Let me start off by saying I did not come here myself, rather I was planning a birthday party for…read moremy wife to have a relaxing day with a few close friends as a break from the chaos of our 3 little ones. I researched several spas, reached out to a couple, but Jana with Lotus Home was by far the most communicative. She responded to my emails with questions quickly. she took care of all the planning since decor is not my strong suit, and I didn't want my wife to have to think about anything. Jana put together a schedule where everyone got their treatments at the same times, so they were able to also relax and enjoy the facility together. When the car dropped my wife and her friends back off at my house, you could see how relaxed all of them were, just in their faces and bodies. I've heard from them all that the service and experience was next level and they will all go back when they want some pampering. Most importantly, the wife LOVED it, the service and attention was top notch. The treatments were calming, the food was plentiful, and the beverages were perfect. The Decorations were above and beyond and her friends have told her we need a floating fruit try for our hot tub at home now. I would 110% recommend this place, especially if you're looking for a private and relaxing event for a spouse or yourself. the cost is more than reasonable for what you're getting. They will plan everything for you, or will happily work with you if you want to plan it too. Thanks Jana, you made 40 my wife's best birthday yet.

Peace and tranquility on earth. I surprised my honey with a spa day and what an absolute treat it…read morewas. From the jump, Jana greeted us with genuine warmth. I made some last minute add-ons to the initial order and Lotus home was incredibly accomodating. Jana and her team work tirelessly to ensure a most zen and pampering experience. Couples massage: Jen and Jade were beyond professional and relatable. They first sat us down and asked if we'd had massages before, if there were any spots they should avoid or focus on. We had an actual conversation prior to the treatment and their delivery was spot on. I so appreciate how Jen and Jade allowed us to enjoy our massage in silence. And every so often, when I had a comment, they chimed in and laughed with my honey and I! Then back to silent enjoyment. Through the entire massage, I felt they were very present, engaging, professional, and kind. Couples facial: Amanda and Tamara were so knowledgeable and skilled in their craft! Every question that my sweetheart and I had regarding skincare, Amanda and Tamara answered. Personally, it can be a jarring experience for me, having someone work so closely to my face. But Tamara's energy was inviting and safe and she was so gentle! After the facial, Amanda and Tamara checked in with how my sweetheart and I were feeling and gave us privacy to slowly get ready for our next experience. Pool/Hot tub: Is there truly a better way to end the day than to soak in a hot tub with palm trees and cabanas? I think not. Part of the deal was a beverage tray and floating food tray. First, Jana knew that my sweetheart and I don't drink alcohol, so Jana prepared non-alcoholic champagne! This was a special treat for us, as normally, we simply deny the alcohol and swallow the cost (that's already included in the deal). It was incredibly thoughtful of Jana to have something else prepared for us to enjoy. Along with the non-alcoholic champagne, she prepared clarifying mint tea, coffee, and sparkling mineral water. So refreshing as we floated in bliss. Then came the food tray. Oh. My. Droooooool. Tiramisu birthday cake, the biggest raspberry macaron, a quarter pineapple artfully displayed in the shell, crisp green grapes, literally the best turkey/bacon sandwich, and a delectable grilled chicken salad. Y'all, literally every single bite was top-tier. To top off the surprise, turns out Jana is the masterchef behind this amazing spread! Everything she does is done with intention and the client's experience in mind. I was simultaneously blown away and deep in serenity. 10 out of 10 would recommend!

Wow I never seen such a difference from the photos to real life…read more This place is old and ugly everything is falling apart We booked a couples massage when we arrived they walked us to an old room With really bad smell The beds was the cheapest beds I've ever seen and dirty sheets Everything looked super unprofessional I'm 6 months pregnant and she expected me the lay face down on my stomach when I said I can't and I need a pillow to lay on my side she didn't even understand I decided I don't want to proceed everything was too Shady with this place Also the walkway to our room was filled With something look like a swastika Very weird place If I could give it -5 I would

I had a very uncomfortable experience at this place. The entire location looked dirty and nothing…read morelike it was described online. On top of that, there were swastika symbols displayed around the place, which made the environment feel extremely disturbing and inappropriate. The atmosphere was very creepy and honestly felt unsafe just walking in. I did not feel comfortable staying there at all. I would definitely not recommend this place to anyone.

Although I've visited Burke Williams spas before, it was my first firm at this location…read more I scheduled a 35 min Relaxation massage and arrived about 2 hours prior to use the amenities. I have to admit that this location is the nicest one I've been to. It's spacious and very fresh and clean in all the different areas of the spa. They have a nice and relaxing waiting co-ed lounge where you can have some tea, juice, fruit infused water and fruit. The amenities are not co-ed. There is a jacuzzi, steam room, and sauna, and plenty of showers. Everything is kept very clean so that is very much appreciated. The staff were all very nice and helpful as well. They do validate parking for the parking structure that is within the Topanga Village (don't park in the outside 90 min parking, instead drive up into the structure towards Total Wines). I am definitely coming back to this location, even though there are several other Burke Williams locations closer to me.

It's disappointing that I'm even writing this review because I've always had positive experiences…read moreat Burke Williams. I've visited several locations over the years, including Woodland Hills, and I was even a member for a few years. Because of that, I had high expectations, which made this experience even more disappointing. I had a massage confirmed for 1:45 PM by both email and a phone call from Burke Williams the day before. I arrived at 1:20 PM after work, expecting to have enough time to shower, wash my face, remove my makeup, and settle in before my appointment. Instead, I was told my appointment had been changed to 1:30 PM. After I showed them my confirmation, the front desk acknowledged that Burke Williams had accidentally changed my reservation without notifying me. At that point, I had no choice but to rush. I had just come from work in the summer heat and didn't want to lie face down on a massage table covered in sweat and makeup. Instead of beginning my spa day feeling relaxed, I was stressed and scrambling because of a mistake that wasn't mine. My massage therapist was wonderful, and this review is not a reflection of her. She gave a great massage, but even that couldn't undo the stressful start to the experience. By the time I was finally able to relax, my massage was almost over. The front desk initially offered me a discount. I was the one who asked whether they could also include a complimentary enhancement, and they agreed. The following day, I called Burke Williams because I still felt the situation hadn't been appropriately addressed and asked to speak with a manager. The manager apologized and offered me a $50 gift card. While I appreciate the apology, I don't believe the resolution matched the impact of Burke Williams' mistake. This wasn't a scheduling mix-up on my end. Burke Williams changed my reservation without my knowledge, admitted it was their mistake, yet I still lost part of the relaxing experience that I paid for. When you book a luxury spa, you're paying for more than the massage itself. You're paying for the opportunity to unwind from the moment you walk in. Because of Burke Williams' mistake, that experience was taken away before my treatment even began. I expected more from a business that markets itself as a luxury spa, and unfortunately, I left feeling disappointed.

Had to leave work early because i had a bad knot in my shoulder looked for the nearest massage…read moreplace to get some relief and so happy i stumbled upon this place they were so friendly and recommended what massage to get for my shoulder left that place feeling 100% better couldn't recommend more

Wow. Coco is Phenomenal!! Apparently everybody there is…read moreextremely gifted btw. I am a deep tissue bodyworker for the last 20+ years and have a very busy demanding private practice....but my masseuse of 25 years finally retired and I have been having a very difficult time finding a truly talented masseuse. Coco blew my mind and I'm extremely picky! You either have the gift of Massage, or you don't, and she's up there w/ the BEST I've ever had!!! Vivian at the desk was wonderful as well and I am now beyond relieved to find my new masseuse! Lord knows I need regular massage in order to do my work, I'm SO happy I found my new home. Thank you!!!

Love this place. They're always able to fit me in same day. The masseuses are very attentive and…read moreresponsive to feedback.

Ella was absolutely amazing! She hit on every point that has been aching and hurting so well it…read morefelt euphoric!! I have been here many times and thr massages have always been good but this one was transforming and very healing! Highly recommend!

Powie is the absolute best! I've been going here for years and recommend this to anyone looking to…read morerelax, clean environment, and great customer service.

Annie is amazing!! Her attention to my needs and sensitive areas is great!…read moreThis is my go to now

I highly recommend the exfoliating body scrub. It's wonderful, and well worth the extra cost…read more Susan scrubbed every inch of me, AND washed my hair! Luxurious! The massage was very good, not rushed. Susan is very skillful, friendly, and fun to talk with. Lockers (with easily programmable locks) for your belongings. Showers, sauna, steam room, and Jacuzzi (needs replastering, but very clean.) I will absolutely be returning!

i went despite the review warnings, cuz i just needed to get a scrub... i'm new to the area and…read moredidn't want to drive all the way to KTown in DTLA, so i went here. I should have just gone to KTown! ugh. there's no mens scrubber, only women. The steam room is VERY HOT yet not steamy... the dry sauna is NOT HOT ... the water looked lukewarm, the lockers and changing area is almost in full view of the front door... (almost. it's only one step to the side to being exposed) save your money, save your time, go to ktown.

I booked myself a lunch-time cold water plunge a couple of months ago (maybe less?). It was a…read morelovely experience. The whole facility was clean and stylish. The interior was much more open than I was expecting (not visible from outside the suite/building) but the sauna and the ice bath room had fairly large windows. I didn't mind, myself, but if others were there it could cause concern if they wanted to be naked for their sessions. I had a great time in the cold plunge area, which was kept a little warm by the heat coming off of the unit used to cool the water. The tub was large enough for most people. I wish the water was a little bit deeper or the tub a bit taller, as I was lying on my back and had to use the back of my head and my toes to hold myself underwater, it was just a more awkward position than I'd have liked for cold plunges (I'd only ever done a cold plunge in a 50F swimming pool, so being in a comparably smaller tub was new). The woman at the desk was great and showed me around before my session. They have memberships as well as combos which are a pretty good value.

This place is amazing and unlike most sauna/cold plunge places, you actually have the whole space…read moreto yourself for the duration of your reservation and the privacy is phenomenal. It changes up the whole ambience. There is a bathroom with a shower and water/tea/coffee and even wine and champagne available -complementary. It's extremely clean. The space is beautifully set up. The pictures online don't don't do it justice. I will definitely be coming back.

Nia is very talented and tailors her massage to whatever ails you. The environment is very private…read moreand clean and relaxing. Highly recommend.

Went in with severe neck pain and walked out feeling much better. In a few days the pain was all…read morebut gone. Nia was fantastic, took her time, was attentive and did deep tissue in the area almost the entire time when others might have glossed over. Truly a healer. Clean space, highly recommend.

I love this place for many reasons but mainly their excellent massages at fair prices! I actually…read morelike it better than the more expensive options since those other options don't necessarily offer better massages they only offer the overall spa experience. But if you're looking for a great quality massage, then this is the place to go to.

The worst massage ever here - the deep tissue massage felt like the therapist just held her hands…read moreon my back and moved around. I mentioned it to her a few times to go harder, but it felt that she had no technique whatsoever to back it up. I even asked her: "is this a deep tissue massage?" and she did not deliver. Moreover, we ended about 15 mins earlier than the hour. Absolutely would not recommend.