Magnificent instructors !! The main reason to go to this gym…read moreGreat Zumba and fitness instructors Maria ,Toni, Cruz, Jeannine, teach Zumba like its a party so fun, Great toning and yoga class taught by Judith

I've been a member of LA Fitness for a while, but my recent experience at the Brick location left…read moreme seriously disappointed--specifically because of how the manager, Rodney, handled a simple situation. I accidentally dropped my car keys (which also have my house keys) inside one of the StairMaster machines. I went to the front desk for help. Unfortunately, I wasn't able to get the front desk employee's name, but I'm pretty sure he's new since I've been a member for a long time and I haven't seen him before. Still, he genuinely tried to help and admitted he wasn't familiar with how to open the machine. He then escalated the issue to the manager. The moment Rodney spoke to me; his tone immediately made it seem like the whole situation was my fault. Without even coming out to look at the machine or assess anything, he confidently told me I'd have to wait a week until their technician was available. No attempt to understand the situation, no empathy, no effort--just "come back in a week." At that point, I realized I wasn't going to get any real help, so I started searching up ways to disassemble the machine myself. Then, out of nowhere, Rodney suddenly walked over and switched to this overly polite tone--as if he had just realized how unprofessional he sounded earlier. It felt insincere and honestly frustrating. The lack of professionalism, empathy, and basic problem-solving from the manager was shocking. The front desk staffer was more helpful than the person who's supposed to be leading the location. LA Fitness, please train your managers better. Customers shouldn't be treated like an inconvenience--especially when they need help with something that happened inside your facility.

New owner walks around picks fights whenever he's there. Aggressively yelled at me in front of the…read morewhole gym because I didn't clean up a mess that was already there when I started using the squat rack. I've been coming here for years and always put what I USE back. Not cleaning someone else's mess. I tried to calmly correct him that I didn't leave any mess and he wouldn't even let me talk and even called me a liar. Great way to drive away loyal customers. Never coming back to this place.

Great old school gym with all the modern touches to appeal to a broad swath of fitness seekers…read more Great atmosphere Owners are 5 star individuals . They have created a great gym for all.

Love this place! I was never a group or class workout persone before - I enjoyed my solo workouts…read morein the gym. But this is better than I could have expected: inspiring coaches, awesome front desk staff, a friendly community, banging music, and varied and exciting workouts. The coaches especially did it for me, as they were all approachable, helpful, and willing to give you advise outside of class. They each bring their own quirky personality to class and make it that much more exciting to come to class each day.

OTF Brick offers a GREAT workout with the best coaches and front desk staff. 5 stars all the way…read morearound.

Kickass workouts! Denise is so nice and personable. Explained everything about the diet program…read morein detail with us. All of the class instructors are fun and provide a great workout. Very motivating and thorough when coaching you through exercises. I'm so glad I joined the max!!

Nice little facility. Personalized attention, friendly and knowledgeable trainers and an owner that…read moreis hands on. You will enjoy it very much.

My serenity :) thank god . Support small business . Support local ... no matter what they have your…read moreback . Great place to live your life unhinged .

This gym has literally the worst customer service you can possibly imagine. Worse than any chain…read moregym. Worse than American Airlines. Worse than Comcast. Seriously. Absolutely atrocious, to the point of absurdity. Don't waste your money or your time. Go *anywhere else* - it'll be a better experience, guaranteed.

Very bad experience! Joined through third party and they won't stop the payments! $79.95 per…read moremonth...ouch!

Lied to us about a 16 week Fit Smart challenge which was a scam to get us to sign up for a year…read morecontract instead. If you sign a contract with this gym you will be sorry because they are liars, scammers and thieves. Forcing you to pay for a membership you never signed up for. Don't say we didn't warn you Find an honest gym

80 degree Saturday and there were some really dedicated muscle bros in the dark gym... even had…read moresome kids hogging the mirror posing,weights all over the floor. Dude, it isn't your house... there's others trying to use the equipment...

This particular Planet Fitness is too small for the number of members. It is getting harder to get…read morea treadmill all the time. I will be cancelling my membership and looking for a gym with more accommodations.

Nothing like going to the gym to work out and can't hear your music through your headset because…read moreyou have teenagers about 100 feet away-they scream and curse ... and staff or three are behind a desk and they're not doing anything. I really think children should not be here unless our company by parents. This is ridiculous. Very poor management

As both black card members, my fiancé and I drove out here to use their tanning booths, Saturday,…read moreMay 24 at 2:45pm. We have been here before without a problem. We primarily go to Planet Fitness on Rt 88, Brick. We scanned upon entry and went to check in for tanning. My picture comes up on the screen but I was told I need ID. I didn't bring it. My fiancé drove. Last thing I want is to bring my wallet and ID into a gym and have it stolen. The older blond woman, skinny with glasses had no compassion. My picture was on the screen! But she sent me away. I am insulted! Rude! The woman that is often there during the week and the man there as well, are always so sweet. Beware members! You can pay for the upgraded membership but can be treated like you stole you your own identity. My picture was on the screen. You need more proof than my membership scan card with my picture??? Although my fiancé had his Drivers license in his truck, he was not going to get it with her turning me away. Ridiculous! I will stick with Rt 88.

Formerly Anytime Fitness with same owner and management. Friendly and extremely clean with all the…read moreequipment you need for any type workout. Highly recommended for daily passes as well.