Mark is excellent. I inadvertently gave him four stars earlier and that was clearly not accurate…read more He did my taxes and was great. He is also a great person to know.

These reviews appear to be real! I texted him and he got back to me the same day, gave me a ton of…read moreinformation I would never have figured out on my own, walked me through stuff IN DETAIL, and refused to accept any money. What I really liked was you can tell he's sharp when you talk to him, and he gets it done and doesn't waste any time. He's also very personable, someone you'd hang out with. Definitely recommended.

The Kumar family has been taking care of our family business for over 20 years now and we have had…read moreno complaints. They are very professional, available and knowledgeable. They are very transparent especially with any changes/costs. Even if we request an appointment last minute, they make themselves available. Their vast understanding of the rules and laws have put all our tax concerns in order. We are very happy with their service and would definitely recommend to friends and family.

I got my taxes done quickly and received swift replies from his assistant Jennya! Friendly office…read moreand staff.

I've been with Jackson Hewitt for about 3-4 years now, and Ashok has been my tax professional the…read moreentire time. It's been a great experience. He's incredibly knowledgeable and clearly stays up to date on new tax laws. He understands exactly what can and can't be written off and explains everything line by line so I always feel informed. My taxes can be pretty complicated, but he handles them with precision and attention to detail. In the years I've worked with him, I've never had an audit or any mistakes. That kind of consistency brings real peace of mind. Ashok is friendly, professional, and easy to talk to. He genuinely looks out for my best interest and works to get me the best possible return each year. I truly appreciate his professionalism and highly recommend him. Laural. 2/ 16 /2026

Fawaz is amazing and walked me through so many things I had questions on regarding how to file when…read moreI have both W2, 1099s, and my spouse's income to consider and how to best ensure I will not be penalized with the quarterly taxes moving forward. I wish I could do more than just thank him for his time and patience, so who knows, maybe our next kid will be named Fawaz. 100000/10 value for what I received.

I have been going to this particular Jackson Hewitt tax service location for around 15 years and…read moreit's a fantastic place. The people working here are professionals, including Matthew Barkohanai, who truly knows his stuff. He cares about you as a person and equally importantly, will file your taxes, accurately. I absolutely recommend the location to anyone that needs tax service.

Ever since Rodrigo left this store, everything went downhill…read more The communication has been pretty much non-existent and after getting my taxes filed with Matt which took months to complete, I ended up getting charged by the IRS and FTB nearly $2000 due to late payments. This could have all been avoided if they gave me a voucher and instructions on how to pay and when to pay the dues before I got charged late payment fees. I get that they are short staffed, but the management should have re-hired or prepared for Rodrigo's departure. Trying to get ahold of someone there is next to impossible. I kept asking how much I had to pay and when do I need to pay by to avoid the penalties and after weeks I finally get a response but by then it was too late. This could have been avoided with proper communication and having my taxes done sooner. I will be taking my business elsewhere.

Been using Hanh for a couple years now. The online system makes uploading documents super easy…read more Hanh replies to all emails quickly and answers them professionally. Taxes are sooo much less dreadful than the in-person way I used to do.

Hanh has been doing our taxes since 2022 and she is AMAZING at doing them. We have a little bit of…read morea complicated situation (at least I think we do LOL) - and people who have done our taxes in the past have always caused me to receive a super high tax return revision. I still get them with Hanh, but for SIGNIFICANTLY less owed (I'm talking $20 vs like $1000). I have no idea how taxes work so I am SO thankful for Hanh, who has literally never let us down. Her emails back are always quick and kind. Truly couldn't be happier with her services!!

Vijay made the process so easy and was super friendly, it was my first time using a new person in…read moreover 12 years since my tax guy moved out of state... I will definitely be back next year!

I worked with Vijay to prepare my taxes. I was able to send him everything electronically and the…read morewhole process was seamless. Extremely happy with his service and answered all my questions. Communication was great and he prepared my taxes in a quick turnaround. Highly recommended!

HABLA ESPAÑOL/INGLES. I was recommended this tax service location about 7 years ago by a coworker…read more I decided to try it out and been coming here ever since. The sevice fee back in the day was unbeatable and still remains very low if compared to others... Jeannie is super friendly and her service is super quick. she always enters all my receipts and payments i claim, for the largest refund possible. I didn't know she was on yelp otherwise I would've written a review years ago. 10/10 recommended her!

I hired her to do my taxes this year but asked her to get me an extension this year. I gave her my…read morelicense and W2 then I had surgery. She said she did my return when I emailed to check on it in summer. She said she did it and sent me copies. I told her I never got anything. She said she will send again when back from vacation Aug 6. I have called the cell # and the person answers and hangs up as soon as u mention her business. The regular number just rings. Oh and my friend Marc has stopped by her office 3 times in the last 2 momths and noone answers. ZERO response to email. I have NO IDEA WHAT SHE DID with MY TAXES!!!

I called them, a male person on the phone could not reply to all my questions, he had to ask, yes,…read morethey could do C-form, but when I asked how much it was for the tax return, he didn't know, then the call dropped, and I could not reach back. A few minutes after Queen called me back, and after I explained my situation, she found out that she could not take my case. Apparently, they price each case individually.

Queen was very rude and will treat you like an idiot if you don't understand her questions.read more

RUN. This has been…read moreone of the most infuriating and unsettling experiences I've ever had with any business. I handed over all of my private, highly sensitive financial information to this so-called tax preparation company after they promised a clear 3-week turnaround. It's now been over 3 MONTHS, and I've heard absolutely nothing. Oh, except when the assistant called to ask "if I was still interested in their services. Smh. Unbelievable. Outside of that, no updates, no responses to calls or emails, no explanation. Just silence. They have completely ghosted me. At this point, I am deeply concerned that this is a scam operation. They're in possession of my full identity--Social Security number, income records, banking information--and have vanished without a trace. I've reached out repeatedly and have been met with radio silence. If this is incompetence, it's gross negligence. If it's intentional, it's criminal. Save yourself the stress, the risk, and the time. Avoid this company at all costs.

Felix helped me file my personal tax return quickly, was always available, and the cost was…read morereasonable. Highly recommend!

Love doing my taxes with Carla she is knowledgeable experienced and there to help quickly when…read moreneeded with my question and or tax needs. I highly recommend S & F.

Carla Silva has prepared my taxes for years now. I won't go anywhere else. I highly recommend Carla…read moreand her staff. Their services can help avoid the frustrating experience of using DIY tax preparation software. They are very knowledgeable about the tax laws. They are honest. The service is great as well. They treat you as family. Silva and Franco Co.. can help you file most tax returns; assist with letters from the IRS, IRS audits; and can even help review previous returns to see if you missed any potential refund money. The company offers both in-person service and online tax preparation. Now with the pandemic Silva and Franco Co. began to provide virtual tax preparation services so you can use their assistance without visiting their office.  We ranked Silva and Franco Co. as the best overall tax preparation service due to their long history, high customer review ratings, and the fact that the company has its base price.