Phenomenal service at this location! Got our appointment and when we arrived the lady at the desk…read morechecked us in and we met with or assistant (Jennifer Holmes) for our taxes. We were in and out of the appointment efficiently and quickly and Jennifer was very knowable and answered all our questions she made everything a breeze and the location was very clean and put together nicely. We will definitely be doing our taxes here from now on.

Zero stars if I could give. Had an appointment at 10am and walked in and was told that my…read moreappointment was at 11am (have email confirmation for 10am appointment). Was told they had a class at 10am, and no one was even in there at 10:15am. This H&R Block location is a joke.

Andrew helped set us up with home insurance. As first time homebuyers, we did not really know what…read morewe needed, but Andrew and Gina were great with listening to our needs and explaining the different options and coverages that would best suit our needs. We really appreciated how thorough they were in making sure we understood all of the different facets of our coverage. We highly recommend working with Andrew and his team!

Andrew is attentive and will handle all of your insurance needs! He and Gina are amazing to work…read morewith!

About a year ago, I switched my insurance over to Allstate. Their prices were good, they offered a…read morediscount for safe driving (Drive Wise), and I felt the agent was honest and cared about my family. However, in September, Allstate determined that my oldest daughter still lived with us and added her to my insurance without my consent. They claimed that they tried to reach out to me first through email and phone. After searching my email, I found 1 of their attempts, but it was buried with other junk e-mails that they sent me (no wonder I didn't see it). I'm unsure if they called me.... Finally I noticed that they were going to withdraw money out of my account, so I immediately reached out to my agent. In order to get my daughter off my insurance, I had to sign something saying she will never drive my car and if she does, I'm responsible for any accidents she may cause. This made me mad since my daughter moved over a thousand miles away several years ago and rarely (if ever) visits, and she has her own car with her own insurance. But I didn't want to pay for someone who lives in another state, so I signed the document. Allstate still charged me for her. I reached out to my agent who claims that they cannot do anything about it and I'm out the money. They recommend that I call Allstate directly, so I did. Allstate was surprised by my call and said usually the agent calls and works stuff like this out. They told me they would call me back in 20 minutes but never did. Be warned. If you use this agent or Allstate, they will falsely accuse you and take your money. Also their safe driving reward program is a scam. The only way you'll get the full reward is if you never drive your vehicle.

My home owners insurance went up from $3,548 to $5,973 with a $5,000 deductible after the FIRST…read moreyear! I tried not to file any claims to prevent any increase and with ZERO claims the premiums skyrocketed! RIDICULOUS! This doesn't even include my vehicles that I also have insured with Allstate. Yes, I'm furious! I do not recommend Allstate for this reason!!!!!!!!

I've been with State Farm for a while but with Wolfgram office since Ioved to Texas back in 2022…read more The office has always been welcoming, quick to respond, always follows up and makes time for me and my questions. Ive recently worked with Brian who was a pleasure to work with and did a awesome save of business. He did a great job answering my questions, getting back to me in record time, and with follow up. I truly have no complaints about the service i receive from this office. If it is near you, i highly recommend.

integrity is the first word that comes to mind. the associate, Rob, is honest and very helpful,…read moresomeone that is knowledgeable of the policies. the knowledge without service is useless...thank you for your time and service.

Proceed with Caution: My Experience with Ron Mussett…read more I initially worked with Ron to set up my LLC taxed as an S-corp. He was helpful during the initial process, but unfortunately, the execution was flawed. He made repeated administrative errors, such as filing paperwork incorrectly, missing deadlines, and even misspelling my name and my company's name multiple times. While I initially overlooked these mistakes, things only worsened over time. One of my biggest concerns was Ron's reluctance to answer questions beyond quarterly payroll tax filings. I often felt like an annoyance rather than a valued client. More critically, he failed to inform me that I wasn't making estimated personal income tax payments, which led to a substantial tax bill for 2024--complete with penalties. Based on my experience with him, I expect he would say this wasn't his responsibility, but better communication could have prevented the issue. Additionally, his tax planning knowledge was not the right fit. For instance, he was unfamiliar with Solo 401(k) plans and only recommended SEP IRAs, which didn't align with my financial strategy. He also would push back against strategies like structuring payroll for my spouse, paying her the max required for a 401(k) contribution, and "netting out." Beyond these shortcomings, his overall responsiveness was mediocre to poor--not just during tax season but consistently throughout the year. He was only reachable via email and rarely by phone, making it difficult to get timely responses. To be fair, Ron is very affordable compared to other CPAs. At the time, I was paying a fraction of what I pay now. However, I've come to realize that paying three times as much for my new CPA is well worth it--because at least now, I don't have IRS penalties, unexpected tax bills, or unanswered questions. My new CPA is available via phone and Zoom, open to one-on-one consultations, and takes the time to ensure I understand my tax strategy. If you're looking for a CPA who provides proactive guidance, strategic tax planning, and clear explanations, I would strongly recommend looking elsewhere. Just as we expect doctors to have bedside manner, I believe a CPA should show a level of respect and care for their clients. Unfortunately, that was not my experience. I often felt disregarded, and the lack of communication left me with IRS penalty letters, an unexpected tax bill, and a new CPA who is now cleaning up the mess. Ultimately, I take responsibility for not holding Ron accountable sooner. However, if you choose to work with him, be prepared to take a very hands-on approach and ensure you fully understand what he is offering. I've since found a CPA who is a much better fit--someone who takes the time to explain tax-saving strategies, aligns with my long-term financial goals, and ensures I won't be blindsided by another massive tax bill in 2025.

I found the Crescere group from the positive reviews on Google and Yelp, and I am certainly glad I…read moredid. Ron is a tax wizard. He helped me both with my business taxes and personal taxes, and WOW was I impressed with his knowledge. His expertise was such a relief to be able to lean on this year. Ron also has a unique since of humor, which may not be for everyone, but it made paying taxes oddly relaxing for me (and dare I say, even enjoyable). Would strongly recommend Ron for both business and personal tax needs!

I've been speaking with a kind, understanding and extremely patient agent in McKinney Texas. I…read morewant to express my gratitude and praise her customer service capability!! Thank you Dania Castanon! Never have I been as confident in an insurance agent, especially since we've only met and conducted our business over the phone. So to all seeking a warm, friendly and extremely patient service agent, Dania Castanon @ Freeway Insurance, in McKinney Texas is your "go to" agent!!

Talked to a gentleman named Art and through all the questions and struggles I had he helped us get…read morethe best deal possible. Greatful and thankful.

I've been with Team Wally for 15 years--from when I originally bought my home. I will never go…read moreanywhere else! From amazing communication and taking time with me to understand certain things to quick responses and a super easy process... Love these folks!!

Can't say enough great things about CJ and Team Wally. I just finished refinancing with them after…read morestarting the refi process with my old mortgage company. The difference was night & day. Not only was Team Wally much quicker to get me through the process, but they were also very courteous, transparent, and refinancing was $ thousands less expensive than if I stuck with my old company. Lucky to know I'm in great hands with a team that I trust.

Your customer service leaves much to be desired…read more Lack of follow up. Lack of urgency. State Farm has very weird rules and pulled the rug right out from under me. Then when I cancelled my policies, they had the audacity to keep my premium payment (over $3k) for more than 30 days and counting!

What do hospital gowns and insurance policys have in common?…read moreYou aren't as covered as you think you are. LOL Justin has earned our business. Whether you need coverage for a House, Boat or New Car, or just life insurance stop by and see Justin and Max (the office dog). He will not sell you coverage that you don't need. And you will not have a headache when you leave. You will be glad you did! Thank you Justin for helping me get the best coverage and the best bang for my buck!