If I could give 0 stars I would!…read more I really wanted to support a local business to file my personal and small business taxes for 2021, but regret it dearly. Our initial meeting with Ryan was great and he made everything sound easy and seemless. We walked away happy and optimistic that hiring a "professional" was the right decision for us, but things quickly went off the rails. Here's a BRIEF list of the issues we have had: 1. After uploading our files we hadn't heard a peep from them in over a month. As business taxes are due March 15 and we did not want to get hit with late fines we inquired on the status of our filing. After a delayed response (and leaving us anxious), they got back saying they filed an extension - it would have been great to notify us that they were doing this. 2. Mid April I emailed Ryan again to see if our taxes had been filed as we has not heard anything from them. I still have not received a response to that email 11 months later! 3. In the same email we asked about quarterly tax payments as Ryan made us to believe he was a CPA and could advise us on all things related to our business taxes. Like #2 above, crickets! 4. I tried emailing again a week later and got an out of office reply so I emailed their "info" email from his canned response. We still hadn't heard if our personal taxes were filed and are beginning to panic (again) as it is past the deadline to file and don't want to get audited/fined. Again, still have no record of any response to this email. 5. After still not receiving my state refund check, I contacted them in September (now 6 months since they supposedly filed) to see what was going on only to find out they submitted my return with the wrong home address! They somehow confused my address of 5868 with 5686, resulting in an address that does not exist!!! They did the same for my fiance, submitting 5685 for her! If they got my address wrong, I don't even know what the did wrong on my returns. 6. For over 10 months I went back & forth with JC Bookkeeping to get my return with no luck - I have numerous emails with no response from them & others were they brought in other employees (Amanda, Jackie), with no traction on a resolution. 7. Amanda & Ryan had me go in person to sign a Power of Attorney form in September so that they could contact FTB on my behalf, which I did promptly. 8. I inquired again in October on the status - a month after giving them "Power of Attorney" - and Amanda said she would check with Ryan as he was "trying to get a hold of the state". I never heard back. 9. I initiated an email YET AGAIN in December as they had gone silent on my again. He replied saying he sent the Power of Attorney to the state again & I should hear from them in 2 weeks (based on his track record thus far, I fullheartedly believe he never sent it a first time). The whole purpose of a POA is so that THEY could communicate with FTB on my behalf. They resubmitted the POA & I received a mailed letter from FTB stating an an authorized user access my account, which I let them know & never heard back. 10. Fast forward another month and now entirely fed up with the incompetence of the "professionals", I decide to reach out to FTB directly. After an hour on hold I talk to the agent and they update my address instantly and note I should receive the check in 2 weeks. 2 weeks later, my refund is in my mailbox - to absolutely no help of JC Bookkeeping. To this date, 3/14/23, I still have not heard from anyone at JC Bookkeeping since December 2022. They should be entirely ashamed of themselves and have done absolutely nothing to make this situation right. The only thing they were quick and responsive on was sending me the bill for their "services". Side note - since they filed the tax returns improperly, I also did not receive the Middle Class Tax Relief money. Thankfully I am not in a financial position of relying on the tax return to pay my bills and feed my family, but if I was, JC Bookkeeping would've bankrupted me. TLDR; The negligence is strong with JC Bookkeeping. I advise anyone considering them to stay far away!!!

The best decision I've made in my business was hiring JC Bookkeeping…read more The whole team they have going is fantastic.

Competent, friendly, and insightful; it is such a great find. I highly recommend them.read more

Timely, accurate, process made easy, pleasant to work with, economical…read more Garrick Gookin and Kathryn were perfect. We will return next year. Mike P

Smoothest filing ever. Quickest turnaround ever. Totally professional and totally virtual. Will…read moredefinitely engage again for 2025 filing.

If I could give Susan 20 stars, I would. My husband had Alzheimer's and the IRS was disallowing a…read morelarge business deduction on my husband's taxes filed a few years earlier. My husband's long time CPA was ill and died in the middle of trying to deal with the IRS. The IRS was demanding repayment of more than $50,000 (that my husband's CPA said was not owed) and I was a basket case. I began making monthly installments to the IRS and was looking for help. Enter Susan. I found her online and read the remarkable reviews. I called her and she immediately began unraveling my husband's business records. It took some time (as all things do with the IRS) but Susan resolved the issue and the IRS refunded all the money I had paid to them. It was great to have the money refunded, but even better to have the IRS out of my life. Susan is kind, understanding and absolutely knows her stuff. She removed so much stress from my life that I can never thank her enough.

If you're looking for someone who is not only highly knowledgeable but also genuinely cares about…read morehis clients, Paul is the person you want handling your taxes. My wife and I have worked with him for the past couple of years, and every interaction has reinforced the same thing--he operates with a level of integrity that is rare to find. He takes the time to explain things clearly, ensures nothing is overlooked, and approaches everything with precision and professionalism. What truly sets Paul apart, though, is his kindness and compassion. You're not just another client to him--he treats you like someone he actually wants to help succeed. That level of care, combined with his expertise, creates a level of trust that is hard to put a price on. We wouldn't go anywhere else, and I recommend him without hesitation.

Paul is amazing! He makes sure to follow-up with his clients and ensure that they are happy and…read moresatisfied with Capital City Tax. I recommend using these guys to prepare your taxes, but please make sure to ask for Paul!! Planning to come back with my partner next year.

This instance company is the best around. If you need insurance for anything, i recommend giving…read morethem a call. Its a family business, and they go above and beyond to meet your needs. I have even had them drive to me to sign papers and get everything going, to save me time and stress.

Great company Friendly and responds quickly…read more Knowledgeable and if they can not answer your questions they will Research them and get back to you. They will advise you on all your insurance needs both personal and Business. I have been a client for over 15 years.

We have been filing taxes with Bob Gossard for the past couple years. He has very thorough and…read moredetailed, and you can tell he cares to help you maximize your tax returns. Typically you meet with him twice for taxes - once for dropping off paperwork and a second time to go over the paperwork with you (about a week later). Highly recommend him and this (quieter) location.

Kurt Peterson is one of the best Tax Professionals I have worked with when going to Jackson Hewitt…read more I have and do recommend him to family, friends and aconites. "If you want the best Jackson Hewitt will with stands the test."

I have never done business with a worse company than Wright Business Alliance. After months of…read moreleaving telephone messages and emails requesting copies of my tax returns & getting NO response, I am now having to resort to filing complaints with the CTEC & the IRS and contacting a tax attorney to see what recourse I have against this company. DS Topanga, CA

Honest and gets the job done in a timely manner. Staff is very friendly and accommodating.read more

We moved to Roseville five years ago; we should have contacted Gil then. When we finally made the…read moremove and called his office, we met Sammi. Our journey began when she sent us a link to a safe driving class and arranged a meeting with Gil. He met with us and we spoke for more than an hour. We discussed our policies and we were given some options on where we could save some money. He pointed out an educator discount that was never mentioned to us in all of the years with our previous agent. Barb worked with us from there. She prorated and refunded and kept us informed along the way. We're very pleased with the outcome and couldn't be happier with our decision. Thanks to the entire team, Vickie and Rick M.

Extensive local licensed agents, great service, backed by insurance products from Farmers--who is…read morenot pulling them from California.