Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

I highly recommend Linda Stimson of Inner Visions Interiors. We were moving into an antique home…read moreand wanted to decorate our great room starting with a blank slate. Linda helped us focus on a scheme from soup to nuts, starting with the selection of rugs and adding furniture, lighting, wall and window treatments. She very efficiently orchestrated the process so that we had everything in place by the holidays. It's stunning, love the results!

We live in a smallish house built in 1928. Linda helped us redo lighting, flooring, furnishings,…read moreand art in the living room, dining room and entrance. The space is challenging and Linda worked miracles with it. She managed to get existing furnishings to mix with new items that she helped us choose. Her expertise with lighting and color are remarkable. We were hoping for some improvement and ended up with something really special. Our living space is so much lighter, more functional and - prettier. Meanwhile, historic furniture, art, etc has a place as well. We are delighted. On a practical note, in any renovation, large or small, snags happen. Linda was super quick to resolve the two minor issues that came up. She was totally committed to seeing that the job was done perfectly. No detail was too small.

Loved Megan! Professional, responsive, creative, helpful, patient and relatable. We have a finished…read morebasement, but it was filled with boxes, exercise equipment and kid toys. Megan helped us design a livable space for us and our kids. She proposed layouts, mood boards and items to purchase within our time frame and budget. Would highly recommend!

If I could give 1000 stars to Megan Healy Design I would!!! First of all- Megan Healy is incredibly…read moretalented not only with her sense of design, color, textures, but also layout/flow of a space and, even better and more rare in my experience, finding that perfect balance between beautiful design but practical functional use. She also is an excellent listener and really gets what her clients are going for and is able to use her years of expertise in the field to research solutions, find just the right pieces or paint colors, while also magically working well within the budget. You feel as if you're in a wonderful collaborative partnership with her where she is very open to ideas, suggestions and feedback but also uses her expertise and talent to guide the planning and finishing process. She's flexible, attentive, incredibly professional and reliable. She was able to calmly and kindly work with me on a fast, stressful timeline (due to an unexpected move in office space) and a restricted budget to transform a previously neglected office space with challenging space issues into a beautiful, healing space that my clients and I love. Megan is truly a pleasure to work with and a shining gem in her field. I give her my absolute highest recommendation for any design work you may need!!

Mark designed my South End loft and it was GORGEOUS! I had failed miserably at trying to design it…read moremyself. Mark made my loft a home! I fully recommend Mark and his impeccable taste!

Mark Allen is a young, upcoming designer who is located in Boston. His designs are fresh,…read moreinnovative, and cost effective. He is a personable man who always considers the client's needs when designing for them. He is adept at a variety of design styles, from traditional to contemporary. What distinguishes Mark from other designers is his drive, which enables him to satisfy his customer's needs in a timely and efficient manner. When Mark designed my space, he was able to incorporate my favorite pieces with new purchases in a cohesive manner, blending them as if they had always been together. I was completely satisfied with the work he did for me and would wholeheartedly recommend him to others

We recently had the entire interior of our new home painted by Decolores Painting, and the…read moreexperience was absolutely outstanding from start to finish. From the very beginning, Sue was a pleasure to work with. She was patient, responsive, and incredibly thorough. She helped me develop a detailed scope and fair pricing for a large, complex job, even accommodating two rounds of changes as we expanded the project. Her organization and communication made what could have been a stressful process completely smooth. On the first day of work, I knew we had chosen the right team. As soon as the door opened, Sergio, Hugo, and their father immediately laid down protective tarps before stepping inside. This small gesture spoke volumes about their professionalism and respect for our home. Their prep work was meticulous. They carefully patched cracks, smoothed out imperfections, and caulked all the woodwork to ensure every surface was perfect before paint went on the walls. When it came time to paint, it was clear these three are true craftsmen. The precision of their lines and the care they took with every detail elevated the results from "good" to truly exceptional. They also have outstanding woodwork skills, which was especially important for our project since it included intricate kitchen cabinets and several built-ins. They sanded, patched, and refinished everything so beautifully that it all looks brand new. They couldn't have been more patient as we worked through our color selections, including one color we ended up changing after seeing it on the built-in. They handled it with kindness and flexibility, never rushing us or making us feel like it was an inconvenience. The team also coordinated seamlessly with other contractors, adjusting their schedule and room sequence to fit perfectly around our flooring and carpet installation timeline, which something I really appreciated as it was very stressful to navigate. In every interaction, this team demonstrated skill, pride, and genuine care. It's rare to find a company that combines quality workmanship, professionalism, and such a thoughtful approach to customer service. I can't recommend Decolores Painting highly enough! if you're looking for painters who treat your home as if it were their own, this is the team to call.

Decolores was fantastic to work with. We worked with them to paint the interior of our house before…read morewe moved in. I was worried about coordinating with a contractor from 500 miles away, but Sue, the Decolores Project Manager, put my mind at ease. She was a 10/10 communicator throughout the project, and has probably the clearest most thorough text messages of anybody I've worked with. The job was done on time, on budget, and the paint quality is outstanding. On top of that, Sue was very helpful in coordinating with other contractors I had on-site as well while I wasn't there. I'll be going to Sue and Decolores for all my interior and exterior painting needs in the future. Thank you!