The ArToy is an absolute gem…read more The owner is the sweetest person - super helpful and so happy to be there. There are so many blind boxes, gashapon, and figurines! They also have a few small claw machines. Overall a great variety of items to choose from. Prices are very fair for both tokens and merchandise; they're definitely comparable to or slightly cheaper than bigger stores. They also have a trade section for blind buys and a fun game to try for more prizes if you turn in your empty capsules! Plenty of parking in their shared public lot. Very chill ambiance - not too overstimulating but definitely a fun vibe to shop around in. I adore how the owner has decked out the store. My family and I had the best time here. 1000/10 recommend!

Great store with a big selection. Love the vending options and sticker assortment…read more Very friendly people. Great store!

This place has educational tools for many kids and an example was this Thinking Skills: Using Logic…read morebook for young kids. This is great for parents to increase their kid's cognitive function. There's even the shoe laces tie that is compatible with lots of kid's shoes.

We've shopped here many times because we genuinely want to support a local toy store. With so few…read moreindependent toy stores left, we've always been willing to pay the higher prices instead of buying everything from a big box retailer. Unfortunately, our most recent experience was really disappointing. We purchased several items, including three gifts for the same child, and simply asked if they could be gift wrapped together. Instead of just wrapping the gifts or politely explaining the policy, the employee repeatedly insisted that they charge for gift wrapping on items under $10, even though the three gifts we wanted wrapped together totaled well over $50. In total, we spent close to $200 during our visit. The interaction quickly became argumentative and unnecessarily uncomfortable. The owner was present and ultimately wrapped the gifts herself, but rather than helping de-escalate the situation, she allowed the interaction to continue in an unprofessional manner. To make matters worse, when we got home, we realized we'd been charged twice for one of our purchases. I called to have the extra charge reversed, and while they corrected the mistake, I also shared how disappointed I was with our experience in the store. Instead of receiving a sincere apology, I was met with what felt like a dismissive, backhanded response. Mistakes happen, but it's how they're handled that leaves a lasting impression. We genuinely want to continue supporting local businesses like this one, even if it means paying more than shopping at a big-box store. Unfortunately, after this experience, it's hard to justify returning. I hope this feedback encourages the owners to prioritize customer service, because that's ultimately what keeps loyal customers coming back. *also to add at the end of all of this I realized I had forgotten to get a birthday card so I wanted to grab one after checking out with all of our items and they wouldn't accept card or Apple Pay for a $6 birthday card. I needed to purchase something else to make it a $10 purchase or cash only (who carries or accepts cash anymore?) Like in what world!? Of course they wouldn't make an exception. The icing on the cake of a bad experience! This response is back to the owner- Thank you for taking the time to respond. I understand that small businesses need policies, and my review was never about expecting special treatment or criticizing those policies. My disappointment was with how the situation was handled. At no point was it explained that the $10 minimum applied to each individual item rather than the gifts being wrapped together. That had never been our understanding from previous visits, so the interaction was confusing and quickly became argumentative instead of simply being explained. One of the reasons we've continued to shop at your store, despite paying more than we would elsewhere, is the convenience and service, including gift wrapping. When purchasing multiple gifts for the same child, wrapping only some of them defeats much of that convenience. While you mention they were wrapped as a courtesy, that only happened after an uncomfortable exchange, which is the part that left a lasting impression. I appreciate your apology for the duplicate charge, but when I called, I was hoping for acknowledgment of the overall experience, not just the billing error. My review wasn't about policies, it was about customer service. We genuinely wanted to continue supporting your store, which is why this experience was so disappointing.

These guys are the best. Experts at what they do. Willing to teach my son the ins and outs of basic…read morerepairs. Always help with a returns process. We drive 25 minutes to see them when in need! Best around by far.

Walked around the shop for about 10 minutes No greeting or acknowledgement…read more 70% RC mostly cars, a few aircraft Some plastic models, 10% off Gundam kits Large sections of empty shelves, looks like at one time the had a lot of model rockets but now very sparse section. Non existent model railroad section 2 LGB switches A couple of HO track sections, no locomotives or rolling stock. Some slot cars, does not live up to the name.

This is my new favorite place for collectibles in Southern California, primarily sells action…read morefigures like Marvel legends, mythic legions, Mezco Toyz, SHF & Mafex! This place is great for your average collector, someone interested in collecting or a gift for child/young adult. This place has the best customer service I've ever seen a collectible store like this have. This place only sells items brand new in the package and I highly recommend checking this place out anytime you are in the orange county area. It's right next to the Honda center, angel stadium and Disneyland. So there's always a reason to go there!

Genuinely perfection, the employees including mike and another guy are super friendly and…read morewelcoming. They have almost every figure brand ranging from imports to marvel legends and you are sure to find something good here. I'd also like to talk about the prices, always retail and never priced up like other figure stores. All in all this is the best store for any collector to go to, super friendly environment and great selection haven't gone in months but i can't wait to go again. (Id also like to add that the majority of my collection is from here and i'm super thankful for that)

Amazing customer service! We came in looking for a super specific piece and the employee helped us…read morefish through the bulk bin until we found it. Made my son's day! We will be back!

Immediately after walking in to see a nice assortment of Lego products, I was greeted by the owner…read moreand his employees. They have new, used and even pre-built Lego sets for decent prices. I was pleasantly surprised to see so many bricks and miniatures available to look through. They also have a group Lego party area for the kids. If you love Lego definitely stop by to check it out for yourself. They also take trade in products.

super friendly service, dayveon was very helpful with any questions i had and let me know where…read moreeverything was, really nice employees here :)

Super cool place WIDE variety of funk pops and has a good deal on them for example I love the 3 for…read more39 deal!

Best place to come and check out new hot wheels and also get ur detailing needs must come check out…read moreask for Aracely she is amazing especially for us girlies!!

Researched the cars I was trying to sell, packed them up, drove 39 minutes to the store after…read morecalling an employee to ensure they buy collections. They took photos of my collection and texted the boss. Waited for a response and when I gave them my price based on the average sales of the last 3 sold on eBay and they didn't like the price or try to negotiate. Just overall waste of time. No counteroffer or anything.

Cute stuff but I'm annoyed that they lie and say they sell "real" labubus . Learned my lesson only…read morebuy them from popmart like I have before . These are more and are fake . That's why they don't take returns . I just hate that they sale fakes for $60 and sell them as the real deal . They were friendly but liars .

I decided to walk around the mall and came into this store. I was able to purchase some items for…read moremy niece. This place has something for everyone. They have a wide variety of items. Would definitely come back again. The people are helpful.

When I entered Big Top Toys in Disney's California Adventure Park, I felt like I was immediately…read moretransported into a circus tent. The bright colors, whimsical details had a nostalgic feeling that is reminiscent of the traditional carnivals of years past. This is one of those spaces that makes me want to slow my pace and take time to look around, as I see each area has been carefully designed to be visually thematic and full of personality. Big Top Toys is definitely focused on just having fun. The store is full of plush toys, board games and bright colorful Disney items. I also always notice how much the plush toys are highlighted, everything from old time favorite Disney characters to new ones, all displayed in such a way to make you feel like you could shop for at least an hour in the store! One of the reasons I love shopping here is because of its proximity to the front of the park on Buena Vista Street. I usually end up stopping here when I first get into the park in the morning or as I am leaving the park. This shop has all the souvenirs you would want! It was busy during the last time I visited in the store during the Holidays. At the time, there was a special discount on certain holiday items and the 70th Anniversary as well! Magic Key Holder Discounts, Disney Vacation Club Discounts, and the Disney Visa Cardmember Perks are accepted here!

You notice this store right away when you head into Disneyland California Adventure. It's got a…read morehuge sign that attracts you. The big sign is deceiving as the store itself isn't that big. But- there's plenty of toys and plushies to go around! This store is mostly for the little littles. Great selection of plushies! Pretty much any character you could possibly want, they got it. Good stop for toys! Service is very friendly and quick. Prices seem fair for Disney. I saw the cutest plushie here and had to buy it lol