At the time I write this there are three eyeglasses shops in the mall. One is tiny with mostly…read moreover-priced, designer frames. Another is huge, but packed with cheap, flimsy frames (and clerks that won't even acknowledge your presence). And then there is this store where the inventory, prices and service are just right! There is certainly something to be said about great service! Rebekah was very knowledgeable and was able to help me pick the most appropriate frame for my prescription. Their frames were stylish, yet sturdy, well-made and priced fairly. After discussing my options I settled on two pairs of progressives. This was my first time with bifocals and Rebekah was, again, just wonderful in explaining my options, providing helpful tips on how to use them, and assuring me that I could come right back in if I had any problems. She also explained the importance of precision in progressives so I was happy to see that they used digital measurement. I was so happy with my glasses that E. came here to get his prescription filled too. He had a pair of progressives that he got last year at another place and he never did get used to them so he had just set them aside. They were able to make him new lenses and now he is seeing just fine! After 5 months of blissful vision I fell asleep in my glasses and bent them beyond repair. Fortunately they said I had purchased insurance and so they replaced them for $20 with no hassle. They even had the frame in-stock so I was in and out in just a few minutes. You can bet that E. and I will return when it is time for new glasses!

Very nice customer service who goes over and beyond to please me versus the cut cost new pop up…read moreshops.

Friendly staff, but the optometrist was subpar. I got an exam for contact lenses, and the script…read morewas not correct. Went back two times and still saw blurry out of one eye. The optometrist seemed puzzled and became curt when I said, I still can't see clear. Hundreds of dollars were paid for the visit. As a professional person, the least she could have done is drop the charge, but I guess that would have made her feel/come across as incompetent, plus some ego damage.

Lots of great frames, but final product was never fitted properly…read more But prices are good and employees are nice.

I would never recommend Thurmond Eye Clinic. I have lens implants scheduled and although I like Dr…read moreAlmaraz, the ability to communicate with the office is next to impossible. As per their recorded message upon calling, I left my number for a call back which they never called. I left a voice message without success. The web site portal does not work for me to change or see my appointment. The staff in the office is not helpful. I am not one to give negative reviews, but I would not want anyone of my friends to go to this poorly run medical facility. D. Johnson

The visit went well! I was really surprised. I was prepared for a long wait but it wasn't long at…read moreall. Contrary to other reviews I found the staff friendly, attentive and capable! Great experience and I was in and out in about an hour.

Spoke to a receptionist she told me since my kids (mind you new patients) since they missed an…read moreappointment. She has to reschedule them on different days!!! Another thing I don't even live in the Harlingen area! They need to train these people correctly!!!

My husband and I had a terrible experience at our regular optometrist office. It's a satellite…read moreoffice, so I guess the company doesn't place the same importance on those patients, so, we found another doctor at the Harlingen Eye Clinic. The staff was wonderful. They were so accommodating. They were able to fit in appointments for my mom, my husband, and I the following week. Dr. Ollerich made us feel right at home. She did a great job and we all got our new glasses for the year with no problems.

READ FOR YOUR GOOD (NEW TRICK) My visit with Dr Rowe for contact lenses was very surprising and…read morevery unfair and unprofessional. They put me through 2 different screenings and then with Dr. Rowe, My insurance paid for the visit, but when I got to the counter, I was told that I had to pay $250 for a "Contact Fitting session" appointment and if you don't pay the $250, they will NOT give you a copy of your lens prescription. I told the girl that this was never relayed to me before the visit, of course not, especially if they stand to make that chunk of change. AND then she said the visit would include fitting of disposable lenses which I never indicated I wanted. It made sense though, F you for $250 and then he chooses your lenses, and of course disposables will put more money in his pocket, now that's a WIN WIN for Dr. Rowe! F the patient. He has to pay off that nice white Porsche with your help! Don't be taken, my insurance was! It;s almost like you have get a written, signed document of procedures and costs,

Amazingly thorough eye exam. Super professional and pleasant office. Can't wait for my laser…read moresurgery next week. Excellent explanations and information provided.

Do not use this eye doctor. They grossly overbook their appointments and have excessive wait…read moretimes. But that's not why I'm writing this review.... I let them know that I had Lasix surgery done over 10 years ago (Mono-vision type with 1 close up eye and 1 for far away) and now I am needing "readers" to see close up. The Dr said "oh, we don't recommend Mon-vision Lasix in a condescending manner and seemed to almost snark. Then this pompous woman, who I found out later was the Dr's wife, was going to be writing the prescription. She was spouting "I do it this way" and "I do that" and I took the script and went on my merry way because I'd been there for nearly 2 hours and just wanted to get out of there. I went to the eye glass store and ordered 2 sets of glasses, clear and sunglasses. If you've purchased glasses lately you know they are not cheap, I purchased the extras, scratch resistance and polarized'' the works; spent nearly 1,300. When I got the glasses I was told it could take time to get used to them so I gave it time and found that I just couldn't use them. The Dr./his wife had written the prescription for both eyes to be corrected the same way, so now my close eye was trying to see far and my far away eye was trying to focus on closeup. This made it hard to drive and read to go back and forth, just very disorienting since my eyes had adjusted to mono-vision all these years . I called the Drs office to see if I could get the prescription re-written to account for the mono-vision and was told they just don't do that. Then, that same egotistic woman told me the only solution would be for me to just not drive'''' She was very rude, unhelpful and her lack of customer service skills show her inept ability to do her job. DO NOT USE THIS OPTHALMOLOGIST

Fantastic Doctor!!! Exceptionally professional office staff. Love my new vision. Thank You Dr. and…read moreMrs Howe!!