I love this place for many reasons but mainly their excellent massages at fair prices! I actually like it better than the more expensive options since those other options don't necessarily offer better massages they only offer the overall spa experience. But if you're looking for a great quality massage, then this is the place to go to. read more

The worst massage ever here - the deep tissue massage felt like the therapist just held her hands on my back and moved around. I mentioned it to her a few times to go harder, but it felt that she had no technique whatsoever to back it up. I even asked her: "is this a deep tissue massage?" and she did not deliver. Moreover, we ended about 15 mins earlier than the hour. Absolutely would not recommend. read more

very good for the price. have been multiple times with my daughter, have only been dissatisfied with the service once when they asked me what part of my body hurts the most and I said my back and they didn't even touch my legs. overall very good! read more

I had the worst massage experience with Patchara. Instead of relieving my shoulder pain, I left with bruises all over my shoulders. The massage was extremely rough and uncomfortable. She didn't use any oil or lotion, which made the experience even more unpleasant. On top of that, there was a strong garlic odor that made it difficult to relax. I came in expecting a professional and therapeutic massage, but unfortunately, it was the complete opposite. I would not recommend this service based on my experience. read more

The Tarzana location is closed so thought I'd check this one out. Wasn't a pleasant experience. I was freezing for most of it and thought it was an icy balm ointment causing it, turns out the massage table was on cold instead of warm. The masseuse also left my feet uncovered the entire time she worked on my back, not sure why. Wasn't properly wiped with the towel so lots of oil left. Left with discomfort in my neck that I didn't have to begin with and when checking out, the person at the front had me pay the masseuse directly when I presented a large bill. So it was an awkward exchange when I asked them for change as they expected none. Missing the Tarzana location :/ read more

I make the mistake of waiting until I'm STIFF and throbbing from repetitive motion to make an appointment. I finally got in last night for a 90 min deep tissue massage w Wanda. I felt so much better. Words cannot describe. She's amazing. Make sure to book your next appointment on the way out instead of making the same mistake I made. The value you get here for the price point is unmatched. Thanks Wanda! See you soon! ~Samantha P. read more

This place is great! Free parking, affordable, good massages (ask for Iris!!!), and the owner is so nice. 4 stars just because I can't in good conscience give it the same amount of stars I might give some place like the Four Seasons. But I would come here any day and I consider myself a massage connoisseur. read more

Called to book an hour deep tissue massage and there was availability. Arrived and there was parking below at the Avalon. It was free. Idk if it's normally free as it was a part of a strip mall and Avalon but they did mention they'll validate. Enter and the male receptionist was kind and busy. The phones were going off the hook. There's a little lobby area. Peera was AMAZING!! He introduced himself. Led me to a clean room. His massage skills were top notch. And he gave me water afterwards. Great location. Great experience. And the price is great $59 for an hour. read more

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Best massages period, Tammy is the absolute best and has healing hands! Thank you Tammy for taking away my back pain and helping me to live with minimal to no pain specially when living with 2 herniated disc and a high stress business. read more

It's been a long time since I've had a massage. I have 2 problems going on with aches and pains so I had a deep tissue massage. I was gifted both from my daughter who swears deep tissue is the way to go. 90 minute is also the best. Yes, it hurts but I needed the knots on my body to be rubbed away. I feel Tammy is very good for this type of massage. I've had 2 so far and I feel I need to visit more. I went home and had an epsom salt bath to relax the muscles. read more

Very friendly owners that actually listen to what ypur needs are. Then they pair you w the person who guys your needs. Awesome always leave relaxed feeling better. read more

just another amazing time at massage place & spa! i was really in need of a massage due to consistent working out. i had called early morning to schedule an appointment for a deep tissue massage with genna & the gentleman on the phone was quick & efficient. once i arrived to my appointment i was greeted by the gentleman who is the receptionist & he was able to get me checked in right away. very kind & help towards the clients. i like that they validate for parking! for my second visit, it was a lovely experience just as it was the first visit. Genna really gets into those muscles & helps release soo much tension. it was really great! she is so friendly! i felt so great afterwards i went home and took a nap! read more

There is a parking garage that's 2 hrs free with validation. The establishment is clean, and the staff are attentive from the moment you walk in until the moment you leave. You can't beat the price and service you receive. My wife and son also got massages and we loved it so much we got the 3 massage package and will make this a routine for us in Saturdays. Paula is amazing, this was my first time back in a while and it was exactly what I needed. She noticed parts of my body's that were stiff and needed extra work and did so without me even having to tell her. She is truly a magician with her hands. I highly recommend booking with Paula if you need a great massage with someone who knows what's she's doing. read more

Do not go there! Masseuse so cheap with oil. Dry rub. Masseuse on phone! Using one hand at times. Never experienced that before! Horrible experience for my daughter and her friend. Upon finishing pushy for payment. Tipped but should not have. Encino location. read more

My daughter and I went to the establishment about two months ago and had a good experience, we went back two weeks later and had the absolute worst experience ever. My daughter was in a separate room as they do not have a room for two people. After my Massage I paid and waited for my daughter who came out and said her girl was going too hard on her so she told her to go easy. The lady then barely touched her with her fingertips. So my daughter said could you go medium? The lady started digging in as hard as she could again into the point where my daughter got up walked to the front desk and complained. They did not have another technician. It was a waste of time and a waste of money. The lady was rude nasty and would not listen to simple instructions of how my daughter wanted a massage. Shame on you owner and you're actually a nice guy, but you've got a nasty staff working for you. You silly man I would've been a lifelong consumer. I will never go to your place again. How dare you treat my 22-year-old daughter like that. Shame on the lady that worked on her. It's a simple instruction. What a waste of an hour and a half and whatever amount you charged, I'll chalk it up to experience and the loss but you literally lost a lifelong customer. Train your Massage people better- tell them to put their egos at the door. What a fool she was she just lost you a good amount of money every week. read more

Been coming here for years and noticed the service has been getting worse and worse. Bad enough to the point I'm taking time out of my day to write this review. Asked for "medium" pressure massage and got one of the most painful massages in my life. I'm convinced some of the massage therapist don't know what they are doing, such as rubbing out veins on my arms thinking they are knots. They rubbed my neck down with extreme pressure without any massage oil! Brought it to the clerks attention and immediately got defensive saying "well occasionally you're going to get marks during a massage" after showing him the marks in the picture linked with this review. I've been coming here for years and never had this happen to me. Said he would have the owner call next day knowing he wouldn't based off the other reviews I have read about him cursing people out. Won't be coming here again. read more

The Massage Place & Spa - Damage to skin by massage therapist (Right side of neck) - Massage Near Me - Encino, California

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The person on the phone was very rude And short temper Not to recommend about this location the one in Tarzana much better read more

Better experience today, I had Nuch and she was good overall- only thing was that it was very cold and she had to leave to get me an extra cover on top of leaving twice to get a hot towel so that was a lot of interruptions. Parking is free downstairs with a two hour validation read more

Sachapun is simply the best masseuse. I've had his massage for a few times already and he's been absolutely best. He knows what he is doing and does it consciously and knowledgeably. With his massage I've gone to Thailand and back!:) I've been to many massage places but it's not very often when you get a great massage and be satisfied. A man in the front is absolutely nice and sweet, always a pleasure to visit this place. Thank you!!! read more

Had such a great massage today. Wasn't sure who would be my masseuse but was happy to get Bill who was attentive and worked out the tightness and stress in my shoulders and back. read more

I got my massage on May 31 and I have not been right since! for one he massaged a mole on my shoulder so hard it started bleeding, but at the end of my massage he was doing some stretches, and he tweaked a nerve in my lower back that shoots down my left butt cheek ever since that day. Pilates normally fixes tight muscles or tweaked things, but Pilates has not been helping this at all! I am not sure what he did!!!!!! My Pilates instructor was the person that recommended me coming here because she does but she goes to a different location, and that was my mistake! read more

Had a last minute massage with Wanda today. Ive had many massages in my life, both here in LA and in the bay area. And I kid you not, it was probably the BEST massage I've ever had in my life! It was a true FULL BODY massage, and I really mean that. Would definitely book with Wanda again! read more

I've been coming here for over a year with my husband. We recently moved further away and when we were looking for new massage places, we both said we'd rather drive here because we're always happy when we leave. Definitely wasn't the case, and we will be looking for another place. I called for a massage last weekend, the guy at the front called me back and said he has availability at 7:15 but one of the masseuses is a male. I agreed to take the male since I like strong massages. I'm just gonna jump to the point here. This was the most uncomfortable and painful massage I've ever had. The whole experience was excruciating. I asked the guy (I won't say his name here) several times to stop hurting me. I told him it was super painful and kept squirming in pain but he would not stop. He kept just telling me "you have a knot" or "big big knot" which was super frustrating. At one point I was in tears and I just couldn't take it anymore and he kept sighing as if he was annoyed with me. I usually don't call to make complaints but woke up the next day in the worst pain and had swollen ball on my neck that hurt really bad which I'm going to a doctor for on Tuesday so I had to call. I got a call back from a guy that works a there and when I tried to explain what happened his response was "okay I'll just have to have the owner call you." I tried to say that I don't mean to get anyone in trouble but that it was just such a terrible experience in a place that I love so much but he cut me off and said we'll there isn't much I can do I just have to let the owner know to call you which I thought was rude and not how to treat customers. Anyone, never got a call. Of course. read more

The Massage Place & Spa - Swelling under my ear after massage. - Massage Near Me - Encino, California

On receiving a clear PET scan after a year of battling cancer, I was jubilant and wanted to spoil myself and get a massage for my favorite therapist Fara. They had moved but that was fine everything was fine with the world that day. The massage was wonderful but as I come out to pay the owner Brian R. Was having a shitty day I guess. He could not find my file, a few years ago I had given all my to this place including my last name which I normally do not use. Even my guilds like DGA and PGA work with me on this, my every film credit is only one name. So many cultures don't have last names. But this is not my point, he got ruder and ruder, screaming at me accusing me of being on "something". He was so disrespectful and told me that he would be happy if I never came back. Oh my god, what a horrible person. He took the joy out of my celebration read more

Just got home from a 2 hour blissful massage with Wanda. It was so needed, as my lower back and shoulders were super tight! She always does such a great job for me. Let me say this, I have been coming here for over the past 6 years, and Brian the owner is a complete sweetheart, with a heart of gold, and goes above and beyond for his clients. The person below complaining about him is total B.S. The first time I came here I had an issue with a previous receptionist, (No longer employed there) and he immediately contacted me to make it right. If someone cancels at the last minute they should pay for their service, regardless of the reason. This isn't some willy nilly foot spa! Most places have a 24 hour cancellation policy, that is only fair! Its hard enough for people to stay is business during the past 2 years. Tip your therapists well, and do right by people! read more

I hate to write negative reviews but this was absolutely the worst massage I've ever had in my life. I had a massage for one hour massage with Winnie. I've never had a bad massage here before so I was very excited to get my knots taken out. Unfortunately they paired me with someone Who didn't seem at all like a licensed masseuse. I've never had a massage done where the masseuse chooses to keep her cell phone on her during the whole massage which allowed me to feel every vibrational text she was receiving and sending. Not only was that very unprofessional but she also chose to make each movement very inconsistent, let me elaborate on that she would massage my left hand but not massage my right, she would give me medium pressure on one leg and light pressure on the other leg. She never asked if I was comfortable with the pressure either. Then there would be moments when I wouldn't feel anything at all, she was probably sending a text in that moment. I felt like I was basically paying someone to rub lotion on my body. I hope that when the management team reads this they will try to make it right. I've had many massages from this location and I've absolutely loved each and everyone. I hope that they can do further training and make sure that no one else has to experience what I had to endure at this evening. read more

The service and massages have been great here. I need to go more often than I do but I enjoy my massage when I do.

Had my first 90 minute deep tissue massage here by Wiyada and she did a fantastic job working out all sorts knots I had and was very knowledgeable on exactly what part of my body was sore and needed work. Highly recommend - definitely coming back. read more

This place is such a wonderful spot to get an affordable well done massage! The receptionist was nice both on the phone and in person. Pam was my massage therapist and she was fantastic! Focused on what I asked while still giving me a full body massage. Will definitely be back. The atmosphere was very soothing and they offer you water after as well! read more

I read the reviews about the Massage Place in Encino. Rude employees. Masseuses stepping over the line with their opinions. Actual injuries after a massage! My wife even had a rough experience at the place, in terms of on overly-physical massage. It was so bad that she gave me back the gift certificate I gave her. Damn! So.. I was ready for anything, and everything, when I arrived for my 10am appointment. Not a physical fight, obviously, but I was ready to do battle. They sure shut me down quickly, Ryan at the front desk was as nice as can be. Explained to me that the Masseuse would be late, and apologized profusely. He didn't ignore me either. We had a few nice conversations. Strike one on me. Next up was the massage. My Masseuse was Nuch (Noosh). She asked what I was looking for? I explained that my body feels good, so just a light, relaxing massage was all I was looking for. That's exactly what I received. It was a great massage! My poking, prodding, or punching. Just a nice, relaxing body rub. Strike 2 on me. Ok, here we go. She's gonna lay in to me about the tip. There is a sign next to a mirror explaining, not the policy, but the suggested tip starting point. I remember reading one review, maybe not at this location, where one masseuse was aggressively pushing a much larger tip than the customer was comfortable giving. Nope.. Nuch just walked out, wished me a nice day, and thanked me for coming. Only time we talked tip was when I asked her to break a $10 for me. I left more than that. Please! Struck out looking, I did. Adding insult to injury, Ryan remembered my name, wished me a good day and moved on. didn't try to sell me any packages, or ask when I was coming back. Dammit.. no battle, no injuries, and no tip robbery. Well there was almost one injury.. I tripped over the stairs walking out. Didn't go down, but almost face planted. I got up and said, "Thanks everyone, I'm here all night!" The 2 other customers didn't crack a smile. Oh well. Before I go, let me tell you I'm not 6'4, 270. I'm just an average guy, so I didn't intimidate anyone when I arrived. Oh yeah.. sorry. The parking is underground, right next to the MP, and easy walking distance. Stop! I am NOT discounting the other reviewers experiences. All I'm saying is, my experience was more than I was expecting. I hope it will be for you too. read more

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Terrible experience with making the appointment after speaking to the the gril that book my appointment for 5 minutes about exactly what I was kind of massage experience i was looking for shr basically just booked me with and unexperienced man that basically charged me for putting massive amoit of oil on my body and no pressure points just imagine your at the pool and you ask some to rub sunscreen on you very gentle rub that what I said for. The lady dropped the ball by telling we what I wanted to hear and book the appointment with exactly what I told her I wasn't looking for. Im not putting my food in that place again very unprofessional and I feel as i got robbed out of the relaxing experience inwas looking for and the whole time I just wanted to get up and leave. At one point when I had my face coved I felt as if the guy had put my hand in a position that when he leaned over to rub more oil on he privater part was rubbing against my had which I right away moved my had towards my hips Then he ended up doing the same exact thing with the other hand at this point I knew this was being done on purpose. When I explained to the lady at the door why she booked me someone opposite of what I was looking for because she knew she basically brushed me of by saying why are you talking to me they are self contracted I was very upset not related at all paid and left by veno which I didn't have so now I had to download a new application that I didn't want to to be a part of Terrible experience it wasn't even woth for free. read more

Great massage and reasonable price. I have been coming to this place frequently and almost all of the providers are great. Very clean. Also front office is great in helping. read more

I go to place because of my massuse Genna. She is great. I made an appointment for the same day. The guy that always handles most of the phone calls. Is very rude. I cancelled about 20 mins before my appointment because some thing urgent came up. That's the only reason why I would cancel. I have never canceled before. Things happen in life that I can't control. He was very rude about it. Gave me a huge attitude saying. You now that ruins the way we schedule here, that is not ok. I'm gona write you up in your notes here to leave a credit card. I said ok I am very sorry, it's not my intention to do that. He repeat it again and was very angry. He was unprofessional. I don't know if he is the owner or manager but you should NOT talk to customers like that. I've tolerated his attitude and the way he talks all the time and never gave him an attitude back. I should have. That was just unacceptable. I rarely ever give bad reviews. I didn't mind you putting a note in my folder. You just don't need to talk to people like that. It's a good thing my massues is good that I will come back for her. read more

Well, it was my first and last time here. The last 30 minutes of my 90 minute massage was the only part I somewhat enjoyed, so I am giving a star for that and for the last minute booking. The rest of the massage was quite painful and not relaxing. I thought maybe it was because my muscles were tight but then I thought back to all my other massages and I've never been in actual pain before (only sore the day after). The music kept skipping - almost like a crappy Bluetooth connection. It was distracting through out. I was cold for most of it. The face cushion was also not the most comfortable/ it had proud leather stitching right around the face that poked up into my face. There is not much ambiance - the furniture out front is gross and outdated ... I don't think they use quality oils either. Left feeling stressed, in pain, and covered in oil. read more

We've been to The Message Place several time now. Our first visit there were 4 of us on a same day appointment. They were able to accommodate all of us at one time. Everyone was totally satisfied.with their messages and technicians. Two of us came back a second time and again, everything was consistent with our first visit. Clean, the message is a total 60 minutes and they stayed on time. We did notice several walk-ins and they did take the people with appointments scheduled people first. If I had to say one thing that could be improved it would be that the waiting area is a little small. With that said, we're not paying for the waiting area, and if they increase it's size they would have to give up a treatment room or lease more space. With the prices of square foot lease space . They made the right space. 100% Totally Recommend and will be back. read more

Today I had Genna for the first time and I was impressed! Not many massage therapists know how to massage while laying side-ways!!! I looved it. She also knew how to massage the muscles around my spine (not directly on it), the forearms, calves. I guess I just really like Genna's technique. read more

Parking was bad. Massage was good. Wanda gave me the massage but manager was a bit of a jerk.

Worst service ever. They messed up my appointment and he gave me the worst attitude when they were entirely at fault. Don't expect micy read more

I bought a package of massages - 90 mins - to gift for my mom and mother in law for Mother's Day. I set up the apts, paid, they called the day before to confirm. Moms show up - they charge them and don't use the packages that were purchased. I called to clear up the discrepancy and the person at the desk was hella rude, kept telling me they don't have the package, etc. Finally, he asks for a different name and finds the package. He offers to refund, but not before telling me "I don't have time for this", with no apology and no customer service. Additionally, this place is beyond unprofessional and irresponsible with sensitive info. They write down credit card numbers in a 3 ring binder. No safety, not a locked up box or computer system - pen and paper for anyone to steal or see. Never going back here. read more

My husband & I have been coming to this location for years. I had an appointment scheduled for today. I was up late doing school work and slept in before my appointment. When I got up, I felt a slight sore throat and fever. I showered and tried to shake it off, but didn't feel better. I called with only 10 minutes to spare until my appointment, but felt it was important to cancel, to protect the staff and other clients. I really needed and wanted this massage!! When I called, the employee that answered was more concerned about the cancellation, than my fever. He actually told me to still come in I was shocked. I got very upset. He didn't let up, so I ended up hanging up on him I called back and spoke with the manager/owner Brian. He stood by his employee, and also reprimanded me for calling to cancel so late. No regard for how I was feeling at all. Not once did he apologize. He said the masseuse had a waiting list of over 50 ppl. He kept saying he needed to give the masseuse a reason... which made no sense. I called with a reason. They just didn't want to accept it, and treat me with respect. It felt more like harassment. The manager Brian proceeded to argue with me until I hung up on him too. Not feeling well and now fighting with them because I am trying to do the right thing. My husband even called back trying to reason with him, but it only made it worse. They clearly did not feel a fever and sore throat was a valid enough reason to cancel. I am really concerned that this is how I was treated. We have been coming to this location for years. There is a pandemic happening!!! I have a fever!!!! This was so upsetting that instead of resting I am writing this review. This is a matter of safety. This business owner clearly does not care about safety. Be careful if you go here. There are no protocols in place to protect you. If I would have come in as they insisted, I could have gotten a lot of people sick. They care more about profits than safety. It was an eye opening experience. read more

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