Went in several weeks ago, asked the lady twice for the Type C Chord, so I could do my own…read morepictures. She refused. She was rude and would not let me do my own pictures. I went in there three times spent way too much money and time for crappy service and pictures. So the last time I had put a picture order in and it didn't show up. Don't waste your time and money for this. Unless they hire more staff. Reconsider your choice for photos!

I wanted to say thank you too the lady I spoke with on the phone this morning 10-12-2024. she gave…read moreme her name but I can not remember it. anyhow I was in a predicament and needed my meds transferred. she was patiant and kind, I have never had to do this before so had no idea how it would work. in the end we were not able to get it accomplished because of a technicality within the computer system and of-course because insurance companies love to find ways to not pay. regardless of the outcome I appreciated her help in dealing with someone else's problem and not understanding. she helped me to understand buy explaining with care and Grace.

I give Curtis Taylor of Independent Home Solutions 10 gold stars for his assistance to us…read more Hi, My name is Steve Huckins, we purchased a used stairlift for my wife and I need help installing and troubleshooting the stairlift. We purchased a used Bruno SRE-3000 and have it partially installed. We had it operational before installing it. We can't get the charger to go from Red to Yellow or green. And no local stairlift companies will help us because it's a used unit. We really need help, Thank you, Steve & Ginger Huckins Curtis, That would be great as long as you service the Troy area. I just need help, the chair worked great before I took it off the rail to install the rail. I am having the darnest time getting any sort of help. Because it's a used unit. Long story short. Then when I initially put the chair on I did a break a part but I found it on line & replaced it. It was the SRE-30035. Then I put the chair back on the rail with that assembly & the cover off, so I could see and not damage that again. We just moved here and I'm just trying to make it so my wife can access the basement. Thank you, Steve & Ginger Huckins Unfortunately we are located in the Kansas City area and that's outside of our normal service area. However, I'm guessing from what you're telling me that you may have blown the fuse when taking the motor off the rail. If so it's a 5amp mini blade fuse which is located on the carriage of the motor. This fuse can be purchased at just about any auto parts store. Hopefully this information helps you out. Curtis, YES, YES, it was the fuse. Thank you, Thank you A 1000 thank you's. Words cannot express my appreciation for your help. Steve & Ginger Huckins Curtis, $5.00 for the 6 pack of fuses. I was prepared to spend $250-$750 to figure that out. I am speechless, thank you. Steve

From the owner: We pride ourselves on providing custom fit solutions for each of our clients’ homes and lifestyles,…read moreallowing them to age in place. The team at Independent Home Solutions is passionate about providing each and every customer the care and dignity they deserve to live and age in their own home. Our team members provide a full range of services right in-house, from assessment to installation. On-site technicians are factory trained so we can ensure every installation goes quickly and smoothly.