Horrible state of disrepair. Room temperature was 84 when we checked in. The air conditioner unit…read moreon the wall was condensing onto the carpet, which was damp to about 6ft out. It didn't chill too well either The mirrored closet door fell off its hinges. Drywall tape on the bathroom ceiling was falling off. There were two Kleenex in the dispenser. The curtains were hanging halfway off the rod. The carpet was torn in several locations. Baseboard by the window was falling off. It hadn't been dusted, or even looked at, for some time. No restaurant, no bar, no breakfast of any type. The coffee packet holder for the room's coffee machine wasn't even for that machine. Their elevators sounded like they were on their last leg. The ATM didn't work. And both room keys stopped working in the early morning. Stay away. Stay far away.

When I first visited this hotel, it was shortly after it had been built and the overall cleanliness…read moreand service were much, much better. It's been a few years and I have to say, it's not the same Courtyard by Marriott it used to be. It's gone downhill... I'm not sure if COVID caused staff shortages resulting in the lowering of standards, but one thing is sure: their standards have gone down a lot. Upon entering our room, we immediately noticed that the bedsheets weren't tucked in all the way, sheets hanging on the sides, put together in a rush, a job half finished - kinda like how I would lazily make a bed at home, definitely not the professional standard. Walls, doors and surfaces are stained or scraped in many places, as if this were an old hotel in dire need of renovations. Except this hotel isn't even that old... The couch has mysterious white stains all over it - is it paint? Something else? Do I even want to know?? The chair has a large brown stain on it too. And the towels... Well one of the "clean" towels came with a big yellow spot on it - the photo doesn't do it justice, it's actually bright yellow. I'm pretty sure it's pee. I mean, what else could it be?? The lady at the front desk seemed tired and was a bit sharp. You could tell she was likely not having a good day, and seeing how poorly this hotel is maintained, I can only imagine the challenges staff are left to deal with. Management dropped the ball big time with this hotel. This isn't worth to be called a Marriott anymore. And because of its dramatically lowered standards of cleanliness, this hotel does not deserve its stars. I'm giving this hotel 2 stars only because the front staff look like they deserve a break. Will not be staying here again in the future unless Marriott gets their stuff together.