I came to Donna after hearing great things from my sister and friends…read more I was scheduled for the week before but Donna texted me to let me know some horrible news (horrible to me because i was looking forward to my appointment); basically we can not stay for a certain amount of time after closing which was understandable. Even though we moved my appointment to a week later, she offered a discount to compensate the inconvenience. ** great customer service! ** My appointment was around 5:00pm and got out the door right at 8:00pm on Friday night. (Ready to go out!) She coloured my hair from black with some caramel balayage to a rooty blonde/silver balayage. I was really impressed actually because my hair has not been this light in many years. So all in all, I left happy with my new hair and would receive endless compliments on it. THANK YOU! PS. When you're going lighter with dark hair, don't expect miracles. Go into your appointment with an open mind and lower your expectations.

I've seen a couple asian girls with beautiful blonde hair, and all of them told me they went to…read moreDonna. I finally gave her a try and she was so amazing! Super fun and outgoing personality to chat with, especially since you're going to be spending 4-5h with your stylist, it's important to get along with them. She was really knowledgeable about hair and colouring, made sure to give me exactly what I wanted and most importantly was able to stay within her price estimation that she gave me during my consultation (most stylists aren't as flexible or accurate, and prefer giving a base price and then often going way above it on the day of the appointment which is understandable, but I really appreciated that of Donna). Definitely will be coming back and I would recommend anyone who wants beautiful hair to give her a try!!

I've been going to Space Salon for years, and Amberleigh is the only stylist I trust--she always…read moreknows what to do, and makes me look fabulous. Never once have I been in tears after seeing her. It's been a while since I have had a hair cut (July, right before my trip to Vegas), as I have been trying to be conservative with my money in order to save for my upcoming trip to Burma. Since I like to have my hair cut right before a trip (my previous haircut was in February, before I went to Bali), I called Space Salon to see if Amberleigh had any appointments available. To my shock and horror, I was told that she left Space about 6 months ago. And of course they can't (or won't) tell me where she is. I just want to cry. Who is going to cut my hair and not make me look like shit? If anyone knows where Amberleigh went, please tell me! I beg you! UPDATE: December 29, 2017 I FOUND AMBERLEIGH!!! YAY!!!

I came in as a model for one of the apprentice stylists, and Zara did an incredible job!! i felt…read moreconfident, as the master stylist was there to guide and answer questions. I brought in my inspo photos and Zara absolutely nailed it!!! Super happy.

i had a terrible hair cut from Alberto. i would never go back to him. He is really inexperienced.read more

`I had the worst haircut experience in my life where I left the salon crying. I went to Alberto for…read morea haircut and I regret this decision. If there was an option to give less than a star I would. Let me start from there that I am e person who will always write a positive review when I am happy with a service. But today, for the firs time I will leave a bad one because what happened in the salon and the way the situation was handled upset me very much. I called on Monday and booked appointment for a haircut the same day with Alberto. I went and we had a long conversation what he will do. We decided he will cut my hair in U-shape form in the back and in the front-layers to frame the face. I have long, blond, straight hair and it tool me a lot of time to grew it out. He washed my hair and did scalp massage which was great. Then blow dried it, straighten it . That took almost 90% of the appointment time. Then, when he was cutting the hair, I did not see that he was doing what we agreed on. In my opinion, he has just lightly trimming the ends. So I asked him if he is cutting enough and he reassured me he was. I said that I don't see hair on the floor and he said that is because my hair is blond. I wear glasses that he asked me to remove during the whole process. I couldn't see what he was doing in the back and in the front there were no layers but he was nice and talking to me so I decided to let him do his job. When he finished cutting (which didn't take long), he said he will style my hair and proceeded to curl it. A service I didn't ask for. When he finished he showed me the back of my hair but with the curls I did not see a difference. I left the salon feeling confused. When I went back home I washed and straightened again my hair and I didn't see any difference that before my appointment. I asked my partner, I asked my coworkers the next day-no one saw layers or different style in my hair. I got really upset and felt gaslighted because the haircut was not cheap and it's something I cannot afford to do very often. So I called the salon and was explained that my option is to go back to Alberto to fix it, which i did the next day-today. I had a bad feeling about it cause he already did a bad job but I went back. So again we had the same conversation with him and he start cutting my hair. I've lived in many countries and went to many hairdressers in my life but never seen anyone cutting my hair like he did. And it's not the firs time I was doing layers so I was getting nervous when he started cutting my dry hair in the back. Then he used the blow drier to straighten the hair. And was cutting it in a straight line when we decided to to u-shape. I really didn't know what to do so I took my phone and showed him pics in google. Which was absurd at this point. Then he left the back (the lower layer cut short and the top was left longer) and proceeded to cut the right side of my hair. I have no idea what he was doing, all I could see it my hair getting chopped, in weird way so I asked him to call another hairstylist. His coworker came and challenged him why is he cutting my hair dry (I had the same question), then he listened to me and told him what to do. But I could still see that Alberto is nervous and don't know what to do. So I got very upset and asked if his colleague can fix my hair cause at this point I was scared that he will ruin my hair. I was told that no one else can do my hair and at this point I felt like I have no choice but to leave. So I asked for refund, his colleague (I didn't get his name) said there is no refund. So my options were to either let Alberto to "fix" my hair or leave. At this point, I have Alberto enough chances to experiment on my hair so I left the salon crying. Never in my life has this happened to me. The way the situation was handled just blew my mind. I still cannot believe that salon that charges $80 for a haircut can treat their customers like this. Thanks God, I managed to find another salon the same day and paid another hairdresser to fix my hair. She had to chop a lor of it to fix the damage Alberto left and she reassured me that I did the right thing when I left. So I wasted my money, my time, I was gaslighted and this whole experience left a bad impact on my mental health and on my hair. Wouldn't recommend to anyone going there.

I love love my haircut and color by Mai's at Misako Hair Studio as does my mother. It's clean, chic…read moreand reminds me of Japan. The best is how caring Mai is. I am pretty allergic to most hair dyes and Mais was very caring and helpful and actually discovered a sensitive scalp ammonia free hair dye company at the salon already and I had no reaction whatsoever. Not only is Mai a super sweet person and amazing stylists, I have one of the best hair color and cuts ever now. Mom too. Thank you Mai!!

We were on vacation and both my 10yo and I needed a haircut. Based on reviews, we chose Misako's…read moreand are so happy we did! The online booking system was pretty easy to use (though parts of it were in Japanese and a little challenging) and we were able to get in the same day, and the next day for me. Both stylists we had were precise, good listeners with respect to what we wanted, and personable. My daughter's layered haircut looked amazing! They were even able to make "space buns" for her and it looked so cute. 10yo was thrilled. We went on weekday afternoons and the salon was quiet, with just 1 or 2 other customers. There's a nice sofa for waiting, lots of plants, and the place itself is clean and bright inside. I'd definitely go back there when I'm in town again. No regrets for this one-off haircut on vacation :)

I always always come back to Chris ! The best hairstylist around. And everytime you come here ,…read moreit's more than a haircut, it's just like hanging out with your friend. I always leave feeling refreshed, rejuvenated and looking so beautiful !

This review is for Jamie Layno of Style Lab. I've known Jamie for more than 10 years when I lived…read morein West End and she worked in one of the high end salons in Yaletown. I followed her at Holt's and being as good as she is her price tag has gone up (thanks Holt's Salon). I've seen other hairstylist. Some good and some not so good. IMO there's nobody like Jamie L. After being apart we are back together and I couldn't be happier with the job she did. I say it's worth it. Our goal hair (pearl grey) is getting there. You have to be patient to achieve perfection, right? So for people out there who wants or needs a dramatic makeover, I highly recommend Jamie L of Style Lab.

If I could give them ZERO stars, I would. It isn't defamation when it's the truth and you have…read moreemails proving the follow (but they are trying to report me and get my reviews taken down). They overcharged me on my first online purchase (Dec. 2021). I had to complain and make sure they followed through with a refund, received credit. So much wasted of time. Wanted to support local, and it had been years, so used credit towards second purchase, and they ship me an intimate item that I didn't want (I emailed them confirming this), acknowledged their error eventually, sort of, hours of back and forth later... and then took OVER SIX MONTHS to give me my money back - more than one email and phone call per month to get my money back, which they agreed to, sent the product back - crickets... and then they tried to give me a credit instead of the refund they had promised. I tried to speak with the owner after the manager botched helping me and multiple calls later, crickets again. HORRIBLE customer service (NO customer service?) I will NEVER shop there again. If you don't want to waste hours and hours of your life, and have a second job to keep them accountable... don't shop there either. Shameful behaviour for a company from one that claims to be women friendly, making me feel ashamed at every turn for trying to hold them accountable... battling them saying they can't return an intimate private item that they should never have shipped me... gross. The last time I needed was more invisible load, effort away from work and away from my kids with the assumption that I could just float the company 3 digits for over 6 months. Shame on the owners. I'd tell them how they could have made this experience better but they refused to call me back, clearly didn't matter to them. I am left wondering - What is the chance that 2 for 2 purchases went badly, purchases made with years between them and that those are the ONLY purchases that go badly with them? yikes. Original purchase date: May 11 2025 (many emails went completely ignored by them) Item shipped back to then in July (many more emails ignored by them ) Refund FINALLY issued Oct 16th 2025. If you are currently having issues with them, call them and speak with (edited female employee's name out at the companies request), an outlier in the company, who deserves to run the place before they ruin it. Follow up with an email with your agreement/understanding so they can't deny and lie to you like they did to me.

Embarrassing and horrible experience with a consultation. I was turned away at my appointment…read morebecause the stylist Mhark had less faith than I did with my hair. I have had the experience over 15yrs of trusted stylists; primarily Space Salons. This group of outfits is a tragic representation of what a skilled stylist is meant to provide. The additional blow to ego was a stylist telling me that I couldn't pull off a shorter, edgier style. I left embarrassed and rejected.

Well, I am sorry to say that I found them as I was moving out of town…read more I had an EXCELLENT experience here. I actually had no idea I had booked at a Japanese hair salon until I walked in and felt... like it was different, yet oddly familiar, lol. I'm actually half Japanese, but it's never occurred for me to go to a Japanese salon because I didn't inherit Japanese hair. Anyhoo, I was given a great cut that worked with my weirdly textured hair with odd remnants of "chemo curls" in parts, and straight in others. I was in the midst of moving h*ll, so I'm not sure but I think the stylist said she goes by the name "Loco" which I think is a nickname based on her name Hiroko... Anyway, she was awesome.

I am so happy that I've started going to Salon Esprit! My sibling recommended this salon to me…read morearound a year ago and the first time I went had an image of what I wanted my haircut to look like and my hairstylist DID NOT DISAPPOINT. My hair stylist is patient, helpful and always ends up cutting my hair the exact way I had hoped for it to be cut. Its's obvious that all the stylists that work at this salon value their costumers. These are some of the friendliest people I have met and I always feel at ease in this salon. My hairstylist is KD by the way! She's super sweet and extremely talented:)

Adrian has been snipping, shaping and sculpting my hair-do for well over ten years. He never…read moredisappoints. His meticulous attention to detail and evolving expertise keeps me coming back time after time. I highly recommend him to everyone... heck my mom even flies in from out of town every now and then to get a proper do! It also helps that he has a hilarious sense of humour... I'm always guaranteed a few great laughs while in his chair. He's fantastic all around!

Chloe has done a fantastic job of cutting my hair for several years. We have tried a few styles but…read morethe "style that is me" is great. My hair is fine and very straight and she has trained it to hold the style whether the wind blows it or it rains. Such a talented stylist is hard to find and we are lucky that she likes where she works. The salon is especially attractive and central without having to go downtown. Thanks Chloe! DD