Our AC stopped working in August. Stone Services came out within an hour after placing our service…read morerequest. It was a tricky problem to diagnose. The technician procured the new part on his lunch break and installed it in the afternoon. Completed the same day. Courteous and explained each step along the way.

I called to set up an appointment with Stone and made the mistake of not asking the cost for the…read morevisit. It is $150 for the first .5 hour and then $50 afterward. I ended up paying about $200 to get my furnace tuned up and turned on. John, the tech, was good. He assumed I knew the pricing. My fault for not asking.

We contacted Last Call after a horrible experience with another HVAC company that said my 88 year…read moreold mother in law needed a whole new HVAC unit (at a cost of over $17,000). I called Rob (owner) and he sent Chris over to take a look at her system. Once diagnosed, they quickly repaired her system (it did not need to be replaced!). Everyone at Last Call treated my mother in law like family, unlike the predatory company we called initially. A HUGE thank you to Rob, Chris and the rest of the Last Call team.

Harrison was amazing and very helpful. Very kind young man. Excellent service with a smile on his…read moreface.

I was having issues with my furnace recently. So the company that I work for has a great Heating…read moreand air-conditioning company who comes in and maintains everything and always keeps us warm in the winter and cool in the summer. I contacted them and they do residential also. They quickly came out to my home I suspected I needed a new furnace and I did. They recommended that I go with the dual fuel system due to the cost savings of electricity and gas. They installed the unit within a couple of days. The guys were so professional and neat. The system works better than I could ever have imagined I'm so happy with them. I Highly recommended these guys

Very dependable and came out exactly at the time they stated they would. They know what they are…read moredoing and will try to save you money. Very knowledgable business and I'm glad they were able to fix my broken AC!

I PAID $570 FOR 2 LBS OF REFRIGERANT…read more I approved a quote for a $99 service call. I ended up paying $570 for 2 lbs of R-410A refrigerant. Service technician was good and professional, but after service inspection he showed me a quote for an additional $89 in labor and an estimate of $359 for 2 pounds of refrigerant there was also a gas/trip fee of $17 that I didn't notice. I approved the refrigerant, but I didn't realize I was approving $89 in additional labor. I also didn't realize I was approving $17 Gas/Trip-Truck/Administrative Fee I called and talked to owner, Aaron. He removed $17 fee, but refused to remove additional $89 labor fee. He threatened to put a lein on my house if I didn't pay. He also informed me there would be a 10% late fee if I didn't pay within 10 days, and threatened an additional 10% for every additional 10 days thereafter. I don't think that's legal, but I payed. BOTTOM LINE - I PAID $570 FOR 2 LBS OF REFRIGERANT Note: there's also a 4% service fee for credit cards Please do your own research, but this is what I get: For a qualified HVAC technician to supply and install 2 lbs of R‑410A refrigerant, a typical cost is: $100-$200 total for the refrigerant itself at common installed rates of $50-$100 per lb. Many HVAC companies also charge a service call/diagnostic fee, so the final invoice is often $150-$350+ depending on your location, time of service, and whether leak detection or repairs are needed.

While many reviews state positive experiences, I would like to point out the negative experience I…read morehad with Aaron, the owner of B & T HVAC Service. We had been a long-standing customer since 2020. They repaired our HVAC several times over the past years. Recently, our air conditioning stopped working and we contacted them. The technician informed us we needed a new unit. We would have happily had B&T install the unit, except for the attitude of the owner when questioned about the invoice for the service call. They charged us for the following: Service Call $99.44 + Labor Rates $89.44 + Gas/Trip/Admin $17.41 - All to tell us we cannot repair the air conditioner and would need a new unit starting at $14,016.05. The owner argued with me for 30+ minutes on the phone and refused to refund the service call even if I purchased a new unit from them. In the meantime, I contacted Boer Brothers who sent a technician to check our air conditioning unit. We were told we needed to replace our existing unit and were not charged for the service call whether or not they replaced the unit. This review is strictly directed toward the owner of B & T HVAC and his extremely poor treatment of a long standing customer. I suppose if you do not question any of their nickel and dime charges, you may have a better experience than we had.

Hey potential clients DO NOT DO business with this guy,Sean. Here's my nightmare experience with…read morehim (Sean) and his "supposed" emoloyee, his brother: First of all this is my 2nd reviews that I have ever written on line about anyone or company and I am almost 60 years old! I bought a 1904 home in Thomasville NC to use as an Airbnb, and spent over a year renovating it, I live in California, so all my contractors dealings are over the phone, and all of them are based on people doing what they say they will do, another word, honestly, integrity, and human decency..when I decided to hire Sean he was great, on point with his responses...two new units were supposedly installed and everything was done according to him..a week later my plumber went by the house there was a poodle of water on my 120 year old original wood floors, leaking from the hvac system he installed up in the attic...along with damages to the first floors ceilings I reached out he came immediately to remedy that..this was obviously due to shitty work. A few weeks goes by, my sister then goes to stay at the house and it is freezing cold, this was last Nov 2025, contacted Sean, he comes out and "supposed" he checked, corrected the settings and temperature on the unit...he says if the house doesn't warm up then call back...a couple days goes by, house is still freezing COLD!! This went on a few times in a span of a couple weeks...finally I fly out from Cali to NC and stayed at the house and the temperature was in the low 40s!!! Same song and dance!!! Finally a couple weeks of back and forth during my stay there, he tells me that the duck work underneath the house is old and probably needs to be replaced, this is why the house is not getting warm...I said ok fine let's redo that..on the night b4 he was supposed to come out I zelled him $1900 for materials..the next morning I waited, the next day I waited, no return calls or texts...days goes by I hear from his brother saying he was in the hospital..and that he will reach out when he is well..I waited, and waited...finally he calls i had multiple conversations with him and making promises of him making one promise after another! In the meantime I had to hire a new company to come out and redid the duck work...cons I find out he didn't even have the decency to go underneath the house to assess what was wrong with the duck work, if it was even hooked up to the vents...so on top of doing shitty work he also pocketed $1900 for paid service that he did not provide... he has now blocked my # The following is a message to him directly: Hey Sean FYI The heater is not working AGAIN AT Main Street house and I hve a real Heating company out, today will be the 2nd times and he said all the installs that you did was NOT UP to code!!! on top of you ghosting and scamming me out of $1900 I am definitely now committed to making sure that these issues with your company, integrity and poor quality of your work will be broadcast loud and clear over the internet (yelp) Facebook or where ever else, along with contacting any local, state, and regional regulatory agencies that over sees your industry and make them aware of your company so that other home owners do not have to go through what I did and am going through.

Good efficient and affordable for your needs . Personal experience must speak at first .read more