My father-in-law spent time here, and overall our experience was positive. The facility was…read moregenerally clean, and the staff were kind and caring. While some of the rooms and common areas could benefit from updates and fresh paint, the environment was comfortable and well maintained. One consistent complaint from my father-in-law was the food, which he did not particularly enjoy. That said, the staff always treated him and our family with kindness and respect. Unfortunately, my father-in-law passed away while in their care, but he was a very sick man with significant health issues. During this difficult time, the staff showed compassion and were very supportive of our family, which we greatly appreciated. One thing that truly stood out was their pet visitation policy. After providing proof of vaccination, we were able to bring our dog to visit him. Those visits brought him a tremendous amount of joy and comfort, and it meant a lot to our family to be able to share that time with him. While there is room for improvement with the facility updates and food quality, the caring staff and compassionate treatment of residents and families made a difficult situation a little easier.

Cna's being negligent, playing candy crush or eating. Grandmothers call light was used multiple…read moretimes to no avail.

Let me say this; all physical therapy is NOT the same, and David & Mark, and the rest of the team…read moreat Rehad Charleston are the BEST! My wife has been coming here for maybe a month and she has made gains following a complicated shoulder repair in that short time which greatly exceed the previous 3 months of therapy at a major hospital. These guys are skilled, intuitive and have the experience needed to provide the best outcomes. If you need physical therapy, regardless of the condition, this is the place to be. I understand they take all major health plans, including Medicare, but if you are a self-pay client, I suspect they have a reasonable payment schedule.

I wish I could give this zero stars. This is the worst place to take your loved one. They staff…read moresteals from the people who live in the home. Expensive gifts that my family has given my grandmother have been stolen by them and my grandmother has Alzheimer's and can't identify the worker. They are horrible and hurt my family.

As a traveling Certified Dietary Manager, I can say in all honesty I have never seen a more…read moreresident/patient focused team. There is no us and them there is only we and it shows in the care that then residents and patients received.

The Shem Creek Memory Care program is very poor. They use Agency nurses constantly and they're not…read moretrained to care for demented patients. They say they use a Program that groups residents...never happens. Those that talk are sat with those that don't communicate. They use cloth seats on chairs that are soiled with Who knows what.... The caregivers put everyone in fronof TV ALL day if possible and sit and talk...who knows who checks on those in their rooms. The nurse, Natalie, is very good. But she's one person. They rarely will answer phone. Place smells like urine...rooms seem never clean and smell. Don't wash soiled dirty and wet clothes daily. They leave dirty depends in trash all the time rather than bag and remove. Don't make sure your LO was their hands...come on isn't that basic hygiene. The cushion I posted had urine all over it and the "caregiver" covered with fresh pad to "hide" it. I found when I got there. And the Director of facility , he seems to not really care if there's a problem. They have a huge trash can at entrance which is gross...he basically said too bad. SouthBay thrives on Independent Living...the Memory care is just to get you to the Independent Living part. Families have to help,provide activities...how ridiculous With what you pay. They don't provide what they preach. Don't place your LO here. Gave it a 2 because we have little options in Mount Pleasant...but I found a great one thank the Lord!

From the owner: Shem Creek Health Center, located on the twenty-four-acre campus of South Bay at Mt. Pleasant,…read moreoffers a full range of health care services to meet the needs of the individual. Offering in-patient and out-patient rehabilitation, assisted living, memory care, and skilled nursing care, the staff of Shem Creek provides services for not only the residents of South Bay but also the surrounding Mount Pleasant area. Shem Creek Health Center, in affiliation with MUSC Health, will accelerate your return to your previous quality of life...or provide the quality of supportive care that you deserve.

Poor follow up and lack of communication. Some of the nurses…read morewhere I got my injections were extremely rude!!

I've been working with Southeastern Spine Institute through multiple spinal surgeries& many…read moreprocedures. They are the most caring, capable, & comprehensive pain management group I have found through my 2.5-year journey. I highly recommend them to anyone looking for a straightforward Dr. with a comprehensive & studied treatment plan.Unfortunately, this group was bought out by NOVANT HEALTH last year. The staff is still fantastic, but NOVANT is a disgrace to medicine & these wonderful professionals. The phone system doesn't work at all(calls don't go through & messages never received or 3 weeks later)& the PATIENT PORTAL messages go into a pool of 10-20 people before they are sent to your provider, if at all. Many, many patients are having these issues with NOVANT & when you are dealing with Neurospinal issues, messages must be received & returned in a timely manner. I highly recommend anyone else who has had the same issues come forward. NOVANT needs to know that they are RUINING good Drs ' & RNs reputations.

I was a patient at Waypoint in Jan. 2018 for 35 days, and, fast-forward, I became the Alumni…read moreCoordinator and was employed from Dec. 2020 until June of this year. Cannot say enough about the quality of the staff and how much the program helped me. And it was a blessing to later work for them. Several counselors of the core team are still there from my time in rehab. Other faces have changed, but the tenets and foundation of the recovery platform is the same. Waypoint transforms lives. If you have a friend or loved one that needs help with substance abuse, I recommend them highly! Beautiful setting, phenomenal people.

I went to Waypoint in October of 2023. After years of trying to get sober on my own I finally…read moresurrendered and went to get help. It was the best decision of my life. The staff at Waypoint was amazing. My counselor Catalina changed my life. She treated me like no counselor ever has and related to me on a level that I will never forget. She still calls me and my family to check in and she is always there if I need her. Waypoint saved my life. And nurse Matt is the man! If you truly want change in your life, the staff at Waypoint will give you the tools you need to make that change!

Elissa is amazing, very experienced with addiction and the front desk is always friendly! I would…read moredefinitely recommend this place.