DO NOT USE THESE MOVERS BEWARE…read more I was moved in northwest Houston on 9/20/25 by Tom's location. Here is what happened: 1. Damaged furniture and property in several places 2. They showed up at 9:45 for an 8am move time 3. They charged me for 5.25 hours when this has never taken any other company more than 2.5 hours, I am a single person in a 950 sq ft place 4. One of my movers WALKED OFF in the middle of the job 5. The movers DIDNT EVEN MOVE ALL OF MY THINGS. Please see the time stamps on my photos as proof. 6. My bed was not re-assembled 7. The movers trashed my apartment and left empty bottles everywhere after I made sure to offer them water and anything else they needed 8. Movers were smoking weed on site 9. How could I forget the SWEAT STAINS on my upholstered couch because they failed to wrap it. See photos please pay attention to the stream of negative reviews all saying the same thing. Unfortunately corporate brand is being tarnished by a terrible franchise owner with a pattern of fraud as you can see in these comments. Tom, the owner, is a scammer who will price gouge, lie about his charges, and not even apologize for a single misstep. What a shame.

Hello there, reaching out to put a review down when I don't normally, as the experience I have had…read morewith this company POST move has been less than desirable. Move day went fine, our team was professional and friendly. However we noted some damage to furniture items and appliances after the move. Between our move date in February and now, I've reached out weekly with very minimal response. I finally had someone make contact with me about a month ago to say that my concerns were being passed along to the "claims department" and I've never received any follow up. So beware this company for anything that does not go according to plan, because I suspect you will not get any follow up from anyone.

We used what was said to be according to workers shirts. Them in June 2024, some items damaged,…read more they not clear on explaining expenses. The man I dealt with Eli never responded to my last text. When they entered our driveway they got stuff messed up our driveway. Beware

Highly recommend! They got my entire apartment moved into a storage unit within a few hours. They…read morewere timely and respectful of my things. 10/10 would use their services again.

Fast, efficient, hardworking movers! Will definitely use again for my next move…read more I had to reschedule the move date to the following week, staff was very friendly and kind and did this without worry. Movers showed up ready to work on day of move!

Great guys! Professional, conscientious, well priced and fast! Everything arrived in perfect…read moreshape. I highly recommend them!

Movers showed up in their personal vehicle with dollies and a plan to walk all of my belongings…read morefrom one building to one two buildings over. Their lead guy had an attitude to begin with. They were supposed to show up at 9, but didn't show up until 10:30am. They started moving things and immediately I noticed how careless they were and they didn't care about protecting anything or handling anything with care. They completed the move in 2 hours, but not without damaging several items. Once they were done their lead guy Alexis came and told me I owed $125. Which was odd because the apartment was paying $375 for the move. According to the form I was provided, it was $125 per hour, $75 trip fee and $50 compliance fee. For two hours of work, that's $250, plus $75, equals $325, plus $50, equals $375. So I asked how I owed $375? Alexis said the apartment is only paying $375, you owe the balance of $125 and he showed me his phone again. So I told him I need to talk to someone because the math does not add up. He called his supervisor Victor and put him on speaker, after going through the basic math with Victor, he seemed confused, said he was going to check what time I signed the movers in, which was 10:27am and then asked the current time 12:30pm. Then he says oh yeah, I guess you're right and we need to update things on our end. You don't owe anything. Thank you and have a good day. At this point, lead guy in front of me is pissed and storms out. He and his movers left their trash everywhere. At the old apt, at the new apt. I had given them bottles of water which they the the empty ones in the grass. Real unprofessional behavior and all because I refused to pay $125 I didn't owe them. Ridiculous. Also, this overcharging seems like a scam because I got an email from someone else at the company telling me that $125x2 =250 plus $75 and $50 = 500. Not today! Nice try though. Will never use again, even if it's free. I don't recommend.

Worst moving experience I've ever had...it took them 3.5 hrs to move me from one apartment to…read moreanother within the SAME apartment complex...and the refused to move anything that was not in a closed box or tub, they would not move my lamps, they would not move my bags of bedroom linens, so after charging me almost $500 I still had to have friends come over and help me move the things these guys would not move, The previous movers are used I've never used them before and I promise you I will never use them again and they certainly won't get any recommendations from me... my apartment managers recommended them and I have told them just how bad the move was as well and that they should never recommend these people again... if it were possible to give them no stars I would have done so.

Great movers - quick to get everything done and careful at the same time. They did a great job…read moremoving our grandfather clock. We have used them twice and will again.

I strongly advise against using Leo's for moving, particularly if you have a piano. We hired them…read morelast June for a short, 25-minute move from Sugar Land to Missouri City. Despite moving only a one-bedroom equivalent --with all items prepped and no heavy furniture other than a glass table and three bookcases (we left everything else to the new owner) --the job was significantly padded. I was quoted a 'conservative' 4 hours but was charged for 5. When I complained that the pace was unreasonable for such a small load, the company refused to budge. The most upsetting part was the many scratches surface damege to our baby grand piano I found later. (The piano move was charged separately.) It was in like-new condition, but Leo's failed to cover it completly with blankets, with part of lacquer finish in direct contact with shrink wrap. It is now showing some lacquer surfaces are damaged. I later learned they handle high-volume piano moves for local universities, which explains their 'quantity over quality' approach. Leo's told me they were specialized in moving pianos. That was the main reason I used them, but got burned. If you value your instruments, do not use Leo's. Call a local piano store and hire a dedicated professional instead.

November 21, 2025…read more To: Lazhar Berkat, Owner. Adam Vick Branch Manager Texas Subject: Delivery of Wendell Davis personal effects to Tomball Texas subsequent damages, loss, and lack of communication regarding claim and assistance regarding claim. On October 18,2025 I received my shipment which was also packed and stored by vanexpress moving company. During delivery three (3) items were damaged beyond repair being: An LG 55" tv Model OLED55C8PUA Made 11/2018 A 58" Glass and wood with chrome desk A 49" full length mirror All of this had a fair value of $569 in good condition after consulting. All items were either broken beyond either due to the loading, storage, and unpacking which Adam Vick had taken videos of and knew all items to be in good condition. Originally we were told maybe a week to have the claim settled, it is now four weeks and the only thing the person in New Jersey would say was they would send a note to the company they filed a claim with. (Of which we are never copied on which we questioned but never got an answer. These items were reported by Adam on the same day (October 18) in the form of a claim Adam states. As of today, we have never received a copy of this claim after questioning Adam and his head office in New Jersey. To date or as of today, we asked this six (6) specific times. The day after the shipment and a couple of days after this we also asked Adam if he was sure if all items were unloaded, my sons' office chair as he needed it to do his homework. We received no answer about it, so we engaged the head office in New Jersey. After eight (8) days the chair appeared, and we questioned Adam if anything else was missing. He said no but we told him we were skeptical because we had to escalate the issue just to find the chair. He said no and we also asked his colleagues in New Jersey to please see if they could verify as we were still unpacking. After unpacking we noticed that Spanish porcelain figures containing lladro angel figurines as it was the only box marked porcelain figures and fragile being #4541 Angel lying down $48 value #4960 Curious Angel $55 vakue #4959 Angel Kneeling $109 value #4635 Guardian Angel with baby $40 value #4539 Angel Thinking $40 value #4538 Angel Praying $39 value Oppo 103 SACD/DVD Player $300 value Cusinart blender $29 So what we would like to do is to make sure this is common knowledge and we could receive and explanation why we did not receive a copy of the initial claim. We additionally would like to say 7 of the 16 clients bill of rights were not kept. Many pieces of furniture we had a carpenter come in and paid $424 on repair to make usable again . All in all was the only thing Adam was insistent upon was being paid for pickup and and drop off to the point of being insulting. We would appreciate your review and consideration in this matter. Sincerely, Wendell Davis

We made an out of state move with this company. We were happy with the staff that packed our house…read moreand their handling of our belongings. We were told the same staff would be on the other end unloading. We were also told that the trucks would arrive at the new location between 8-10am. When they didn't show up by 10am we called and were told they were packing the trucks and would be leaving shortly. The trucks did not leave for several more hours. All communication with the company from here on out was prompted by us otherwise we would not hear from the company. The trucks arrived well after 7pm and with a totally different crew. They were helpful but we were told they needed to leave by midnight to get back. It was a rush to unload the trucks We received items that did not belong to us and several items were missing. No attempt was made by the company to retrieve the items we did not own nor was any attempt made to our knowledge to find our missing items. Again our main concern was lack of communication after the packing was done, the late arrival, and the lack of effort to find our missing items. Would not recommend this company for a long distance move.