Wonderful staff and very thorough doctors! I did not feel rushed during my appointment Dr. P was…read morevery helpful and addressed all of my concerns!

Had 3 appointments for suspected plantar fasciitis and all I have to show for it is an overpriced…read morenight splint boot. They didn't even do x-rays. One of my appointments the doctor said "your doing great, keep up the good work, we'll see you in three months" and charged me for the visit, I could do that, I don't need a doctor for that. He also told me that I'd probably be in custom insoles the rest of my life (which I no longer wear thanks to self care and the internet). I would not recommend.

Top tier best service i've ever had. I love love love the clinic. I've never once had a problem. I…read morecan't even think of my doctor's name there. It was a woman Doctor.

On 5/4/22 I left a review on the BBB and Google Reviews ---- While the staff is friendly and you do…read moreget in and out fairly quickly, their billing practices goes against most insurance policies. I went to Avail Hospital on recommendation that they work with you; however, this was not the case. While I do have a $500 deductible on my insurance, my insurance does pay some before the deductible is met so that you don't have to pay $500 in one fell swoop. After speaking with my insurance, my insurance informed that Avail should have never made us pay $450 upfront before billing the insurance. Also why was the hospital trip that expensive anyways???? My 3 yr old fell and cut his chin open and they simply just "glued" the cut shut. My other son had a similar injury on his forehead when he was about the same age that he sustained at school and that ER visit was less than $200. So while the staff is friendly and you get see quickly (mainly because they don't have a lobby full of people) they are extremely expensive and do not bill your insurance first. I will never go back again. I'd rather wait at an ER for a few hours and pay a reasonable bill. On 6/15/22 I Updated my review with information that is pertinent to my previously left review --- My husband has been trying to contact billing department because we received our EOB but never received a billing statement from Avail. Our EOB shows that Avail owes us a refund; however, the billing department refuses to return the messages left. Additionally when I left my review on the BBB back on 5/4/22, there was a response from Avail to contact them by phone/email but the information to contact was either "*****" or "XXXXX", and no, it was not an auto filter blocking the contact because in a review left by someone else, they responded with a phone number and you can see the phone number.

The doctors are very professional and the nurses are very attentive. They will also recommend the…read morebest specialists. I had kidney stones and they provided quick relief.

At first, I only came to Lake Charles Urgent Care because of testosterone therapy. I am now…read moreconsidering changing my primary care position over to Dr. Guillory. The receptionist and staff are exceptional and very efficient. This means a lot to someone like myself who believes their time is very valuable. I was able to come to my doctors visit and fill my medication before I went back to work on an hour lunch break. Thanks for all that y'all do don't change a thing.

Have always gotten exceptional care here except for Dr. Fasullo!! Dr. Evans and staff amazing!!read more

They got me in and fast! The best emergency experience I've ever experienced. Highly recommended…read moreand great care for patients. Five Stars!

I went there for a heart attack (didn't have one). They treated me like I was made of gold…read more Everyone was so helpful and nice, from the doctors to the nurses to the housekeeping people, they were just the best! I was in Louisiana for a wedding (I'm from Iowa) and they took care of me and got me discharged in time for the wedding! And, as an FYI, the hospital food was made with love! Very good!

I just went to the VA Clinic in Lake Charles, La and it's a very nice place. All the staff is…read moreextremely nice and helpful. When u walk in u check in on the multiple Kiosk and there is plenty of volunteers to assist. There's fresh coffee. And veterans to reminence about old times. The process was quick the blood center operates like a fine oil machine. Theres also a vision center where veterans can get one pair of free glasses once every 2 years. This was my second time here and I was very impressed with the service I received. Everyone is so friendly and helpful. This ia definitely the nicest VA Clinic I've visited.

Love the convenience of this place. Easy to check in to and easy to get an appointment. The Mental…read morehealth department and physical therapy department are top notch. The Healthcare portion could use a little tweeking though. Sometimes wonder who is in charge because they always seem confused or in a hurry.

4,400th Review My…read moremom transferred here for extended rehab and skilled nursing care after being discharged from the hospital, looking for the best possible accommodations and skilled nursing care was quite the task. We quickly found that there are many levels of care and accommodations in the area, so after doing our due diligence we found Calcasieu Community Care Center was a good fit and a beautiful new facility with an exceptional staff. Besides the skilled nursing care and staffing we looked at the ammenties, this facility with its private rooms and in room private bathrooms and showers was a big part of the decision process, after a little over 30 days here there is no doubt this facility was the right choice, nothing in the area provides this level of care in a beautiful, safe, comfortable setting. Of course this was a difficult decision but one that was necessary although our family did much of the research ultimately it was my mother's decision to come here. I don't think there are any perfect facilities but this one checked most of the boxes. I feel the staff here truly cares and has really focused on her well being and rehabilitation. We have tried to make her room a little like home and installed a few things to make her more comfortable and convenient and also supplement her dietary needs since she is still adjusting to the food which in my opinion is just okay but I do understand the challenges, fortunately my mom has family close by and many friends who visit often so she never feels alone and isolated, the staff here is so friendly and welcoming, we already know most by name and they recognize us as well, establishing relationships is very important as well as them knowing we are constantly checking on things and expect an open line of communication which thankfully they have been very good at whether that's in person by text or in a few cases personal cell phones so there's no need to call and talk to a receptionist and get put on hold or have to be called back this type of personal attention is really comforting. Being this is a newer facility it is very modern and very clean, with a reasonable amount of staffing to keep up with everything - there are always plenty of snacks and fresh fruits for the residents and many activities scheduled daily. The rehabilitation staff is amazing and she has made great progress which I credit to them but the entire team here has provided exceptional care. Although this is a big adjustment for my mother and our entire family it is very comfortable to know this level of care and accommodations is available...

The care the facility provides is decent but when it comes time to pay the bill is when the…read moresituation turns very negative. First off, Surgicare will not establish a payment plan with you and it is your responsibility to call in and make payments every month. They charge you a "convince fee" which is annoying because who would carry enough currency to go there and pay the bill outright. Lastly, they charge you financing fees before they turn you into a credit bureau is you have not made said payments on time. Do yourselves a favor and look for somewhere a little more up to date with the times.

This place is top notch! I can't explain how much it meant to my husband and I to be treated kindly…read moreat a medical facility. This day and age it is so rare. My nurse Susan in particular was the sweetest lady. You can tell she really loves her job. I highly recommend Surgicare of Lake Charles.