It's just olive oil (from grocery store) they use. Then you have to wash & dry your hair while "a technician" you don't know waits in your home to pick any nits, then re-oil the hair and leave in for 8 hours!?! THEN, you're expected to repeat the process yourself for three more days. By the way, olive oil is not scientifically proven to effectively kill lice (we researched afterwards). Furthermore, four days later I still have not been emailed a receipt (even after I called to make sure they had my correct email. Spend your money on better quality care & service. read more

Don't use this service. They charged me $600 for 3 people, where I've been told that it's not more than $368. You literally can't find them once they charged you. No answers on the phones, no follow up questions answers, like 0. It's just a big SCAM! read more

Fast quick and easy! Susan Bell was so kind. Eased my concerns. And guided me through the process. Along with guidance on how to handle. Thank you Susan! read more

Here are the facts: 1. I discovered my child had lice and called several lice removal services and Lice Doctors was the only one who could confirm an 8am appointment the next morning. 2. Lice Doctors did not show up at 8am. 3. Called Lice Doctors and representative said she was not sure what happened, but would call the treatment specialist and call me back. 4. 25 minutes lapsed and I did not get a call back, so I called once more. 5. Representative said she had been busy with other calls, but she had spoken to the treatment specialist, who had not realized she had an 8am booking. 6. I expressed that my wife and I had both taken off work and put our family on hold trusting in Lice Doctors to follow through with the appointment that they confirmed; that this failure of service had added much more stress to us on top of an already stressful situation. 7. Manager left message that they could get someone out midday. 8. My wife had already booked with another company who said they could be here 20 minutes. 9. I wrote this review. read more

Paid $400 to have treatment on four people. All of use had adult lice on our head one hour after service was provided. The guy spent 20 mins unwrapping items and then waited around while we all washed and blow dried our own hair (so basically we paid almost $200 for this guy to stand around and/or unwrap items). After I blow died my daughter's hair and found three adults running around, she service provider said "the oil will kill anything left". Four days later we are all still dealing with lice. The daily oil on our heads for 12+ hours isn't working. This place is a scam. There are lice services that guarantee their work, use them over this. read more

Great service, fast response, easy to understand follow up treatment plan. Susan Bel helped us and was wonderful- very prepared, fast and great with kids. would highly recommend. read more

For this to work, their FOLLOW UP TREATMENT PLAN requires you to SLEEP WITH HAIR SATURATED IN OLIVE OIL FOR THE NEXT 4 NIGHTS after the treatment and then again once every 3 days for the next two weeks. They don't tell you this until they are already there working on you. Also, 1) They do not send an email in advance telling you what to expect or how to be prepared. 2) They do not send an email with your payment confirmation or receipt unless you email and request it. 3) Their process is olive oil and a nit comb from Ulta. 4) You have to buy and keep the nit combs they bring ($20 apiece) 5) You will need old clothes and towels, as the oil can stain and they don't have clothing covers or towels that they bring. read more

Florentina was AMAZING! She came out to our house at 6am, booked LATE the night before! No one else would do that. It was my daughter's birthday, and I didn't want her to miss her party at school that day. Florentina was so professional and sweet, and made a bad experience "good". read more

Buyer Beware! Getting their service to treat 3 people cost me $700! While I do not think LiceDoctors is a scam, I was blown away by the inflated rate I was charged. The salesperson on the phone echoed what is on their web site "a family of four takes roughly 3 hours". According to their pricing this would cost $325 for 4 people. I only had 3 people, so the estimate was that it would take a bit less - although it could take a bit longer, depending on different variables. When I checked my credit card statement a couple days later, I saw that I was charged $690! More than double the estimate for a family of four. In terms of San Diego lice removal, there are many other companies that offer this service, so I strongly urge people to shop around in order to avoid potential surprises. Buyer beware. It could happen to you. read more

What a gross thing to deal with. I received a call from my daughter's school that 5 out of 7 kids had lice. Fortunately our daughter was said to be in the clear, but we weren't taking any chances. I bought a store bought lice kit and thought I'd check her out myself. After 2 hours of searching for something I had no idea about, I decided to call a professional. I wasn't taking any chances. Lice Doctors were able to come out same day to check our daughter, myself, my husband and our newborn. Mona arrived on time, walked me through everything. Checked my daughter first and found 3 babies. She treated my daughter and checked the whole family - we were all clear thank goodness. She took the time to explain the preventative treatments we needed to do over the next 3 weeks to make sure our household was lice free. I've been following directions the last 1.5 weeks and so far so good. The class has had several additional outbreaks but not us! Thanks to Lice Doctors I now have education that will help prevent outbreaks in the future. Money well spent! read more

Just had Laura from Madera come to our house. Ive been unsuccessful getting rid of lice for 6 MONTHS!! Laura was super sweet and friendly. I wish I had known how to do this simple treatment months ago. I would have saved time, tons of money and so much frustration. Its a simple treatment but the steps are the key to comoletely getting rid of them and their nit comb! It has grooves on the tines so nits and bugs do get stuck and out they come. A bit pricey but I know how to do it and feel so good knowing it can be done. Just olive oil and steps with follow up and u are bug free. read more

I so recommend them if you ever have lice there are so nice and no what there doing but most of all always asking if your ok i got ariella she is awesome very nice my daughter loved the way she works read more

Outrageous prices, and not all that sure about quality either. I made the mistake of not asking how much, when I booked the service, because I've been through this once before a few years ago, and the service back then cost me $175 for the whole family of four. This one here ended up a $420 charge on my card! Also, I nit-combed my kids the next day and still found several nits, including several that were inches away from the scalp, in other words, could not have been the result of a new infestation. I should have just done it myself in the first place. read more

Rona Tal with Lice Doctors of San Diego came to our rescue when both my daughters AND I had lice. We were so miserable and had already tried the over the counters shampoo, linen spray, etc. The over the counter items did not work at all and I hated putting the chemicals on my daughters hair. Rona did not use any chemicals, just olive oil and a whole lot of patience and experience, and completely removed lice, eggs, nits from our hair. She made my young daughters very comfortable and she was very gentle. She was just overall awesome and Im so grateful! Lice doctors was absolutely worth it! read more

LiceDoctors - San Diego - Rona Tal, Lice Doctor of San Diego, taking care of business! - Lice Services Near Me

I want to start off that I NEVER write bad reviews as I'm just not that type of person to say anything bad about people or companies, however in this case I need to be sure that I save other families time and money from this company. I would give Lice Doctors zero stars if that was an option. Their treatment as they call it is NOT going to work with anyone's schedules. Their treatment consists of only olive oil and they will comb out as an hourly fee which can take who knows how long per family. Then YOU have to do olive oil and comb out yourself for another 3 weeks!!! EEKS!!! My husband and I were leaving the country 2 days later and knew this wouldn't work so the technician volunteered to leave so we were like yes that sounds like a good idea since it was not going to work and sounded horrific. Who wants to live with lice for a MONTH!!???? No one mentioned a word of a cancellation fee but low and behold they charged my credit card $175.00 for her to be in my home for 3 minutes. I called and their customer service was horrendous. I told her that it was an unfair business practice that my husband who is part of the Better Business Bureau will be reporting. I said maybe $50.00 is a fair fee for her to leave but even still, she offered and gave no warning of this obscene charge of $175.00 when no services were rendered. When I called the company she said the technician didn't know there would be a cancellation fee which is why she didn't tell me, so if the people that work for them don't know how in the world would I? I know Lice Doctors is a national company but hopefully you can find a company like I found locally. Pediatric Hair Solutions (919) 577-0137 is who you need to call! They give you a solution to sit in for 20 minutes the night before you go to them and dawn soap to wash it out which suffocates the live bugs. Right after that 20 minute treatment you can go to bed knowing you are free and clear already!!! They are already DEAD!! Then you go back the next day for a heat treatment for about 20 minutes to kill the nits which are the unhatched eggs. They comb it out only for cosmetic reasons because everything is dead. Now I don't know about you but nobody has time to commit to deal with this for 3 WHOLE WEEKS. Save yourself some time and find a reputable company to go to like I did. Pediatric Hair Solutions!!!! read more

Jennifer just left and all is peaceful now. What a wonderful person. Having to go through this is no fun but you feel better that a professional is helping rather than doing it yourself. I'd like to say, See ya Later, but in this case. Hope not!! Thanks again Jennifer and Lice Doctors!!!! You saved the day! read more

I have been trying to get rid of lice for almost a month now and nothing was working! Thank goodness I found Lice Doctors. Flory came out and she was so nice, worked well with my babies and was efficient, she really spent her time extracting them one by one. I loved that it was an all natural treatment for my babies because it was safe for them. It is day one and I can already tell a huge difference. I will definitely do the follow up for the next 3 weeks but it doesn't seem hard or time consuming at all, a little oil on the head before bed, easy! And to know the bugs are gone is the biggest plus for me! read more

Hi just wanted to say what an awesome and professional company. Had to get treated with kids and couldn't have asked for a better solution to this very annoying problem. The lice tech Laura came out and saved the day. She was very sweet and knowledgeable about her process. She took her time and was very thorough about removing all the nits & live lice from all of our hair. I also love how they used just olive oil & not any harmful Chemicals that don't work anyways. Bought the 2 products that are a must have the terminator nit comb & rosemary spray. I would recommend lice doctors to anyone. It was definetly worth the $$$. read more

I found Kim to be immediately responsive, sensitive, knowledgable and diligent. She has a great sense of humor and was easy to work with. When faced with a situation invving lice, she was able to reassure, educate and give realistic hope that there would be an end to this nightmare. Thanks Kim!! Your fans in Rancho Santa fe read more

These guys are awesome. They came to my home, did the work politely, and was a pleasure to get along with. I got immediate appointments and I will only work with them. read more

I always mean to write reviews but I seem to always get bogged down by life ...this time I'm bogged down with lice; and as a single mom of five year old twins it hardly seems the time that I would start . However, I just had the best experience at quite possibly the worst time ever. I've been miserably trying to eradicate this problem for 6 weeks now. I've done hundreds of loads of laundry on super hot , I've washed my beautiful daughters fine hair with stinging over the counter shampoos and cried with my son when he just couldn't take it anymore . Antionette came in tonight and made my children and I not only feel comfortable but made me feel for the first time in 6 weeks that this was a solvable problem . I can't tell you how relieved I feel though I know it will still be a couple of weeks of follow up work on my part - I know this time it will work and I'm finally armed with not only the knowledge of how to take care of this but also how to proactively stay ahead of future issues. And there were no stinging, fumey chemicals - the instructions are easy to follow fir the follow up days and I feel that the money was WELL worth it. Antionette was a godsend - she had a calming demeanour which put my son and daughter (who just started kindergarten ) at ease ; and she made me feel like I wasn't a complete moron for not being able to get this under control myself . She answered all my questions and answered some I wouldn't have thought to ask but was grateful for the information. The internet is replete with confusing instructions and I really did think I was drowning in this issue until a friend recommended Lice Doctors- I'm so grateful to my friend and to Antionette. And all of this was done in my home after the kids ate dinner while I read them books and they bathed in their own tub and watched movies - much more comforting then having to go somewhere ; and it was quick ...just a few hours for all three of us ...and we have a lot of hair . I really hope someone reads this - I'm so very glad I made this decision. read more

I was Impressed with Hannah (the gal that came out and treated my daughter) and same day service. I am going to recommend a class on "customer service," for the rest of the crew. I called a local number (858) area code, but most of my correspondence was with a gal (Natasha) who had a (505) area code. I needed a letter stating that my daughter was clear to send her back to school on Monday and never received one. After a couple of calls, I finally received a letter via email on Tuesday that was dated a month in the future. It is now Thursday and I have yet to receive a clearance letter. Aside from the clearance letter, I was going to use my flex- spending for the 2 hr/ $275 fee. I have emailed and called daily for an invoice and still have not received one. When I called tonight and spoke to the (858) lady she didn't seem to care for the tone of my voice. Really? read more

Kim was wonderful! She came to our home and gave us great service. She was very kind and patient when working with my daughter. She helped us through a difficult experience. I highly recommend Lice Doctors. read more

I would recommend Margaret Bing to anyone. She made us comfortable with the situation. Margaret educated me all evening and had great time management for the 3 of us, utilizing all her time in our house with no down time. She gave us pointers and was available by phone for any further questions or issues that might come up. She gave me piece of mind. By the way.... She was funny , sweet, and sensitive to the anxiety I had with the bugs setting up camp in my child's hair.!!!! Money well spent!!!! read more

Margaret was wonderful!! She put me at ease with dealing with lice while we were on vacation. She was great with my 4 year old and was very thorough when checking to see if my 7 year old had any lice in her hair. So glad we found this service to make our vacation still fun! read more

Though our family had made it through preschool, elementary, middle school and high school without our daughter ever catching lice...she brought it home from college during her first Thanksgiving break this year. Our family initially treated with an over-the-counter lice medication. But, as this was our first experience with lice, I went on-line to find out as much as I could about how to effectively get rid of it. Researching the issue was informative, but also confusing in some ways as there are a wide variety of approaches. I decided to go with a professional and chose LiceDoctors. This was some of the best money I spent in 2014. Margaret Bing was our LiceDoctor technician and she was fantastic. Margaret walked in the door and immediately started treating the lice and educating us. The solid information she shared really helped lessen our anxiety. (Nothing like having little bugs playing house on your head to raise your blood pressure!) Our son has high-functioning autism and Margaret was very calm and supportive during his treatment. Even our pug loved her! It's not inexpensive, but I thought it was absolutely worth the money. I would recommend LiceDoctors and Margaret Bing to anyone who wants to get rid of their lice and have some peace of mind. read more

I found lice in my daughters hair two weeks ago and have had the hardest time getting them out. My daughter is 4 and have beautiful long curly hair and it was just hard to do. Today I lost it when her school told me that they wouldn't do anything or check the other kids, in fear that she would get them again. Turns out I didn't get ever egg and she was sent home. I found their number and was called back within minutes I told them that I had to work and would be home later in the evening. They called in another couple minutes and said that they would have Christa meet me at 7pm. She was on time and so friendly from the beginning. I have been so stressed and nervous because I have had such a hard time with it. She answered all of my questions and helped me understand how these pests work. She was so careful with my daughter and checked me and my grandmother as well. She went through everything on what to look for and how I should take care of it the following weeks. She made me feel so much better about all of it. It is pricey but for my state of mind it makes me feel better. I have already spent so much money on treatment that I would have spent anyways and now I know how to get ride of them. I would recommend Christa to anyone! read more

We have four children, ages ranging from 9 to 21. In all of my 47 years, I had never dealt with Lice. Then it happened. No big deal we thought, we will spend money and buy the best lice treatments available from Walgreens... they didn't work. We tried mayonnaise... no success. After many hours and several days wasted, in pure exhaustion, my wife found Licedoctors on the internet. What a fantastic decision in regards to a very difficult task. Licedoctors sent a wonderful young lady out and shortly upon arrival, she took control of the situation. In no time, she had a game plan and went to work. (4) hours later she had successfully checked and/or treated our family of (6). Licedoctors is not cheap... but absolutely worth every dollar! We have friends (our daughters girlfriends parents) who were dismissive up front of our suggestion to use a "professional"... unfortunately, they are still dealing with lice in their family. read more