I recently purchased two pairs of shoes from your website during a sale and also received an…read moreadditional $10 off as a new customer. Since your nearest store is approximately 50 miles from my home, I chose to order online rather than spend the time and gas driving there. Unfortunately, when the shoes arrived, they were too small. I reluctantly made the 50-mile trip to the store to do what I believed would be a simple even exchange for the correct size, only to be told that I would need to pay more for the exact same shoes. I was informed that the online pricing differs from the in-store pricing. I found this extremely frustrating and confusing. In fact, hearing that only reinforced why I chose to shop online in the first place. I asked to speak with a manager, and after waiting for one to be contacted, I was disappointed to find that he would not make any exception or accommodation. While the price difference was only $5.18, that is not the point. I should not have been expected to pay additional money for an even exchange of the exact same item in a different size. After driving such a long distance and explaining the situation, I was honestly shocked that no effort was made to help resolve the issue. As a result, I wasted time and gas, received disappointing customer service, and ultimately left with shoes I cannot wear. I would still like to exchange them for the correct size, but I do not feel it is right to be charged extra for what should be an even exchange. I hope your company will reconsider this situation and provide a more reasonable resolution.

Employee was very rude when asked to help trying on boots,then went to front register and continued…read moreto talk about it. I was on the other side of the store and could hear her!! I will be calling the manager on Tuesday when he will be there.

Friendly and knowledgeable sales associates. If you are a runner this would be a good place to buy…read morerunning shoes.

I was a first time customer and the sales person did not state the store policy when buying a shoe…read moreon sale nor suggest shoes for my particular foot problem.After 3 days of wearing the shoes which were not suitable, I am not able to return or exchange them.

The Jones Valley Shoe Carnival has become my go-to store for purchasing brand name, stylish shoes…read morefor myself and my two small children at great prices. One of the employees, Porscha, has become our go-to sales rep, willing to take her time to help us find shoes and confirm fit, showing endless patience the entire time. I recently took my younger sister in to purchase new sneakers for school. She was struggling to select between options and Porscha went out of her way to help her find the very best shoes to start off her school year in style. We are so incredibly grateful for her thoughtfulness and service.

My go-to for shoes. Since I'm over 60 I usually go for comfort, but a cute shoe is always a plus…read more They have a great selection of Skechers, which I love. I can usually find something I like in my size and often discounted. The staff at this store is super friendly and helpful. Everyone I encountered was wonderful. Maybe it was because they just opened for the day, but I suspect they just hire nice people. I was in and out in less than a half hours with 5 pair of shoes and 3 bundle of socks. Got my $10 rewards off my purchase and spun the wheel for another $2 savings.

A fairly nice store with an excellent selection of Shoes. The young staff though needs more…read moreoversight and more training. I was looking to take my daughter to a Birkenstock store and this was the closest that we could come to finding one. The young girl that helped us informed us that she was new and kept pushing some shoes that she was wearing that were lined with fur, she kept mentioning how she just posted them on social media, etc. etc. I said I'm sorry we are here specifically for Birkenstocks and maybe to look at some of the ON brand shoes When my daughter picked up a para Bourke in stocks, I said to her how much do these cost? She said oh probably about 160 I said well let's not guess let's find out what they cost while I was waiting. I started to look at other shoes and was very interested in two or three other pairs for myself Along the walls. I noticed that not one pair of shoes in this entire store with the exception of clearance, Shoes had any price tags whatsoever and given the aforementioned work when I asked how much another pair was, I did not have the energy nor the desire to chase down prices on every pair I wanted to look at, I did mention this to one of the other girls and she said the owner for us for putting prices on the shoes because we just have such a high turnover in our shoes. We couldn't possibly keep track of the prices which is bullshit. My daughter ended up finding a pair of Birkenstocks. She liked. I asked the girl if she was going to fit them as far as tightening the buckles so that she could break them properly and she looked at me like I was speaking. Greek never bought a pair of Birkenstocks, where they didn't gladly help you adjust them so they would be broken in properly. It's a very nice store, but the fact that they don't put prices on any of the merchandise nor have staff that is very knowledgeable about the brands or the prices I'm going to say we won't be back

I love Birkenstocks and I love shopping local. Valley Sole checks both of those boxes and provides…read morehelpful, but not overbearing, customer service. When I made a poor style choice and asked for an exchange, they took care of it for me immediately.

I like Shoe Fly. In their "About" section of their website they state: "We operate under the belief…read morefound in Proverbs 31:25 which says: "She is clothed in strength and dignity; she can laugh at the days to come." That's beautiful. I never knew their strong Christian foundation until reading this this morning. The in-store experience for me has been a tightly edited selection of women's clothing and shoes. And when I say "tightly edited" also, the store's footprint is small. I was confused when I first roamed into Shoe Fly because, by the name, I thought it was just a shoe store. No, they offer ladies dresses, tops, bottoms, rompers, jumpsuits, and shoes. They have two brick and mortars, one in Huntsville and one in Madison where you will find "unique items in store that you cannot buy online." They offer everything from t-shirts to denim, embroidered shorts, knit pants, midi and mini dresses, and bodycon dresses. Their prices are reasonable, too! Their online selection looks larger than the in-store selection and shipping is free with a $50.00 purchase. Shoe Fly is a fun place to check out, browse freely and support local!

I have always loved this boutique since I was in Highschool but as everyone knows sometimes you…read moregain some weight after highschool. I used to fit in a majority of their tops but now I don't fit in most of their clothes and when I asked if they had a larger size the sales girl acted almost insulted and told me they don't order anything larger than a large. I wear a large in target and kohl's and other brands like that but I can't seem to fit in the large at Shoe Fly. I had a great and helpful experience at the Madison location but still didn't find anything to fit. I'm not fat I'm just curvy with a little tummy but walking into Shoe Fly makes me feel like a hippo. What was once my favorite store is now the number one place I avoid because of how it makes me feel. I wish they were more helpful towards people who don't have tiny model bodies.

Since I can't find a web site for Valley Bend at Jones, Farm, I'm trying to rack my brain to recall…read moreall the shops and restaurants there: Super Target, PetSmart, Hobby Lobby, pier 1, Dick's sporting goods, Fleet Feet - a running shoe place, an AMC movie theater (in the back), Wendy's, Mezza Luna, Walgreens, Five Guys, Marshalls, Bed Bath and Beyond, Chili's, Sportsmania, Shoe Carnival, Another Broken Egg, Zaxby's, Yogurt Mtn., Nothing Bundt Cakes. and more. Sadly, the Merle Norman store there closed at the end of last year, so I have to go to downtown Athens to get my MN fix. This is my favorite super Target in HSV., their merch is more upscale and the store has maintained its cleanliness despite its age. I love HH at Mezza Luna and their oysters. Several nice patios for dining when the weather is nice. Plus, this part of "the valley" is so beautiful with The Ledges right across the street.

I LOVE this shopping center. They have almost anything you're looking for and a lot of new places…read morelike Crumbl cookies! I frequent the target, Starbucks, bath and body works and Red Robin often. I bought my treadmill from Dick's Sporting goods here. It's very nice and well kept. Party City here is well stocked.

I like Academy! Their women's golf apparel selection is smaller than say Dick's Sporting Goods, so…read moreit's not my go to store for golf clothing. They have all the accessories you could want, golf-wise [socks, shoes, golf balls, markers, tees, gloves] making it a good store to pick up those standard items. Pricing is in line with other similar stores and the staff are friendly. It's fun to use their netted area to hit golf balls which is on the west side of the store. Last time I babysat my niece and nephew, we browsed Academy and all hit golf balls and enjoyed ourselves!

This place Reminds me of Sports Authority. I love sports authority. You just look in the aisle…read morewhere your sport is and find the equipment you need or you can find your clothing you want and try them on. No muss no fuss. People are happy to help. Very polite and friendly workers.

Dumb, dumb,, dumb, dumb…read more.. Why is the front door propped open on the hottest day of the year? Because the staff doesn't care since they're not paying the electric bill. Such a waste....

Not as big a selection as I had hoped, but enough to find something suitable. There was no one…read moreworking the floor that we could see and one cashier seemed to be in training. I suspect the lack of good help in hindering them like so many other businesses. If you are looking for Skechers, it is certainly the right place.