I'm a little late in posting my review (service performed in December) my husband and I cant say…read moreenough about King heating and air they have always come through when we need them from emergency situations to basic yearly maintenance . Awesome crew very polite and professional highly recommend them

Overpriced on repairs on a unit they installed 2 years ago…read more Would never recommend this Company!!!!!!!!!!!!!!!!!!!!!!!!!!!

Our air went out mid summer. We requested a service visit and this company was sent out via…read moreAmerican Homeshield. The technician was very efficient. He explained the whole process...everything from the installation to the financing. The unit was installed within a reasonable time frame. After the unit was installed, they even sent someone out to verify and check all of the work that wad done. We are still enjoying our air!

Got home from a week beach vacation on June 20th to find our upstairs air unit not working. Filed…read moreand claim with American Home Shield on June 20th, 2026. June 22nd Comfort First Heating and Cooling called to schedule an appointment. said they couldnt come until June 29th. Not ideal but fine. Tech shows up on the morning of the 29th and says we need a new fan motor on the unit inside the house. Says the universal motor he has wont fit. Says it will take 6-8 days max to get the part. Says he put in the order and leaves. Due to the July 4th holiday I'm thinking July 9-10 or July 11th at the latest. July 11th comes and goes and crickets. Don't hear anything. I call them and they say still waiting on the part. I call AHS and they say the same thing. I'm given no eta on when the part will arrive. I wait another week and crickets. I call and get the same story from both. I call Comfort First again on July 23rd and am told still waiting on the part. I call American Home Shield on July 24th and they call me back and say Comfort First ordered the part on July 13th. Wait, what? It was supposed to have been ordered on June 29th. Miraculously I get a call from Comfort First saying they have the part and will be here to install it on July 30th between 1 and 5 pm. I make it abundantly clear that I have to be at work at 6 pm and that nobody will be home after 6 pm. I get out of bed 3 hours early on the 30th at 1 pm to make sure I don't miss the tech. 1:00, 2:00, 3:00, 4:00 and nothing. I call Comfort First at 4:45 and the lady says the tech is running behind and is at the job on the schedule before me. She said he was finishing up there and would call me soon when he was on his way. I remind them that I made it clear I have to be at work by 6 pm. I'm told I can either wait, find someone to come to my house and wait, or they will have to reschedule me for another two weeks out. The tech finally calls at 7:55 pm and says he's 20 minutes away! So I've been out of air conditioning in the middle of North Carolina summer for 32 days which is bad enough, but on top of that i have to put up with being lied to, put off, and dismissed. Absolutely unacceptable and disrespectful of my time. I don't not under any circumstances recommend Comfort First Heating and Cooling!

This gentleman installed a new AC on my rental property less than 6 years ago and there has been…read morenothing but problems. He then refused to return to the property and diagnose/make repairs leaving my elderly renters in dangerously hot conditions and me out of a lot of money. I do not leave bad reviews ever, but please do not give him your business.

Installed a new HVAC system. Great job, very reasonable and easy to deal with. Responded very…read morequickly.

i had a problem with my a/c unit that was 16 years old. i could have had it repaired but the cost…read moremade me decide to relace it. ihad my system replaced 14 january 2026. i forgot to rate everyone invovled in the sales, installation and post inspection after the sale. everyone was professional and perform their jobs with great care. i wish to let blanton management know that they were great. please let them know that i forgot to write everyone names down but i sure you know who they were. ihope that they be rewarded for their job performance.

Absolutely awful. Asked them to help us fix a toilet that wouldn't flush. Service person, after…read morecajoling for a 5 star review, said the problem had been fixed. Paid him over $250. He took my iPhone and made sure I was on the page where I could leave those 5 stars. After he left, I used the toilet. It wouldn't flush. He was still on my street and I got him to return. He apparently corrected his mistake. For now the toilet flushes. But a few hours later I walked into the bathroom and the floor was flooded. I called the company's 24-hour" service. The AI "attendant" said they would try to fit me in Monday. Be careful before you expect this company to meet their promises and your expectations. Beware. Just look at what they advertise. The guy they sent to my house was intent on generating additional services, but incompetent to perform services for which he was hired and for which I paid.

On Aug.30th, before the holiday weekend, at 1:46 pm I called spoke to Spring, always very nice, my…read moreair conditioner stopped working, at first it was going to be for Tuesday, then at 2 she called me to let me know a technician was on his way, the guys were very nice and professional. Problem was solved. Thank you very much Blanca Jordan

June 2017: Nathan's Installed a HVAC heat pump system in my home and didn't put down any carpet…read morecovers or plastic. Workers left tons of dirt debri and carpet stains - hopefully steam clean will get it out or carpet will need to be replaced :( Last year same problems with shoddy workmanship on my rental home - definitely a company you do not want to hire!

My HVAC compressor stopped running late in the day on the 4th of July and I called them close to…read moreclosing. The owner, I assume that is who it was, was friendly, asked some diagnostic questions and told me to just run the fan but turn the system itself off so as to not possibly cause any damage to it. He verified I had a valid form of payment by checking and putting my credit card on file. The technician came out first thing the next morning and checked the simplest thing first, the capacitor. Sure enough that was the problem. He replaced it and then checked the refrigerant (showed me the pressure was fine) and was done. No unnecessary procedures or parts. The technician was courteous and friendly. Overall, I had a very good experience with this company.

1. Sent out novice tech (although he was a nice kid) 2…read more Spent money on parts not needed then said needed new furnace. 3. Got a new quote from them for new furnace. $800 more and lower efficiency (92%) than competitor quote...with a bunch of caveats about intake and hood. 4) COMPETITOR WHILE QUOTING FOUND BURNER TAKEN APART AND NOT PUT BACK TOGETHER . Sabotage!!!! 5) Randomly charged credit card 3 months after with no permission or approval! Will be contacting media and as many people as possible about this crooked company!