We had a leak in Kitchen. We called Liberty Restoration and they came right out. People were super nice . We were so happy as we had not a clue of what to do. It went down hill from there. I had to get counter guy and floor guy. They would say they were coming and we would wait all day with no show. I kept calling to see what was up, after a while they would stop taking my calls and say I'll call you right back which never happened. The cabinets they fixed ,won't close now. Just goes on and on. Do not recommend them . It's to bad because we really did like the workers when they did show up. I give them zero stars read more

I hired liberty to do both the cleanup and the rebuild of my condo when it flooded. After six weeks it was not even fully cleaned up, and they said they were too busy they couldn't work on it. They also told the insurance company the kitchen cabinets were fine, and after hiring another contractor, they can't even be repaired. I wish I could give them zero stars. They tried to intimidate me and almost caused another disaster because of their shoddy work. read more

I am totally dissatisfied with Liberty Restoration (LR). I consider this company to be dishonest, misrepresent the cost of repairs and fraudulently beginning repairs without a valid work authorization. When my house sustained damage, I filed a claim with my insurance company and they sent a LR representative to assess the damage and the repair cost for the outside of my home. The LR rep came to my home and stated that the repair job on my house was between $700 and $800, but since this was an insurance claim, he would need to bump estimate up to a little over $1,000, since I had a $1,000 deductible on my home owners policy. I told him no, he needs to estimate the job honestly, not to inflate the cost because it was an insurance claim. The LR rep left and I never heard from him again. Several weeks later, I came home from being out of town and noticed that the repair work on my home had started. I called LR to find out what happened and LR told me that I had approved the work to be done for $1,075. Since I never approved this work to be done nor the repair cost, I requested LR send me a copy the Work Authorization Request Form (WARF) that they said they had in their possession.They sent me a copy. After reviewing the WARF that they emailed to me I quickly noticed that I had never seen this WARF document before and my name was forged on this document by someone at LR. I complained about this to the insurance company and requested they perform a full investigation into this matter, requesting that LR be stricken from their contractors list. I put a cease and desist directive on the work that LR started by them forging my name on the WARF. I would not allow them on my property again. Never use this company. I am a retired US Air Force Lt Colonel, serving my country for 25 years. I am also a Bronze Star Medal recipient. I have built my career on honesty and integrity, of which LR has no clue what honesty and integrity even means. read more