in my current area for two years, I can get recommendations from people I know. I know now to seek a professional business with at least one review and at least one good review. Being the first and having a negative experience shows me that no one else had anything nice to say, so they didn't say anything at all. My agent claimed they tried to call me but that there was no answer or my number had changed, so I replied back to their email with the same number I've had for 4+ years. I said I wish to cancel my insurance and asked how to proceed. Instead of getting an email back or a phone call back, I get a collections letter for $35. I would have paid that and added my vehicles to my policy. What's even more annoying is that after sending my last bill to collections, the agent still sends me policy junk email. Lesson learned.

Very helpful in getting my car insurance. Gave me info about the different coverages and helped me…read morefigure out what I needed.

After two years in a row of sub-par experiences with accountants handling my income taxes, I…read morehappened across this firm. They were close to my house and I figured it made sense to check them out. Scheduling was easy and they had evening availability to accommodate me coming in after work. I met with Tony, who handled all of my business in one meeting. He was thorough in his explanations and made sure I understood everything. He covered a lot of information to ensure that I could get the maximum refund. Within a few short weeks, I got a letter stating my taxes were completed and I could come in to pick up the returns. The only reason I didn't give them five stars is that their fee is more than I've ever paid to have my income taxes done before, and it's more than I've seen a lot of others pay as well. After the last two years, I was willing to accept the rate in exchange for having this handled quickly, correctly, and conveniently. Maybe it's just the cost of doing business. Admittedly, I don't have that much of a basis for comparison. If it turns out to be in line with other comparable businesses, then it's a five star experience here.

I have been using Lodovico & Associate for 7 years. I am not good with financial stuff... The…read moreoffice staff is extremely patient and through. I highly recommend Tony and his office staff. Cindy Cohen