If I could post no stars I would! Customer service is awful. I get a different story every time I call. When I picked up the machine I was told that after 12 months the machine would be paid in full. The first call after a year they said no it's 13 months. Okay so I paid. The next month I get another bill. No, it's 14 months. I finally got fed up and went to the TH office and was told my bill was taken care of. Or I get told it's under my deductible. They have overbilled me and my Insurance Company. I've asked my Insurance to not pay them anymore. I get notices from my Insurance of when they have paid. I look at the Lincare portal and it tells me I still owe but no explanation online. Prior to this they had billed for a different amount. I complained and they change the amount due. I have asked for a copy of my contract but no one seems to be able to give it me! Do not use Lincare! I have found another Company that is much cheaper with the same type of equiptment. read more

I called to tell them about my bariatric walker that will be broken. They refused to fix that. I called tonight about my concentrator in the house that wasn't working right and when my boyfriend took and cleaned out the vent, then it started working, but they say I'm not supposed to clean that vent out and they're charging me $75 for that and then I've been getting tanks the D tanks and I pulled the plastic off the top and they're empty and when I called to find out last time and this time last time when I called, they told me he pretty much get over myself that they weren't coming out till the morning and so I was all night with barely any oxygen and then tonight it took me forever to get him to come out because he didn't feel that it was necessary to come out when I was so lightheaded. I was about to pass out because I'm not a proper amount of oxygen, but I'm for that they're not maintaining their equipment and I'm disabled and I have to have the walker to walk and I have to have the oxygen to breathe and Lincare is not managing their equipment. They're not replacing it when it goes out. They just told me to suck it up and deal with it. Something needs to be done. read more

Lincare has very poor customer service. They will not call you back if you leave a message. Long hold times IF they answer telephone.