Thomas Bianco and Lance Redinger advertised on my website for 4 months but only paid for 2 of the 4 months and to this day they still owe me $200. In over 5 years of running my business, I have worked with over 100 insurance agents across the country to provide rideshare drivers with rideshare insurance quotes and this is the FIRST time I've ever been stiffed and forced to resort to legal means to recover a payment. If these guys will stiff me over a measly $200 payment, I can only imagine how they treat their clients. read more

Call corporate to simply cancel a home owners policy after I moved but was told to talk to my local representative. Allstate put a notice into this office for them to contact me to close home owners but I never recieved a call. Days later, I have called this office multiple times, no one answers the phone In addition, auto rates have jumped 22% in 6 months. Again, cant get anyone to talk to about this either. Nothing but the run around since I switched insurance companies. This is just for simple policy changes and questions. Terrifying what to think if I had an actual claim. 2 stars is generous! Also, most of these 5 star review are from initial contact for new policies. I agree, initially I felt warm and fuzzy. However, 6 months later, i cant get the simplest policy change done without jumping through hoops or stopping into their office, like anybody has time for that. Also, my rates have jumped and they just auto-charge your credit card the additional 20 bucks! read more

I contacted Tom because I wanted to switch from my current agent to his office. I did not receive a response directly from Tom, but he did forward my message to Dawn who responded very quickly. I am in the process of switching from my previous agent to this office and so far they are off to an excellent start! read more

switching our car and homeowners insurance after relocating from ny to pa ....we dreaded getting on the phone for that until we had the pleasure of dealing with Scott ... he was .professional and clear on his communication ..we are looking forward to dealing with Allstate after hearing a quote that made us very happy !..Thanku again Scott read more