I have never had a bad experience since I became a patient of this Clinic …read more They are very prompt and Courteous, knowledgeable and informative aside from being kind and welcoming . When going for the test that are required it can be very scary but they always have a way of making sure you are reassured . My technician's name is Shani shamili and I have had her pretty much for every time I've been there which has been many times and she is absolutely amazing . I look forward to going to my appointments as she makes the experience so much more comforting and is a very calming soul . Is she is extremely knowledgeable about what she does gentle and quick but completely thorough . So I'd like to send the utmost thanks to Shani and the Staff of Canadian Vascular Laboratories for making my scary experiences way less scarier.

Nice clean facility, modern and bright. Staff that I…read moreinteracted with were friendly, helpful and very respectful; didn't wait long to be seen and I was happily occupied watching Hell's Kitchen on the big screen

An absolute joke. Avoid this location at all costs. 2 hours to wait for a simple blood test. This…read moresystem is broken and this location is trash. 2 nurses working and 40 people waiting.

I went to have blood work and an ecg this morning. After the technician took 6 viles of blood, she…read moregave me a coton to put pressure on it. The sign behind her indicated it should be held 3-5 minutes. After a few seconds, she brought me in to have the ecg done. She told me to take everything off from the waist up, and gave me a paper sheet to cover myself, and left the room. Blood from my arm began squirting everywhere. I tried using the sheet to stop the bleeding. She came back in and saw what was happening, and tried to help clean up the blood on me. I said to her "I guess you didn't give me enough time to put pressure on it." I think she needs to have more training, as this was totally unacceptable. Patsy Losignore

They are polite, efficient and very friendly. The waiting time is usually very quick…read more They are very knowledgeable

Excellent facility. Clean, bright and spacious. All the staff are so warm and compassionate - I'm…read morealways impressed with how they handle the small children who have to have blood taken. I'm here every 3/4 months for the past 5 years and have never had a bad experience (knock on wood) PSA: Saturday and Monday mornings are pretty busy

This Dynacare location at Lawrence/Scarborough is terrible, recently I went there for a blood test…read moreand booked for the appointment online. I've never been to this location before and I thought all locations are standardized, and this one is closer. It's inside the Shoppers Drug Mart therefore not as big as other locations, since I'm not familiar with its setting, I hesitated a bit when I get there, but the front reception kept asking me to wait that it won't be long ... However, the nurse who took my blood test poked into my vein so painfully, that my arm got bruised even after a few days later. Don't know what went wrong, I thought Dynacare is a big company and their staff should be well-trained and proficient, very disappointed with the service provided

My physician wanted me to get a (fasting) blood test and this location was convenient for me to get…read moreto, plus the hours of operation also made the decision easier. NOTE: The entrance to this lab is gained inside the Shoppers Drug Mart (at the rear of the store just left of the pharmacy department). I had the paperwork from my Doctor along with my health card ready for the person at the service counter. Some services are not covered by OHIP and you'll have to pay upfront out of pocket. There's seating for about 20 people. The TV monitor on the wall displays the wait times before you're seen by a lab technician. Staff were polite and efficient. I was in/out in 30 minutes.

Ive had experiences in the past fainting from getting my blood drawn. I came kinda unprepared and…read morethe lady named Tigist let me get something from the food court upstairs beforehand to eat afterwards so I wouldn't pass out which I guess would be an issue for everyone. (Remember to fast and not pee if that's the requirement of the form). There was no issue with the blood drawing. Very good overall. Will be going here in the future.

I came to this placed for blood work due to the lab technician don't come to my doctors office…read more(covid restrictions). You can check in online to avoid waiting times. You can download their mobile app. They will send you a message once they are ready to see you. Today, I waited 70 mins. I was not surprised because I saw the long line up outside the laboratory. The staff are very friendly. Pauline has the exceptional customer service by explaining to each customer politely and nicely who are anxious and irritable while waiting for their time. The female technician draw blood and I did not feel the pain. Lots of parking. It's first come first serve basis. Everyday is busy and if u want to avoid long line up. Come early at 7am.of

stood at the desk for 10 minutes before any one even spoke to me. The lady at the desk is not…read morecourteous whatsoever.

I am a chance to stop by the new Multi-disciplinary medical offices last week and the new home of…read moreLifeLabs. This renovated and modern building has a walk in clinic; laboratory and diagnostic; physiotherapy; and more. Lifelabs has really picked up their game. Open early (7:30 am), the ability to check in before you head to the lab; and the ability to track your lab results on line are definite plusses in my book. I had been using a local lab (as a diabetic I go quite often) - however, they have an annual subscription for these same add-on devices. They have me sold on free.

Apparently patients are just a nuisance when they have SO MANY REQUISITIONS to fill. Either take…read morepatients or don't, but have some respect for us when we're waiting in line. Allowing a line to build up to 14 people at 7:30an while you "work on a very big requisition" is terrible customer service. Do better

Honestly one of the best lifelabs I have ever been to. Nurses working there are extremely sweet and…read morepatient. The wait is always very minimal, I am always in and out. Their level of care and attention is amazing. Super clean place too!

I'm a little hesitant to write a glowing review of this Alpha Laboratories location because it's a…read morehidden gem and I don't want it to get busy, but here goes. Alpha Laboratories opened up here just a couple of years ago when the plaza was developed. There are a lot of parking spots that get filled up quickly, but I've never had a problem finding a spot. The lab is fairly small inside. The waiting room seats several people, but it's not particularly useful since the wait is extremely short. I haven't seen more than 2 others waiting when I come by. When you walk in, they give you a slip with a number on it. On the other side is a sudoku puzzle to help pass the time. How thoughtful. However, I rarely have to wait longer than 10 minutes. This is a huge contrast to some of the more popular labs, like Life Labs. I've been to multiple Life Labs locations in the past and there's always a line out the door and the wait can be an hour or more. The phlebotomists here also work the front desk. They're both skilled and caring. They get the job done quickly. Alpha Labs is my go-to place for blood work because I value my time.

Please don't use the pharmacy. I was checked by the doctor at 10:30. Good turn around. The…read morepharmacist took 1 1/2 hour to make the prescription despite the fact the there were only me and 1 other patien. it's very shamefu. I approached them 3 times to find out wha was taking so long. Finally after 1 1/2 hour later I git my medicine and this was after I had submitted my insurance detalis in advance to speed up the process. It was simply shameful to make a patient in pain wil for a full hour and a half for the medicine. I dont equate it to good patient care.

Below was my experience and why I'm giving them only 2.5/5 stars. This time I'm rounding down…read more I called here before I came as a walk-in asking about a price for TB testing. The reception told me that it's $20 for with reading for each step. I even repeated on the phone if "$20 including reading?" She said yes! Other locations are $30 for each step. I need the 2-Step test so a $40 payment for work sounds good to me instead of $60. I come in, it was busy so reception told me it will be about 40mins wait (which is probably longer anyway) so to come around 1:30pm since I had my baby with me. So I did. I waited an hour for the dr anyway... how convenient to be seen for not even 5mins. 3 days later I come in but only waited 10mins (so nice even though my baby wasn't with me this time). I was seen for 5mins again to do the reading and the Dr (a different one) told me that I had to pay $40. I told him what I was told over the phone and he apologized. Said that it's $20 for the injection, then $20 for reading since it's usually different Drs each time. I could've just went to a different location.. How could they mess this up? I do like how they have pillows in all their rooms and the sliding doors.