I have had both great and terrible experiences with both clinicians and office support staff. I am…read morehappy with my current PCP at Clinical Associates. However, I felt traumatized by my treatment by a previous PCP there, her medical assistant and the office staff. All seemed careless, marginally competent at best and indifferent to whether I lived or died if it required any time, attention or effort on their part. It did not appear to be anything personal. The whole experience felt totally impersonal. This was the Woodholme office, which seems horribly poorly managed with zero quality control standards. No one ever answers the phone. You have to leave a message. Maybe they call you back within 24 hours, maybe they don't. I don't think I ever got any response to any messages sent through the patient portal to my previous PCP. I once had a telehealth appointment scheduled with her, used the link the office sent me and waited about 45 minutes without her showing up. Tried calling the office. No one answered, as usual. No one responded to my voicemail. She finally called me several hours later and claimed the staff had some problem processing my insurance. God forbid they treat me without making sure the insurance claim went through. Nevermind that my insurance hadn't changed since my previous visit and no one else has ever mentioned having this problem. I was very confused, frustrated and disappointed by the process and the lack of respect it displayed for me as a patient, especially since no one called to let me know what was going on or to check whether I could be available later. I got a perfunctory apology and the sense that my PCP did not think this was any big deal. Just one bad experience among several over a couple of years before I fired her. Should have done it sooner. Until recently, I also had a specialist at the Woodholme office, but she left the practice and wasn't allowed to tell her patients where she was going. She referred me to a colleague, which would have been fine EXCEPT when I tried in March to make a follow-up appointment, no one was available until November! Unacceptable when I'm trying to manage a serious medical condition, had just recently been put on a new medication, and had some concerns I felt needed monitoring. Fortunately, I was able to get an appointment with a few weeks with a specialist at a different practice. I used to have a fantastic PCP and eye doctor with Clinical Associates, but both retired several years ago. Since then, things seem to have gone extremely downhill. I am giving them two stars only because I like my current PCP so much. She is in the Reisterstown office, where a real person answers the phone most of the time, voicemail messages are returned the same day and my messages through the patient portal are promptly addressed. Based on my experience, I would give the Reisterstown office four stars (have had some isolated issues with one very unprofessional staff person there or else it would be five stars) and the Woodholme office zero stars.

Dr. Loeb is wonderful. She's a great listener, and I can't stress enough how important that is in a…read morepractitioner. She's empathetic, encouraging and has a killer sense of humor. Not to mention how great her care is!

Excellent cardiologist who replaced my retired doctor. Dr. Gulati is very thorough and pleasant. He…read moreis very engaging and on top of my care. The office staff is also very nice and helpful. Highly recommended.

This clinic within the GBMC sphere does a great job. They work with you to get you in when you need…read moreto be seen and their staff is very knowledgable. My only complaint is the frequency of provider turn over, but that's not something that they can control.

Everyone at GBMC at Hunt Valley goes out of their way to help you with whatever you are there. I am…read moretalking about all the staff from the front desk to the people who take you back to see the Dr. Thank you everyone!!!

I would rate this practice Zero stars if I could. Take your money elsewhere. I spent the afternoon…read morecalling different "recommended" practices. I spoke with a women over the phone, told her what I was interested in, couples therapy. I was nervous to inquire because it can be difficult admitting your family needs therapy. The woman on the phone was extremely helpful and she said she would send me an email but never did. This same afternoon I receive a notification from Facebook stating "GINA ROBINSON" is requesting to message you" I open the message and it states "Do not contact us anymore" I was taken back not realizing who it was. I looked at her profile, scrolled down some and gee I find out it's the OWNER of this practice. WOW imagine my surprise and hurt. She took my information, looked me up on facebook, prejudged me based on whatever information she found on my profile and then messaged me this rude message. She did more harm to me and my mental health just from a simple inquiry, I can't imagine how bad her actual clinical work is. Her excuse was "people contact us with ill intent" WHAT??! Taking my hard earned money elsewhere.

Milestones has been very beneficial for my family. Our therapist is patient and kind. They have…read moreconvenient office hours and offer virtual meetings. They also accept a wide variety of insurances. I have so much confidence in them that I've referred friends.

I just finished a two month treatment plan and everything from scheduling to being welcomed at the…read morefront was always easy and pleasant. The tech that used the machines knew what she was doing and was friendly. The doctor was kind, friendly and explained everything she was doing. My experience was amazing. I would highly recommend and come back for treatments if needed.

great in all aspects. plan to use regularly and for maintenance, general health. Both Drs are…read moregreat. Used parkville location.

Their compassion and true caring and attention to detail. Currently I'm a patent of Dr Kershner and…read moreI'm looking for a GP.

This practice is unorganized, uncaring, and dirty. They have gotten worse over the years. Do not…read morewaste your time or money in this group. Compassion is key in the medical profession and these folks are overworked and a machine. Stay away.