this review is about the client experience I had with CBI staff in particular A lady named "Star!"…read more OH my goodness! I am still shocked at the telephone manners of this person/company. First when I called they called me by the wrong last name and were trying to arrange an appointment for the wrong issue. I can completely understand how this can happen and was willing to let this pass as I really liked the lady I spoke with at the time. However, when I called back to rebook the appointment I was specifically suppose to speak with Lauren who was super nice. However, "STAR" the lady who answered.....completely ignored my request to speak with this individual. I can't believe I'm writing this. She ignored me completely and basically talked to me in a very totalitarian manner. I am still in shock. So, as I proceeded to "try" and ask her again if I could speak with Lauren she continued to speak over me ignoring my voice. Told me when my appointment would be and the day. I told her that she obviously does not follow instruction very well as I specifically wanted to to speak with Lauren....or, at least someone who enjoys dealing with clients and understands the importance of providing a positive client experience, etc. To top it all off, after I called we spoke yet again and she proceeded to have me on speaker phone. I could hear another lady in the back ground state...not sure what's wrong you're being nice to her. first of all, it is not appropriate use speaker phone when calling clients. especially for initial introductions and when you are working within the healthcare field...some information is confidential; it's just inappropriate and unprofessional. I am upset, appalled and find it hard to believe there are individuals in society who treat people like this. To make matters worse.....then her boss called who was really nice and stated that she was told I wanted to speak with her and she was actually following up. oh my, again she was nice but I did not ask to speak with anyone's manager. Wow! I am sure there are good Occcupational Therapist at this organization. however, because I was treated so so soooo poorly by "Star" I cannot in good conscious visit this establishment. She was very belittling and to know that someone would hire an individual such as this is very unsettling. maybe she was as having a bad day. we all have bad days at times.

Lauren Q is my hero. When I had lost every ounce of hope in regards to my broken ankle and no one…read morecould offer hope, I went to Lauren and she has helped me regain full use and live a life pain free. I am so grateful to Lauren. This place is warm and welcoming and has honestly changed my life and allowed me to once again play sports! Thank you, thank you, thank you!

This is my go-to place for help - they helped with back pain and a frozen shoulder, both with very…read moreeffective treatment. Mark and Ryan are knowledgeable but also personable and provide treatment smoothly and diplomatically. Christine in the gym was always responsive to any questions and kept it interesting and challenging. Kayleigh, at the desk, made me welcome from the start and never skipped a beat with scheduling, insurance and billing. I think they are kind and look after each other - I will miss seeing them. My thanks to them and I recommend this team wholeheartedly.

They are very professional because they help you. They encouraged and give some advice to do your…read morestretching. Mark is wonderful because he knows how to treat my back pain. I would recommend this place because they take time to listen to what you have. They will find a solution how to treat your pain. They are always welcoming! Yes I feel lucky to find them because Mark and Cristina speak French. If you need a physio, I suggest Key physio. They are fantastic. They will support and help you for your recovery. I am glad that I went to Keys physio.

Third time I have met with Rihab Ouni. She is always smiling and has a bright, sunny disposition…read more To date, she has prescribed for me two sets of orthotics, which have improved my walking comfort. Both of the times we met for her to instal a new set of orthotics, she has been meticulous about making sure that they have been perfectly cut to size, and today she applied a stiffener layer to the toe-end sections of each one that improved installing and removing the orthotics from my shoes. She has also noted a couple of other foot-related issues and we have spoken about those, and her focus has never wavered. I recommended her to my younger son, who also needed podiatry support, and his experiences were also five-star occasions. Yelp needs to remove the posted "review" for March 15, 2018. It was obviously posted as a "joke", is unworthy of a Yelp review.

Hard to say anything less then 5 stars. I needed a brace for my knee. I messed it up doing…read moresomething I should not have been doing. They fitted me with a nice brace charged my insurance company a couple thousand bucks and told me to come back anytime and they will pay for the parking. Smooth overall transaction. Thank you

Formerly Bodymends Massage Therapy, Hands on Barrington has a new cozy vibe while keeping many of…read morethe same smiling faces. RMT Stephen Head owns and operates the business and is my favourite RMT in HRM! Stephen is friendly and professional. He has created a comfortable space and curated his staff to meet clients needs. He always makes sure I'm relaxed, warm enough and will even let me choose the music! After massages Stephem always makes recommendations on stretches, water intake and other helpful tips. Frequently they have offers on facebook or for last minute bookings but their prices are competitive, low enough to be below the reasonable customary charge as considered by Blue Cross and Sun Life medical plans. They can direct bill to most medical plans and uses an online booking system that emails reminders and confirmations, which are easy to cancel or reschedule. As an added bonus they offer aromatherapy with essential oils, customizing a scent to the mood you'd like or just using the oil you prefer. Downside for inaccessibility with the stairs to get to this second floor business but it's worth the hike.

From the owner: Formerly Bodymends Massage Therapy, Hands on Barrington Massage is a fresh face with a great…read morehistory. Located in the heart of downtown Halifax, we offer therapeutic massages in a variety of time frames while promoting a calming and peaceful atmosphere. We also offer free aromatherapy to help increase relaxation during your treatment, and if you're a student, DND or a first time client, we're happy to give you a great discount on your massage!