Warning about Sonnenberg below: (to begin with, their website seems to be unsafe. Every time we…read moretried to use the website, our ainti-virus warned that the page was unsafe and was using phishing to collect information like credit card info.) They delivered a $400+ order to my home that was the incorrect size, seemed to be infested with fleas, AND ran over and destroyed a custom metal yard sign. We ordered small trap rock and they delivered rocks that were much larger. We weren't thrilled about it since it didn't match our previous order, but we didn't raise an issue about it. Within a few days, we noticed a significant amount of fleas when moving the rock around and working in the rocks. The issue only resolved once spraying the entire new landscaping areas with pesticides. (Never, ever, had this issue until this delivery.) In addition, when Sonnenberg pulled out of our oversized, FIFTEEN FOOT WIDE driveway (that nobody else has ever had a problem with) the driver pulled the back wheels off the driveway, hitting our custom made, metal yard sign we bought for $70 a couple years ago. (The closest replacement we found online is a junker from amazon because the sign was custom - not bought online like the one out there now.) When I contacted the "manager" Greg, I sent not 1, but 2 videos showing them hitting the sign. Greg had over a month and never responded. I sent a follow up email, no response. I called and asked for a different manager and was told the "general manager" Caroline would call, yet she never did. It's been months now. I called one more time today and talked to the special gem, Caroline. She was unprofessional, hateful, accusatory, and she denied any and all wrong doings. In fact, she went as far as to hang up the phone numerous times during very brief, accusatory phone calls. Then she would call back and start up again. She claimed she and Greg couldn't see a single thing in the videos. Then she went on to interrogate me about what the sign was made of and how big it was, as if it were made of straw or something. She tried to deny it over and over.  Only after numerous hangups, repeated denials, continued hateful remarks and comments, did I ask her why she was being so unprofessional and she remarked "you're being aggressive." After waiting for months, and being verbally abused by this hateful lady over and over, after a really piss poor experience, I was somehow "aggressive" for asking her why she was rude and expecting them to replace damaged property. Sorry, but when you're a really hateful person like Caroline, I guess you don't expect people to call you out about your behavior. Then when they do, you project it back to the customer. Great service! When Caroline called back after hanging up again, I let her go to voicemail so she'd be recorded. Imagine this - she suddenly found manners she'd been missing all day and left a polite message! If you don't compensate for the sign by the end of the week, I will send a chargeback for a full refund with the bank because this is horrible service, and after all of the errors on your part, the least you can do is apologize and replace the sign. Leaving this review anywhere I can since you all have a bad habit of removing unfavorable reviews.

never got a response to message sent needed 5 tons of top soil delivered the message was even read…read moredone lost a customer

Since buying a house outside of town that needed a total remodel I have depended on these guys a…read morelot. They always have exactly what I need and usually able to deliver the same day. Super professional and helpful staff. Good price points. I will pick this local place over the big Lowe's and Home Depot's every day of the week. Highly recommended.

Great contractor - very creative and meticulous. Does everything from luxury custom work, custom…read moreconcrete countertops, kitchen remodeling, bathroom remodels and a bunch of other stuff. Can do very high end work and they're very reliable.

This is my second home improvement project that McCollough's has done and I am very happy with…read moretheir service and installation teams. Their showroom is beautiful with many choices for flooring and countertops. Terri and Jennifer are so helpful and patient with the many questions that crop up during projects. The installation team is so nice, they returned after leaving during the project to move the refrigerator for me because they knew I was painting. Last year I had them tile my bathroom and this time they are redoing my flooring with vinyl and facilitating the granite countertops project. The installation is going very professionally and looks top notch. I highly recommend this business for your flooring and countertop needs!

Russ & Tracy run a World-Class Flooring & Carpet Cleaning Operation in St Clair County, IL since…read more1991! ... Recently, they opened up a Wholesale Carpet & Tile wing to their store front for all those "DIYs" and commercial contractors in the StL Metroeast. Their sales staff were extremely helpful and patient with me when I was trying to explain what my wife wants to do to upgrade our kitchen over the upcoming holiday season. They educated me on WATERPROOF FLOORING and presented the latest back splash designs to match pictures of my wife's present 1950's Retro Kitchen Theme. I witnessed their Team abiding by Russ' Motto: "Together we will find a solution that best fits your unique needs, style and budget."  Thank you!

We recently had our home painted, and we couldn't be happier with the results. Dave and Shawn were…read moreprofessional, punctual, and paid great attention to detail from start to finish. They took the time to properly prep the surfaces, which really shows in the smooth, high-quality finish.

Dave and Shawn were able to come in short notice after I fired a previous painter and…read morefinish/correct work left undone in a timely manner.

Just Clean Windows does terrific work. All our windows are cleaned thoroughly and professionally…read moreboth inside and out even the ones that are hard to reach from the outside. John and his crew are friendly and accommodating. We have called on their services just before Thanksgiving for a number of years, and the great work that JCW does kicks off our own efforts in getting ready for the holidays. We couldn't imagine a better window cleaning service at a more reasonable price.

Great job was done on our house today! Connecting and scheduling service was easy and very…read moreaccommodating! Service was friendly and very professionally done. Great price and quality service provided!

This post was created by my mother. I experienced her frustration because she ordered these blinds…read morefor her room at our combined home. Sharing my nightmare experience with BLIND QUEST! Ordered one window blind the first week of September, was told 8 to 10 weeks. Called after 8 weeks, left a message. No return call. Called 5 days later and was told in not such a nice way not to call that they would advise me when product shipped. Called in November and was told product was coming by freight and no date of delivery was known. In mid December I saw a facebook ad and it had a CONTACT US OPTION. Sent an email and did receive a response. Said my blinds would be in December 22 and was able to set an install date. That date and time arrived and pasted. I called, left a message. The installer called and said my blinds were not in. I had not received a call to cancel my appointment. Called that Friday and was told it would be another week. Just got my blinds Friday Would never use or recommend this company. Horrible customer service! ALWAYS USE BUDGET BLINDS. MY DAUGHTER ORDERED BLINDS IN MID DECEMBER AND THEY HAVE BEEN INSTALLED !

The staff on the phone were friendly and helpful. Had different windows and repairs plus installing…read morethree times. The installers/repair were absolutely on time each day! Affordable, and so pleased with the needed repairs, I broke things, and reinstalling. Best company!

DO NOT BUY TOP SOIL FROM THEM. It is very poor quality. It is clay soil and compost. It is large…read moreclumps of CLAY dirt. I called to talk to them about it and they were very rude. I bought 6 tons of clay soil that I could not use in my raised beds. They offered No refund no options. I will not use them again.

These people are awesome, we have used them on several projects and they are knowledgeable,…read morehelpful, and more importantly do what they say when they say they will.