After the incident mentioned in my review below, I reached out to their FB page and made a…read morecomplaint. They stated that they had not yet shipped the item despite the email I had received, and that I could pick up the item. When I arrived, their shipping manager apologized and stated they had miscommunications between themselves. They did not charge my card for the shipping fee. I have purchased several items since this time and after further experiences can say that their customer service has greatly improved. Their shipping manager has communicated effectively and the staff there has been very pleasant and helpful. I even had an incident where I got ANOTHER flat tire after leaving the pickup location and my phone was not working properly. Due to the location, I could not call; I could only text. I texted the shipping manager asking if they could call AAA for me and they did. I appreciate their attentiveness and I am continuing to scope out their auctions for items. As a previous poster stated, they are honest about any defects present and will often take a close-up photo of the area. You can also contact them directly to discuss any questions you have about an item. The pickup location is different for each auction. So, you must pay very careful attention when bidding to ensure the location is not too far. I accidentally did that once and contacted them about my $5 purchase telling them I was willing to donate the items instead of driving that far to pick up the small purchase. They handled this with me well. I was very pleased to get a pretty painting for my hallway at a great price. I've purchased several vases and one red vase adorned my Christmas table. I'm impressed the owner has taken notice and cares to resolve any issues within the business. They have even added text and email reminders the day an auction closes to remind you in case you wish to bid on items. I continue to receive texts the next day reminding me of my purchase and all of this has been extremely helpful. Great job to the business owner to identify the root cause of the problem and in implementing solutions that work.

Charged me for an item they never shipped with the other items. I called and left a msg with their…read moreANSWERING SERVICE... 4 days later I get an email. I responded explaining the issue and Sheila (CSR) wrote that she will look into it and let me know. Now a week later I see a refund posted to my back account but no msg, no em email, no call, no smoke signal, no Morse Code...nothing from this outfit or Sheila... so this was my deal with them.... I hope yours is better and that they ramp up the professionalism.

Professional, Knowledgeable, Effective and Efficient. services. Wonderful to work with as a Seller…read moreor Buyer. Staff is dedicated to high level customer service.

Worst customer service and so far, is holding $600 of my money and won't refund or pick up washer…read moreand dryer that aren't working correctly! Lodging a complaint with Better Business Bureau. They won't answer their phones and now dodging me. DON'T BUY ANYTHING HERE!!

Beware not the best to buy from. i bought a beautiful washer and dryer set and it was just that…read morebeautiful. I bought the set August 4th the washer went out August 22. the washer was picked up august 23 here it is October 5 and i still have yet to get my washer back. they gave me a loner but it does not match and is not the same as what i already have. I have called over and over again i either get no answer or when they do answer i get the run around. This is the worse experience i have ever been through. not to mention i was told i was purchasing a new washer and dry i called samsung not only was it not new but its a refurbished set which made it where i can not get a warranty on it. NEVERRRRRR AGAINNNNNNNN will i buy from them again

I've been using FaceTime Foundry for decades. Brent & co. are the only people I trust to work on my…read morejewelry.

My fiancé and I went in with ideas for wedding bands. We met Deborah, she was extremely kind,…read moreknowledgeable, and had a service mindset. We felt we were in the right place to make our jewelry decision for our upcoming wedding! Thanks Deborah, we appreciate you.

This place is worth the drive.,., The customer service is…read moreover the top. It is no wonder the inventory flys out of this space. They stand behind their products and they deliver and install when they commit to. My tenants dryer broke, I drove to Concord because they had a larger selection of product, Kevin and Sam could not have been kinder. They delivered & installed the next day!! I will be returning.

I rarely write reviews, but after my experience with Appliances 4 Less, I felt compelled to share…read more I usually keep to myself when it comes to online feedback, but the level of service I received here was so above and beyond that I wanted to go out of my way for them, just like they did for me. If you're looking for appliances and want to feel confident about your purchase, this is the place to go. From the moment I reached out, both the salesperson and owner was attentive and genuinely cared about making sure I was happy. He took the time to answer all my questions, even the small details about the fridge I was interested in. He was patient as I explained my concerns about the side of the unit that would be visible in my kitchen, and he made sure to check it personally and reassure me about its condition. It was clear that customer satisfaction was his top priority. Finding an appliance in my budget was important to me and so was prompt delivery. My interactions for price and delivery was both straightforward and honest. The owner worked with me to find a deal that fit my budget, including warranty and delivery, and never made me feel pressured or rushed. He was transparent about what was possible and what wasn't, and I always felt like he was being fair. He patiently walked me through the process of payment so I could conveniently pay over the phone instead of returning to the store and he made sure everything was set up correctly. Scheduling delivery was easy and flexible. I have a busy schedule, and he made sure to accommodate my availability, even suggesting ways to make the timing work so I wouldn't have to miss any appointments. He communicated clearly about when the delivery would happen and made sure I'd be notified when the driver was on the way. That kind of attention to detail made the whole process worth while. The warranty was explained thoroughly, and I felt confident knowing that if anything went wrong with the appliance, I'd be covered with no hidden fees or deductibles. He sent me a receipt that included all the details--model number, warranty, delivery--so I had everything in writing. If there were any issues, he assured me I could call him directly and he'd take care of it. Overall, Appliances 4 Less is a trustworthy business that truly puts the customer first. The salesperson went out of his way to make sure I was satisfied, and I left feeling like my happiness was his ultimate goal. If you want to buy appliances from someone who cares and will go the extra mile for you, I highly recommend this store. I was happy to take the time to write this review as he took the time for me, and my hope is that others will give them a chance as well because I am a business owner that likes to see other businesses succeed.

Ordered a bed frame in November, and it is now February with no delivery date even scheduled at…read morethis point. I have contacted customer service multiple times and have been told several expected delivery dates that have passed. Still no bed frame.

Spent over $3000 for a couch. First couch arrived and was documented during delivery of stains and…read morerips. The owners of Myers sent the delivery crew back out to steam clean the furniture. Not sure what their intentions were, but steam does not fix rips. We sent photos of more rips and was determined by the manufacturer as a defect. Took a few weeks which is understandable to get an replacement, but a replacement couch was sent. Here we are again with a new couch with the same rips. Now we are being told that the rips were caused by our dog. 1st off my dogs are perimeter guard dogs and never enter the house. Again, same rips as the original couch and now they want to blame on dogs!!! This company was recommended as a local business that stand behind their product which we found out first hand is NOT true. DO NOT BUY FROM MYERS GOODS HOME & DECOR. I gave them an opportunity to keep their name untarnished, but just dismissing clear manufacture defects and blaming animals is not ok. Do they want to blame my bearded dragon and turtles too?!?! I will continue to post on all social platforms to help other buyers from getting cheated. This couch has now been removed from their website. Hmmmm I wonder why?!?!

I tried to call your phone number and got a message that said it was not working. I wanted to talk…read moreabout see if you can auction some items. Lynn Laughlin - email me - grammysam@gmail.com

Terrific experience with setup for my Gibson 345. Plek and other work to fix buzzing and…read moreintonation. Really fast turnaround. It now plays like a dream and sounds even better. Beautiful store with quality guitars and entry level, lessons, and great customer support.

Hands down the best guitar store in/around Charlotte. Excellent customer service and prices…read morecombined with the only PLEK machine in the area. A Plek setup made my (previously set up) esp and Jackson play better than ever. I also had a 20 year old Epiphone set up for the first time and it rivals the others despite its age. Don't even bother with other stores if you're in the 704 area code.