I have had BSW for 20 years. I enjoy the doctors that I have. My rule is if you don't like the…read moredoctor change them, but there has only been one specialist I have had to do that with. The rooms are clean and they not only wash hands between patients but they also sanitize with sanitizer. It is a policy of theirs. I had a situation with no masks being used at a facility so I just searched on the internet and found an email / name of the second in charge. I let him know what was happening and this changed the next day (I had another appointment there). I like their policy to be your own advocate so if something in your gut is telling you something speak up! I kept fighting for my pain issues and was diagnosed with fibromyalgia. That was 18 years ago. I still kept getting pain, and I found out I had a rare immune disorder. My doctor fought for me and I absolutely will always be thankful.

Hospital and Clinic staff and Doctors are caring, however system overall is not. System knew they…read morewould no longer accept marketplace plans after 2026, yet did not announce it until after open enrollment. Some patients do not have access to employee plans and rely on Marketplace plans. Baylor Scott and White has decided to make a political based business decision based on recent Medicaid changes, while eliminating individual marketplace plans. For patients, we work to build our medical care teams within the BSW system, only now to be told our continuity of care matters not. Interestingly, the media is the one that has announced the end of these plans, yet the system has yet to inform the plan holders. I am sure that they will further change clinic and hospital insurance policy to not accept outside insurance plans. Sad to see a community care system which sends the message to the community "we want to care for you, but only if you are not on a marketplace plan or Medicaid". I used to be a proud customer/patient/client of Baylor, Scott and White but they have demonstrated a few times now, they care not about patients not Medicaid or marketplace associated.

Professional group. Fast and great support staff. Easy to…read moremake and change appointments.

Got there at 9am, made me sit in lobby for well over 7 plus hours. Lady took me back for blood work…read moreand she blew a vein. Blood went everywhere, then says she doesn't have anything to clean me up with. All over me, my jacket. I said do you have a wipe I can have to clean me up. She barely spoke any English. I couldn't understand her. Kept saying no. Sat in my own blood the rest of the duration. Arguments broke out in front small kids. They said if I needed surgery there was no General Surgeon on premises and that they would have to transport me elsewhere. Thought it was my appendix so they just left me in lobby with no one to check on me for 7 hours. Horrible!

A camping trip to Dino camping park turn scary when my daughter fell and needed to be seen. This…read morewas the closest to the campground. As we arrived there was one lady at the front doing the check in, she greeted us and started getting information. We were called to go in to be seen by doctor. My daughter was definitely scared, crying and screaming. Nurses and doctor were very calm and started taking her feel safe. Jennifer and Kelsee explained to her what their duties will be and helping her feel at ease. They were very friendly and overall stayed calm during a scary moment for patient and parents. Kaelee came by to take X-rays and hold her hand as she spoke softly to my daughter and also explained the steps she will be taking. My daughter was cold and she brought her a very warm blanket, providing her comfort. Once doctor Sydneer arrived, he as well explained what details, pain, discomfort she might feel along the process. Of course is never easy but they made it as comfortable as any parent will appreciate. Hope to never have another emergency but definitely had a 5 star service. Hoping bill is also as nice as their service.

We've been here for emergency room visits, in-patient testing, lab procedures and imaging…read more Everyone has always been kind and polite. There has been really nothing to complain about except for maybe the slowness of having to be checked in thru admissions for every visit. It would be nice if that could be speeded up to not have to wait there to go and have to wait again in the actual dept you are visiting.

everything it is old. It's mostly technicians taking care of you when they're done with you while…read moreyou're lying on your bed in the ER they say goodbye. You can go now you're all done and you have to walk out on your own if you can find the doors.

well , I thought I'd seen bad but nope this hospital added all the cherries on top. worst , by far…read moreidk how this is considered a hospital or emergency care facility. I hope they get better nurses & doctors .

I'd like to start by saying I've lived in this town for going on 20 years and I've heard a lot of…read morenegative reports about Parkview regional Hospital in Mexia, Texas, but I'm here to tell you first ,that my father-in-law was in Parkview and he was treated excellent. my brother-in-law was in Parkview visited both of them and every time I did everybody was as nice as could be no complaints but now I can report a personal experience I had to live in the hospital for three days with cellulitis and I couldn't have been more pleased with the care that I've received. Any number of between eight and 10 different RNs and LVN measured right up to the top of the scale. Both, Megan case manager for Dr. Timothy Alan and Dr. Allen visited daily and examined the charts and gave helpful advice to the staff, and were kind enough to stop in and ask my feelings on what was going on and you don't find that in a lot of places.I think these people that are down on the hospital ought to give it another look of why their experience wasn't the same. I know all situations are different, but nobody could change my opinion!!!

I'm from Washington State and my son is based at Ft. Hood. He and his wife had their baby on…read moreThursday 2/19/2026 in the afternoon. The staff was fantastic with my daughter in law and my son, as well as the family. Thank you for being so kind, supportive and compassionate.

If I could give zero stars, I would. First of all, they use the MOST dysfunctional phone system I…read morehave ever encountered in any organization anywhere, ever. Fix it by having a proper, updated directory of departments and personnel. Every department should have their own phone lines and their own answering/message system. All calls must be returned the same day unless specified otherwise the the patient. Second, in this political climate, don't employ Chinese nationals or dual citizen Chinese in the SURGERY DEPARTMENT! If you can't speak intelligible English, you can't work in a Texas hospital. Shouldn't have to say it, but there it is.