I brought a friend who was considering replacing some bureaus with a closet style storage unit. We…read morelooked at 3-D screen versions of what she could have. The showroom was set up with different venues. They were living room spaces, bedrooms, washing, drying examples and many more. We had a tour of the workshop and learned all what goes into designing and delivering this type of product to the homeowner. Review rated on visit to their showroom and sales service. Have not purchased yet.

Excellent experience with Closet Factory with designer Jaclyn Edwards and installers Chris Aurillo…read moreand Kevin Thibedeau. My mudroom project came in on time and on budget. Jaclyn worked on a number of design revisions to get me what I was envisioning and in my price point. Although three of the drawers were damaged during shipping from the factory, Chris and Kevin identified the issue before I even noticed it, gave me a great temporary solution that looks beautiful in the meantime, ordered the new drawer faces, and scheduled the reinstall immediately. Damage happens in any project, but what matters is how the company addresses the issue - Chris & Kevin were terrific. People should definitely think outside the box and use Closet Factory for mudrooms/ laundry rooms - not just closets. The shoe drawers are a terrific solution to keeping kids/teens shoes out of sight and they are the only company that works directly with DryAway for an amazing drying rack that 100% upgrades the entire room.

I highly recommend Linda Stimson of Inner Visions Interiors. We were moving into an antique home…read moreand wanted to decorate our great room starting with a blank slate. Linda helped us focus on a scheme from soup to nuts, starting with the selection of rugs and adding furniture, lighting, wall and window treatments. She very efficiently orchestrated the process so that we had everything in place by the holidays. It's stunning, love the results!

We live in a smallish house built in 1928. Linda helped us redo lighting, flooring, furnishings,…read moreand art in the living room, dining room and entrance. The space is challenging and Linda worked miracles with it. She managed to get existing furnishings to mix with new items that she helped us choose. Her expertise with lighting and color are remarkable. We were hoping for some improvement and ended up with something really special. Our living space is so much lighter, more functional and - prettier. Meanwhile, historic furniture, art, etc has a place as well. We are delighted. On a practical note, in any renovation, large or small, snags happen. Linda was super quick to resolve the two minor issues that came up. She was totally committed to seeing that the job was done perfectly. No detail was too small.

Diana is an unusually gifted and reliable professional. I had a number of battle-scarred antiques…read more She saw them on site, assessed what processes would achieve what, and provided a reasonable estimate. They have never looked better! She is a clear communicator, very very knowledgeable about furniture and what it's made of, and comes through every time re the forecasted time frame. Her work is right on par with much more highly priced professionals - and believe me, I've tried them so I should know. This one's a winner.

I cannot say enough about the Pink Pinecone! Diana is amazing. She works with you and takes time to…read morefigure out your vision for whatever piece you want refinished or changed. Her artistic ability and creativity is awe inspiring. She took an heirloom piece that was passed down from my mother in law and is very special to us and turned it into a family treasure! I never thought this piece would be able to be restored. Not only did she restore it, she made it look like something out of a catalog but was able to preserve its natural vintage beauty. I will be using the Pink Pine cone again. If you're looking for someone to help you either keep or redesign something special for you, look no further!

We had finally decided to renovate our condo and had no idea what we wanted. In comes Brad and…read moreKendra to the rescue! They were very thorough and had a lot of reference material we could look at to help us narrow in on our vision. Both Brad and Kendra asked us a lot of questions of what we were looking to achieve and through our input were able to come up with a final look we were absolutely thrilled with! They were very responsive and quick to follow up and came up with multiple alternate ideas when we were unsure about something. Overall we were most happy with the design and color choices that perfectly matched what we had pictured in the back of our minds. They are very flexible whether you're a person who love every minutia of choice or want to throw caution to the wind and let them use their imagination to come up with a design! We would strongly recommend them if you want a unique design or vision that has yet to be discovered!

I was overwhelmed at the prospect of staring at paint chips and second guessing my selections…read more Brad came in and did a walk through on short notice. He accounted for the flooring, direction of light and our existing furniture and transformed our dated home with his paint selections. His picks were spot on. He followed up and communicated with us impeccably. Save yourself the headache and let his eye do the work!

I went with my parents to help them pick out a kitchen backsplash, bathroom floor tile, shower wall…read moretile, and shower floor tile for their new in‑law suite. There were so many amazing options to choose from. We were greeted so warmly by several employees, and ended up working with Shannon, who was fantastic. She helped us finalize our choices, asked smart questions we hadn't even considered (like grout color), made thoughtful suggestions, and recommended an anti‑stain sealant for the tile we selected. We left feeling completely confident and excited about the selections--and I called her a week later and she still remembered us. For anyone curious, we chose: * Kitchen backsplash: Casablanca (Aqua) * Bathroom floor: Grespania Bolshoi Navy * Shower walls: Docklands by Grespania (Blanco) * Shower floor: Penny Round by Hyde We can't wait to see everything installed. I'll come back and update with photos once it's all in. Thank you, Shannon and team!

I'm a builder (GC), also a real estate broker and have been in business for over 20 years. I do two…read morepersonal projects a year and opened an account with them in 2022. They offer 30% discount to contractors, builders, wholesalers, tile-installers, etc (licensed professionals). Last week, I made a purchase for $1700 and my discount was not honored, I reached out to management to rectify this and spoke with the store manager, Cheryl LaFlamme who claimed I was not eligible due to not having visited the store in a couple years. She asked me to send her multiple forms of my licensure to confirm I was eligible, which I did as requested, and she stopped responding to all communications and did not honor their policy. Of note, that their policy does NOT require frequent visitations for the discount to be applied with a valid account.

Update 2019: After eight years of my original review, I continued interacting with Askin from time…read moreto time. He became my go to interior designer whenever I buy a new investment property. We didn't end up working with every single one of them but at least he honestly told me if the project will be cost effective or not right from the start. Another thing that strikes me that he keeps himself up to date with the new trend and always manages to surprise me. On the negative side, I wish he could be more available to travel more freely as I could have used him in my southern projects that require extensive stay.

We are extremely happy with the remodeling of our kitchen. Askin gave us few concepts ideas to…read morechoose from and walked us through each option. He understood our personalities and was able to come up with a design that spoke to us. He was very involved during the construction phase. Highly recommended :)

Carol is amazing! I cannot get over the transformation that my living room made. She kept it true…read moreto our style, used existing furniture and gave me a lot of confidence with color. I can't wait until our next project!

Carol helped me re-decorate my bedroom starting with the paint color and wrapping with the wall…read moreart. She shopped, hung pictures and curtains, re-painted frames - you name it, she can do it. She has great people that can help with things like curtain alterations, too, which saved me a huge amount of time and energy. I am in love with my master bedroom! Carol also helped me arrange furniture to accommodate a new piano; gave me great advice on how to use the space on my deck and porch; and gave me a bunch of tips throughout the house just in the time we walked through the rooms. I highly recommend Carol - but be warned - once she gets started you're going to want to re-decorate your entire home!!

I hired Gray Oak Studio to design my living and dining area. Leah, Sonia and Michelle understood…read moreexactly what I wanted (neutral with pops of color, no clutter, more storage) and have created a beautiful space, despite quirks in my apartment (off-center rooms , radiant heat in the ceiling). They have made my apartment look so warm and inviting - it looks like it could be in a catalogue. Their selection of furniture and accessories was spot on - perfectly sized for my home. I second one of the other reviewers - they picked items that I would never have sought out on my own and their use of color and texture makes the whole space pop. My apartment finally feels like a home and it's been wonderful to walk into this lovely space every day! They were very communicative and highly responsive during the entire design process, gently persuaded me to trust them during my periods of nervousness, and stayed within the planned budget and completed the work in a timely manner. They were wonderful to work with. I would highly recommend this team!

We had completed a significant renovation to our home, but by the time we got to the end after…read moreright after selecting the paint colors and a few pieces of furniture-decision making on the space stalled out! We needed help with the finishing touches such as book shelves, furniture, rugs, and window treatments. I spoke to a few designers, and really enjoyed Leah and Sonia's approach and style. I would love to work with them again!