We moved my mom to Global Pointe after The Kenwood asked my mom to leave due to her cognitive…read moredecline. I chose Global Pointe for the close location to my home as well as the seemingly positive staff and beautiful facility. She moved in Dec 2023 and 3 months later she fell and broke her hip and I moved her out. The memory care staff was not very kind or helpful. They promised my mom would be bathed as she never was at The Kenwood. They did not keep their promise. I don't think her room was cleaned much and I would come and clean her floors. Her bathroom was not cleaned often either. I had to tell staff to do her laundry as it was very stinky and full. Luckily my mom could take care of herself, but needed help and she did not get consistent help. I came almost every day to check on her as the memory care was not very large and she had a huge breakdown when she found out she was locked in, which they charged us extra money as she caused an issue for them. The staff is not trained in dementia and was frequently on their phones and not seemingly interacting much with the elderly clients. Two months after my mom moved in I met with Steve Hoppe, the nursing director, and had some concerns I brought up with my mom and he pretty much ignored them. The food was not really balanced and Sunday the kitchen was closed and they received boxed lunches and dinners. I really regret moving her there as she fell and broke her hip before dinner one night and only one staff person noticed she was not at dinner and went looking for her. She was in pain in her room. The room was cleaned up when I went to her room after she was admitted to the hospital and no accounting of what happened was had. The staff had no idea how it happened and came up with lame excuses. There are no video monitors and no accounting for staff. When someone falls and breaks their hip they are given about a year to live. My mom spent two weeks in the hospital and only the wonderful activities person came to visit. I highly recommend the activity staff there. The director, head of nursing, etc. no one called or seemed to care and when I moved my mom's things out I was kind of ignored. It seems they are barely getting by with staffing. My mom was sometimes fearful there and would call me with recounting of being afraid of staff. One of the nursing staff just stood in my mom's room looking at her when she fell and broke her hip. I would not recommend their memory care as now my mom has good care in another facility finally, but breaking her hip compromised her and she has declined a lot since then and is not in a wheelchair and cannot walk.

it is the biggest regret of my life that I chose Global Point Memory care for my Mom. She was there…read morefor 8 months. She frequently did nor receive basic morning and evening cares and slept in the same clothes for up to three days. Staff rarely interact with residents outside of directions and water is served inconsistently at meals- sometimes multiple meals in a day will not have water. In the last two months Mom was there her sheets were washed once ( she had different sets of sheets with distinct patterns) and had three showers. It is a beautiful facility with cold staff and uncaring administration. There is no monitoring of personal cares. They had a 10% cost of living increase which in their letter informing of the increase linked it the 8 percent increase in social security. They also notified families of significant increases in service costs and several new levels of care which resulted in their highest level of care increasing by almost 4,000 a month without providing definitions of the new levels of service,

Hi i'm Tom Yarusso and I was a resident at Meadow Ridge Senior Living Golden Valley for 6 years,…read moremade lots of friends. But new director Alex F. has a policy of if someone falls, do not touch call 911. Larry Thompson 79 fell from his scooter and died of suffocation because staff wouldn't help until rescue came to late. they are in deep trouble now. See story Channel 9 news. Michael Schafer wouldn't help a man who had bandage dragging. Not a place to send your loved one

$5000 fine given to the facility while a CNA was just following protocol of not moving a patient…read morecompletely unsafe for care staff extreme liability would not recommend any care staff to work in this facility You can end up in prison due to their policy that they don't even follow. Nor will they make a comment on your behalf to protect you from prison sad to know a caregiver was just doing her job probably making minimum wage working around the clock with ratios that are not realistic. Prayers for the innocent caregiver and her family what a shameful outcome .

Office experience:…read more The front desk operator will hang up on you if she does not want to do a task that is not to her liking...

Both our parents were residents of the transitional care/rehab unit at various times over a few…read moreyear period (2021,2024)If you are considering care here please be cautious. We moved both our parents out of the facility due to our concerns for their safety and wellbeing. We raised concerns multiple times with several levels of leadership and did not see any significant change in care. We were assured that improvement was/is occurring but we did not see the fruit of these apparent efforts. We have concern for others seeking care. Be aware that a care facility can meet state assessment benchmarks but still provide substandard care on a day to day basis. We found this to be true here. The other negative reviews we read totally line up with our experience. Our loved ones deserve better.

I was there on the 3rd floor for 17 days in March-April 2026. I came from a two week stay at…read moreMethodist Hospital. Here's my honest review: PT & OT were absolutely A+. It was practical and prepared me to be successfully discharged to my home. I required skilled nursing. I had a catheter that had to be regularly drained and also two nephrostomy tube bags. My room was way to warm when I arrived but maintenance opened the window by 4" and we brought a fan from home. That solved that minor issue. The food was good. I would give it a B. Nursing was A+ Sometimes they were short staffed on the nurses aids side of things. I would rate that as a B- Hope this helps. If I had to be in a TCU again, I would consider this one. The picture is of Chase in PT. A most excellent gentleman

This NOT where you want your loved ones to rehab or stay for even a day. While many of the staff…read moreare hard working and care about patients, my father would describe it as Motel Hell. The focus here seems to be on profits first - patients /residents are the means to that end. Please visit before you allow your relatives to stay here. The vibe is depressing, 1970s Motel 6 (that is actually an insult to motel 6). The staffing meets the bare requirements. When we checked in - they didn't know what time we were arriving so the room wasn't ready. We "relaxed" in the bare common room for about a 1/2 hour. When we were shown to the room (prison cell?), I noticed that the bed sheet was wet and lifted it off the mattress to discover the mattress was soaking. I'm hoping it was some sort of cleaning fluid - and insisted it be changed (why would staff or management allow this!? We should have moved to another faculty at this point. Next I noticed the bed was at an angle - there were not extra beds (full house) and they need to get an engineer to fix it. After many days of continued malfunction I insisted on a new bed. The food - disgusting - how can I put this - you'd be better off at the old Jolly Troll steam tables in Golden valley - it tasted horrible - dad described it using a military term (SOS - Sh*t on a Shingle). Requested "alternative menu" sandwiches were never delivered on time or correctly... this place is a great way to lose weight... starving yourself to death. Push the nurse / aid "help" button - and WAIT. It could be 5 minutes, it might be 1/2 hour... but you are going to wait a long time in most instances. Heating: One setting for the entire floor - sort of a low "bake" or "steam" setting during the cold winter months. Too hot for you? Try opening the escape proof windows to regulate heat. Need sheets changed or a shower - you better ask or insist because they will forget otherwise. Staffing: I'm sure they meet the legal minimums, however, some things were not right. We asked about his weight and they ran off a list of daily weights centered around 148 lbs for every entry , then we asked Dad during a care conference call if he had been weighed that day as they insisted. He said "No". They brought a scale in the room and he suddenly dropped to 142... just dropped 6 pounds in a day - hmmm, is someone fudging entries? Finally, my dad couldn't take it any longer and we checked him out early after the staff couldn't or wouldn't find him an alternative location we suggested. The Assisted Living facility he moved to didn't received the Med List or Drs. Orders so I had to have them email them to me to forward. DO NOT COME HERE UNESSS IT IS YOUR ONLY OPTION... AND THEN THINK AGAIN! PS: One evening I walking the floor and noticed a patient bent over his bed on his stomach (head down towards the floor)... I thought maybe he's looking for his fallen glasses - then I heard him call for help. I motioned the nurse to assist.. what if I wasn't there or he couldn't call out... ? No in-room cameras or motion detection alarms went off... PSS: Try to avoid the birds resting in the canopy over the entryway sh*tting on you as you enter the building... I can't believe they would allow this to continue.

This community is beautiful and clean. Much more impressive than many others at this price point…read more The people at the front desk are always more than helpful and go above and beyond with the residents and visitors.

Do not send any loved one here. The staff is rude, they don't care about your family members, they…read moredon't know basic care needed. The staff were very rough with my dad, rude to him and to us. Never answer phone. Stay away at all cost

From the owner: Colonial Acres is now Covenant Living of Golden Valley Care & Rehabilitation Service! Friendship…read more Purpose. and Security, For more than a century, these values have defined the Covenant experience. In keeping with that mission, we continue to offer state of the art supportive services to our residents.

can't wait to take my son out of this place. They welcome you with open arms and then once they get…read moreyou in there, they change all the rules everything that we signed up for they took away from him half the staff shows up late half the staff doesn't show up they took away my son's private help and I would give that a thumbs down and removing him ASAP. also, my granddaughter got bit by a bat inside the home yes Evergreen a bat

Reviews Evergreen Homes…read more Google review summary 5 4 3 2 1 4.0 (4) Reviews Sort by Most relevant Newest Highest Lowest SKP 2 reviews No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ... More Patty Bradley 4 reviews 2 weeks ago New well, isn't it beautiful on the outside, but on the inside it's another story. My son went to this home and they promised him the moon, and then just a few weeks into it ,They pretty much took away everything they promised. I wouldn't ... More Luke Jenkins Local Guide·64 reviews·11 photos 7 months ago Beautiful Homes! MATT BROWER 10 reviews 11 months ago Sarah Hallmark-Brower 6 reviews·12 photos 11 months ago This is hands down, one of the best care homes in the Twin Cities. Eunie, the owner, is one of the most respected nurses in the Twin Cities and she goes above and beyond for her clients like no other. Also, she owns the homes with a Dr who can round right in the home. There is almost nothing that Eunie cannot do. 3 Reviews Evergreen Homes Google review summary 5 4 3 2 1 4.0 (4) Reviews Sort by Most relevant Newest Highest Lowest SKP 2 reviews No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ... More Patty Bradley 4 reviews 2 weeks ago New well, isn't it beautiful on the outside, but on the inside it's another story. My son went to this home and they promised him the moon, and then just a few weeks into it ,They pretty much took away everything they promised. I wouldn't ... More Sarah Hallmark-Brower 6 reviews·12 photos 11 months ago This is hands down, one of the best care homes in the Twin Cities. Eunie, the owner, is one of the most respected nurses in the Twin Cities and she goes above and beyond for her clients like no other. Also, she owns the homes with a Dr who can round right in the home. There is almost nothing that Eunie cannot do. 3 Luke Jenkins Local Guide·64 reviews·11 photos 7 months ago Beautiful Homes! SKP 2 reviews 2 minutes ago New No way! Never! Don't do it. Never put your loved one here ! My story could make a Netflix movie. Unless they get new ownership and a new President, don't do it. They lie and tear families apart. The most horrific experience I have ever had! They should be shut down for the horrible, terrible things they did and the lies they made up. Thank God everyone realized and saw what they were doing and my mom is safe and out of there and I see her every single day. They purposely kept me from my mom. They are cruel, heartless, and I wonder how they sleep at night. There are a few nice staff, but most are 2-faced and lie. My mom is no longer being held hostage in their homes. I could give you graphic details and pictures but it's not worth it. They are not worth my time. Thank God everyone saw through the lies and got my mom out safely. Their doctor is worthless and doesn't have a clue how to do his job. Seriously, keep your loved one far away from this company. In the house my mom was in one resident died, then another one died shortly after, then my mom rushed to the ER. I started to fear something fishy was going on. The RN has zero personality and gives you zero confidence in her abilities. I could go on and on but I have said enough. Beware: If you report them to MDH or MAARC, the President will keep you from your family member. I am thankful for Ulissa, Ace, Ann, and Brooklyn. I certainly hope the 4 of you move on to a more reputable company and realize the terrible company you work for. It's a cult-like facility and actually scary. It's an absolute shit show. So glad my mom escaped their cult-like prison safely. They actually told me that Red Robin would be her home permanently. Then they pulled a stunt saying it would be shut down and moved her to the more expensive house to steal her money. The other house never shut down and the other 2 residents my mom lived with still live there. They wanted my mom's money. Thank you to the Guardian and the Ombudsman. You saw their true colors. My mom is free and safe and I get to love on her non-stop. The staff at her new facility are amazing and so understanding and loving. Night and Day Difference! Stay away please!

As a staff member here I highly enjoy the environment and the giving the services to the residents…read moreto make them feel welcome and at home. The staff that work here are clean, genuine and have great personalities. The residents are usually active and busy with activities and in the summer time everyone is lively. If you decide your parents need a nursing home. I highly recommend Augustana Care in minneapolis

From the owner: The principles that guide our work:…read more To value older generations' talents and experience To provide the care residents need, when and where they need it To connect residents to the people and things that mean the most to them To support residents and families with spiritual care that speaks to who they are

I appreciate all the hard work that everyone at Home Instead provided to make Del as comfortable as…read morepossible. I know that there were some times that were more challenging and thanks for being there for us. I sure miss the nice ladies that would come and help. Del was so sick for a long time and now he is in a better place where he can breathe and walk. Thanks to all of you, Sincerely Connie

I have worked for Home Instead Senior Care Minneapolis and Western Suburbs for 7 years and the…read moreexperience has been wonderful! Over these 7 years I have enjoyed a variety of seniors that have enriched my life as well as I have enriched their lives. The office staff of Home Instead Senior Care Minneapolis and Western Suburbs is very receptive to the employees and families needs and matches the skill level of the CAREGiver with the loved one. The families that I work with are very happy with the service we provide and how I have cared for their mother and/or father. The care that I take with their parent(s) allows them to be the daughter or son to their parents and they do not have to worry about the care giving aspect. I have seen a relief from them after I have come into their lives; it is like a weight has been lifted from their lives. Many of the family members have said to me that I am an angel sent to them and they are very appreciative of all I do for their mother and/or father. As an employee of Home Instead Senior Care Minneapolis and Western Suburb, I feel valued and respected for what I provide to the families who request our service. The Home Instead Senior Care Minneapolis and Western Suburb offers a variety of classes for the CAREGivers, which ensures we are trained before we are sent to the home or facility of the person's loved one. There is a trained nurse on staff and when a need arises we can contact her and get immediate medical help. This gives the family a sense of security that when they accept me into their lives as the CAREGiver, they know that there is a solid staff of professionals involved with the care of their loved one(s). The families and seniors are assured that I will treat their loved one/them with the same loving care I would treat my grandmother, my mother or how I would want to be treated.