I contacted Lincare billing department. Whoever answered picked up the phone put it down without saying anything,then hung up. Same thing happened again with different phone number. On the 3rd time a women answered. This lady not only was she yelling at me she was highly verbal aggressive she wouldn't give me her name. She was very insulting to me and she never stop yelling. I called the service inquiries and got better service from Marcie and also Tami and Eve from the complaint department. However the unpleasantries that I received from the woman must be a disgruntled employee who doesn't give a rats ass about Lincare. I thinking about calling the BBB as well as enlisting my congressman about Lincare . If Lincare truly records calls here is the date November 11th between 9:17 and 9:32 am. I have the complaint ticket number and I will look forward to hearing further about this matter. I will never recommend Lincare to anyone except the devil. This women hit more then just a nerve with me. Her attitude was unbelievable. I never experienced such a nasty attitude from even bad companies like I did from Lincare. Billing department. This one is extremely hard to let go. Although I received apologies from other employees which I do accept it doesn't make up for the disrespect, rude, verbal abuse that I received from this one woman. I hope that they (Lincare) can find that recording because she would be reprimanded on the spot. Yes it's one bad apple but it spoiled a whole bunch. read more

This is the worst company for C-PAP supplies. Tried for three months to get them, doctors office faxed prescription to them 8 times. You call and get the run around. Jeanette and Fay will promise you they will work on your request and they don't. You call and get put on hold forever. I think they hope you will hang up. I will be reporting them to Medicare hopefully they won't renew there contract. When I initially had to switch to Lincare because of insurance change I had to go into the office to get started. This office should be condemned by the Norwalk health department. It was so filthy!!! Papers everywhere, No order or filing systems. No wonder they can't find any faxes. So this means everyones personal information is left out for others to see. So much for the privacy act!! Looks like a lawsuit waiting to happen. Don't do business here for CPAP SUPPLIES!!! God bless the people who have to use them for oxygen!!! Hopefully there service is better!! read more

Lincare totally dropped the ball. My wife was going in for a hip replacement and started with Lincare 9 days before the surgery and they never delivered the medical supplies. I called them at 8 AM on the day my wife was coming home asking for an update. I called on the hour speaking to 4 different people (Marcus, Denise, Laura and Shawna) and never got satisfaction and confidence that this would be sorted out prior to my wife coming home by 2 PM. Hospital stepped in and used a competitor as she had to have the supplies. Very, very disappointed. read more

I had to wait 5 mos. Before they told me that my ins. Co. Refused to give me any supplies for my biPap. I was 3.8 hours. 4.0 hours is the minimum for you to be compliant. Seriously! NO filters no tubing, no mask! And it took another 2+ moms. For a caring person to send me an SD card. Now I wonder how long it will take! I am mailing it today! I will keep you posted. I have a very serious illness. No one ever follows up. I agree with Hal H. Lincare please help me! If you do, I will put up a better Yelp review. read more

I'm a pretty tolerant person. I'm at least average in terms of patience, and old enough to have encountered some pretty bad service. That said, Lincare established some sort of bottom in the pecking order of incompetent businesses. It's probably the local manager's fault, but then one has to wonder where are the area supervisors? Columbia Pres in NYC chewed me out when Lincare lost 3 sets of data. Info was obviously not being entered into the computer. I waited all day for someone to show up. The assistants didn't have a clue, and when I asked to speak to the manager they said she wasn't in, and put me on hold to search for my info (again). By mistake, the "not in" manager picked up her personal call she had put on hold, but got me instead. On and on and on. I ran screaming. Call J&L in Middlebury. read more

I have been trying for 6 weeks to get a wheelchair through this company via Medicare for my elderly father. The staff is constantly changing. No one can find the paper work that my father's doctor has faxed over 4-5 times. The personal overturns often and no one leaves records of what has happened before. This company is incompetent and I would never attempt to work with them again. read more

This is by far the worse company I have dealt with in my life. I have now spoken with six different people who keep sending me to a phone number where it hangs up regardless of the number I select. Even when I push the button for the hospital or doctors office. There is no location and no one who works there! This company must be some type of scam! My machine has broken down and I have severe sleep apnea and no one has done anything to get me to a technician. They all act like they are doing something but send you to a dead end. This is not the first time I have had problems with this group. They need to be investigated by Medicare! read more

Linecare is a joke. My doctor has faxed 5 prescriptions for a CPAP machine, and Lincare has lost every one of then. And when you call, everyone in the office has a horrible attitude. They actually seem annoyed when you ask them to look for the prescription from the doctor. The last person who answered the phone hung up on me when I asked to speak to a supervisor. Do yourself a favor. Avoid Lincare at all costs. They are not qualified to work in the healthcare industry. read more

WORST OXYGEN COMPANY EVER! In 2002 I got out of the hospital & was given Lincare as my source for bipap & O2 needs. Lincare was a disaster. I couldn't get what I needed & got the runaround so I changed to Genox. Lincare continued to bill even though I called over & over. Nightmare! Genox couldn't get paid because Lincare was billing! Finally got it straightened out. Had Genox [wonderful company!!] until Lincare brought out Genox. Ugh!! I went with J&L Medical [best company ever] instead. Then the nightmare began! Lincare AKA Respicare has been billing my insurance for services & equipment that I NEVER got from them!! Since August of 2015!! I have called Lincare more times than I care to count & get a different story every time. Unbelievable!! read more

As a visiting nurse I've had the misfortunate of having to deal with Lincare on multiple occasions and it's seems they've gone from bad to worst. Horrific customer service and as others have posted, I have heard the now infamous "Oh, we never received the fax. The doctor has to send it again" spiel more times then I wish to remember. Do yourself a favor, run to another supplier or tell your doc to send the order elsewhere. read more