Very professional staff. Knowledgeable and friendly. The billing lady is a plant collector and…read morehad some interesting plants. we talked about them. Appreciated her kindness and giving me time of day. Waiting was not long at all.

I highly recommend Mobility Plus in Lexington! Sean went above and beyond in helping me order the…read moreparts, and then putting my scooter back together. They're AWESOM!! Cindy G

I highly recommend this business operated by very caring and attentive husband and wife owners…read more They helped my elderly father with a state of the art mobility chair that had literally changed his life. He also bought a beautiful lift chair that is electric and makes it easy for him to recline and raise to standing. They delivered the equipment and were very thorough, professional, courteous and will be available if we ever need help.

They messed up my prescription for my cpap supplies. They call me endlessly to tell me they are…read morewaiting on the doctor to change the prescription. Then, they call me after business hours to tell me the department handling my account is closed. Just ship me what my doctor ordered or leave me alone!

Got all my supplies in a reasonable time !!! They were very nice and made sure that I was taken…read morecare of !

Able Care has always been helpful, friendly and accommodating. They always get my supplies to me…read morequickly (the next day or 2 after) anytime I order them. They service my machine in a timely manner. They rented me a portable oxygen machine when I needed to go out of town for work. The agents have always been super friendly and helpful.

my brother had bccs and medicaid, they still continue to bill him! he has been mailing payments and…read moreI have called several times with no return calls or refund! it's illegal and we intend to sue

Great people and excellent service . Another company National Seating and Mobility. Had my chair…read moredown 9 months and hadn't even ordered the parts Extreme came out and looked at my chair and had the parts and my chair fixed in 2 weeks they also installed transfer handles a feature i was told by National was not available. The last time it was down a year before National got it fixed . Extreme took me from hating this chair to loving it . THANK YOU EXTREME

We've used Extreme Mobility over the years for home health needs, however our most recent encounter…read morebrings me to leave this review. We purchased a new electric hospital bed and rails and not long after the purchase the bed rails started giving us issues. We called in and they sent Donnie in for a service call. They collected the fee for the service call, however Donnie the technician couldn't fully repair he rails due to COVID and them not having access to the new part. To buy some time, he said he placed the order but he temporarily rigged the rails up so we could at least use them until the new part came in. Mind you, the rails started giving us trouble within the first month of them being new and installed so they should have a warranty on them to be replaced. Donnie said he would reach back out to us once the new rails came in which was 3/29/21. His temporary fix caused a huge noise to happen every time we put the head of the bed up and down, and the bar was broken but other than that they worked okay temporarily. This was a band aide. Still never being fully fixed. Again, we paid a service charge at this time. We wait, and wait for Donnie to contact us as he said he would when the new rails came in but we have never gotten a follow up from him. With COVID happening we were trying to be patient and hoped he would keep his word. We didn't call in because the temporary fix was working until recently until a few days ago (6/22) and a side of one of the rails popped out. I had to uninstall them by myself because if I didn't they were going to break the electric component of the hospital bed. I contact Extreme Mobility to ask for a follow up from Donnie about the part he ordered. He no longer works there, and they sent a new technician out. In Donnie's notes he wrote he came and fixed the part and closed the order. NOT TRUE! Per a conversation with Kim, office manager they are not willing to fix the bed correctly due to Donnie not doing his part, and they want us to pay another service charge and completely ignore the fact that Donnie never fixed the bed correctly to begin with. They blame us for not following up but they are the business who said they would follow up with us. The new technician (didn't get his name) that came on 6/8/22 made a comment that they have spent a lot of time cleaning up Donnie's mistakes or jobs that were left incomplete, however Kim denies that's the truth. Either way, the bed never got fully fixed, we paid ANOTHER SERVICE CHARGE TODAY for nothing and the owner and Kim have said we are the ones responsible for reaching back out to the company to receive an update on the new rails Donnie said he ordered, but they were on back order due to COVID. Absolutely no accountability and a waste of time and money. We were lifelong customers but we will never do business again due to the shady practices and service we received. In the end, they didn't care to make it right with the customer. They said it was our fault because a year had passed even when Donnie didn't keep his word. They only cared to collect another $60 service fee for a job we already paid for and never received complete service on. What a disappointment. I encourage you to go elsewhere because this company will not make their wrongs right and they deflect it onto the customer. I hope that $60 was worth it. Word of mouth goes along way.

I've been using bluegrass oxygen for over five years. The service has never been great but for…read moresome reason it seems to be getting worse. I was too be at up with a new cpap machine by my doctor. Bluegrass Oxygen kept saying they got the order but needed more info. My doctor sent them everything they asked for multiple times and confirmed the fax number. Still didn't help. They seldom return phone calls. I ended up going with a new company. On top of that mess, when I was getting my supplies from them the price kept going up. My last bill was for $192 after my insurance paid. That was by far the most important had to pay. My insurance company told me they are over charging me and not to pay it. I went round and round with them and ended up paying to protect my credit. That's the last dime they will get from me. BEWARE

This company was referred to us when my Father in law was released from the hospital. We have tried…read morefor nearly 2 weeks to get this company to deliver the right oxygen type for us to travel to the appointments we need to travel to however, this has been the worse experience. They state our doctors office needs to provide more info. Our doctors office provided the needed info and this company STILL has not delivered what we need. I has this company and our doctors office on a 3 way call and this company STILL CAN NOT figure our how to get us the oxygen we need. In addition, they are charging a monthly fee of $28. When I called another LOCAL oxygen company they state our insurance covers the oxygen 100%, so in addition to them NOT delivering our needed oxgyen, they are also trying to charge us $28 a month for someone our insurance covers 100% DO NOT USE THIS COMPANY. I have waited over 24 hours for a manager to speak with me. Either they have NO management or the managers to do not care to help people in need. STAY AWAY from this company!!! Stay local and stay away from this inadequate company.

If you can avoid it home senior care for your parents do it they're better off in a nursing homeread more

We were visiting Lexington to help care for a terminally ill friend. At some point it became clear…read morewe would need a professional "night nurse" to spell friends and family. Based on Yelp reviews and references from UK Health I contacted Home Instead by phone. Whitney, the owner, was very professional and informative. I thought we would need her services in about ten days when my friend would be released from the hospital. As it turned out my friend was released to hospice earlier than we had expected. I called Whitney about 10 AM and she had a professional caregiver at our home by 7 PM that same evening. Kim, the professional caregiver, was amazing --- experienced, sensitive, caring. Unfortunately, we only needed her services one night as our friend passed the following morning. We had paid for a week of service in advance. Quite unexpectedly, Home Instead charged only for the one night of service and refunded the balance. I doubt there is any better caregiving service in the Lexington area.