My elderly mother banks with First United, and I took her to the bank. The employee who helped my…read moremother was really nice to her. The service my mother received their was very good.

Every individual I've worked with has been exceptional in their customer service & knowledge…read more As a retired member of the Federal Deposit Insurance Corporation (FDIC), I was accustomed to individuals being exceptional in their customer service and knowledge. Every member of this Sherman bank would be an asset to the FDIC.

This month I owe a remaining balance of 60.00 on a vehicle loan. Texoma Educators FDIC withdrew…read more100.00 from my bank account instead. Update: the money owed was sent in the form of a check. In the past this company refused to sign the check my insurance sent to repair hail damage on my vehicle. The Denison branch manager agreed to sign it on the condition that the money went towards to balance of the vehicle loan instead of repairs. This company does not care about their customers or transparency.

Great benefits and super customer service! I love this bank! The location is easy to find and the…read morehours are great. I am so happy with my move to this establishment!

Financed part of my new truck purchase thru City Credit Union because while I have a 827 credit…read morescore and no debt I was told I would actually benefit from financing something to keep my credit score in good standing with some type of revolving credit line on there, so I did just that. It was nothing short of awesome and a great experience working with Jessica the loan coordinator. Everything was handled in a timely fashion and both her and Leslie were wonderful to work with. I even got a 1.99% interest rate on a used car loan. It doesn't get any better then that. If if you are looking for financing on a house, auto or whatever it is you need to purchase I would highly recommend calling this Credit Union to take care of your needs. Thanks for the great experience.

Not helpful at all. Take fees and does nothing for the customer. They would rather you close thw…read moreaccount than help ior be of any assistance.

"Professional team, quick service, and a welcoming environment. Highly recommend this branch!"read more

Never have had a problem and have been here for years No,…read moreif you need customer service on the phone, expect for a long wait.

I am so thankful to have found our agent, Chad Underwood, as we recently moved here from out of…read morestate. Chad welcomed us and has taken such great care over all of our insurance matters with such professionalism. We feel like we are in good hands with him. Thank you Chad especially for being so proactive in the process of repairing our vehicle. You made that experience "worry free".

I received a check from my title company on the sale of my house that was from this bank. I took it…read moreto the bank to cash it and they wouldn't since I didn't have an account there! I shouldn't have to have an account at the bank the check was written off of! This is unacceptable and makes the cashless society even more real! Don't bank here!

These are great folks! They have all of the big bank features, but the small bank feel so that you…read moreare more than just a number...They have serviced our small business for over 5 years and I am very pleased with them and highly recommend them.