I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

Worked with Sandra and it was a great experience from our 1st call to the finishing of the project…read more She is very knowledgeable and passionate about what her company does. Her team was able to get the carpet removed and replaced with high grade LVP in 2 days!! After having issues with Zelle she was very understanding and patient as everything got resolved. I was very pleased with this company and I highly recommend RDS flooring!

Hallway carpet had stains we could never get out, so replacing it with wood was overdue anyway…read more Crew showed up early Monday, hauled in all the planks, and had it done before dinner that same day. Doorway edges look clean, and we paid exactly what was quoted going in.

I don't like doing bad reviews but i had to inform others that this business is not professional at…read moreall. I was told that screws would be put in the subfloor to stop squeaks and that there would be leveling applied to level out the flooring. Well the floor still has squeaks and no underlayment was laid prior to installing the lvp flooring. Next is the horrific experience of the hardwood stair install. I went in and seen the flush return sticking about 1 inch away from the stringer and asked if that was supposed to be that way and Joel said yes. I told him I don't think that is the proper way to install the FLUSH return. He turned the blame on me and said that I was supposed to tell him (although I'm not the professional). When I told him I didn't like it his emotions set in and professionalism went out the window. He removed the flush return and proceeded to use the oscillating tool to cut the wood from the tread that was hanging past the stair by half an inch! The oscillating tool tore up the tread wood pretty badly and when he proceeded to glue the return piece there were gaps between the pieces. I then asked do you think it's best to use wood filler instead? Joel said No, thats how they do it. I'm not the smartest, but I'm sure liquid nails will look very different when sanding wood pieces that you are trying to make look seamless. Something just didn't feel right about the work and the supplies for each step ran about $60 and he had butchered 6 of them already. When I asked Joel is there any way he could show me the work he has done on stairs, so I can see how they had did others flush returns and staircases and feel more comfortable about the work he was doing. Joel got upset and said "you know what you can find someone else to the stairs." How UNPROFESSIONAL is that. He proceeded to gather his belongings and when my boyfriend came he tried to ask how can we fix the problem Joel said no you can find someone else. At that moment I didn't want anything else to do with the Zurdo company. I have video footage from my home camera of the entire interaction along with the improper work that was being done. If you are looking for a flooring company please do not consider Zurdo Flooring look elsewhere. Stairs are very expensive and then for a company to be so unprofessional in the quality of work and the way they handle business do not waste your money. I can't believe this is what I have to deal with and now I have to purchase more material that was completely damages and improperly installed.

Zurdo Flooring Installation is top notch! Everything from the quote to the work completed was…read moregreat! A two to three day job was completed in one day. It was refreshing to meet a team professional and upstanding . I will surely use their services again . I love my new LVP flooring. Thank you Zurdo Flooring Installation for a job well done!

Kelly Owen, Carlos and his crew helped us find the perfect floor and install it with the upmost in…read moreperfessionalism and care. We couldn't be more pleased and recommend them highly.

We just had our hardwood floors refinished, and they did an excellent job. They had also installed…read moresome newer floors previously and did a great job with that as well. Fred the foreman and his team were professional, detail-oriented and the results are great. I would highly recommend this company for flooring and for hardwood floor refinishing!

Their response was relevant to my Job at hand…read more Their response was relevant to my Job at hand and they came back the next day and did the job as requested. Tony did a great job putting down the epoxy glaze on two areas. One area was the back porch and the other area was the front entrance walkway. Thanks

We used Yelp to find a flooring company to replace our LVT floor in the basement. Our old LVT floor…read morewas buckling and breaking apart. Peach Design responded quickly online and came the next day to give a quote in person. After agreeing to go with their company on Friday, they started the flooring the following Tuesday and finished it the next day (Wednesday). They communicated clearly, were responsive to our questions, and were very professional. The LVT they recommended was commercial grade which was much thicker and sturdier than what we previously had. The quote they gave was comparable to others but the reason we chose them was they noticed that there was a concern about our existing floor not being level which they planned to address during their install. Our new floors look and feel great! We would highly recommend Michael and his team!

Fuller Flooring done an exceptional job installing my flooring in my home for 5 rooms. A very great…read morecompany whom team strives for client total satisfaction.

We appreciate the customer service we received from Phil, and the expert measuring from David.read more