I have mixed feelings. I used to enjoy a smoothie from OR but I agree with the reviews about the…read morepoor service times and staff being TOO "chill." Most visits take far too long, especially if there is more than one customer. The employees act as though they believe that the customers have unlimited time so they will chit chat or lallygag. This is a service based business so there needs to be a balance between "friendliness" and timeliness. I realize it's not a fast food joint but no one wants to wait 10-15 minutes for a smoothie or to simply pay for stocked items. This is the reason I don't shop here frequently anymore.

I'm usually the last person to complain about service but it's legitimately bizarre here. Last time…read morewe went in it wasn't even clear who was working, people in street clothes kept going behind the counter to make themselves drinks and despite confirming we were waiting, nobody would take our order, the only actual customers in the store, for about 10 minutes, then the one thing that needed to be made took another 10 minutes while we watched them mostly just talk and make their own drinks. It feels like they're recording a sitcom about friends who work at a cute little shop and you're intruding.

Great team! The sweetest people and so very clean…read more The food is delicious and there was a hiccup with a peanut butter smoothie and they fixed it right away. Will definitely keep coming here. Thanks, Huntley Tropical Smoothie!!

Tropical Smoothie Cafe in Huntley has become a regular stop for me, usually after making an Amazon…read morereturn at the neighboring UPS Store. Between that and the occasional random craving, I probably end up here 1-3 times a month, so I've gotten a pretty good feel for the place. The smoothies are obviously the main attraction and have always been consistently good, but their food is surprisingly solid too. The Thai Chicken Wrap is easily my favorite; fresh, flavorful, with a nice mix of textures, and substantial enough to make a meal out of it. Pair it with a smoothie and it makes for a pretty satisfying lunch without feeling like typical fast food. There's plenty of variety with the smoothies too, so while I have my favorites, I tend to bounce around the menu depending on what sounds good that day. Service is probably the weakest part of the experience, though I wouldn't call it bad. The staff tends to be more efficient than personable; you're not always getting the warmest interaction, but they work quickly enough and, most importantly, after plenty of visits they've been consistently accurate with my orders. The cafe itself is bright, casual, and generally clean, with a relaxed atmosphere that works whether you're grabbing something to go or sitting down for a quick lunch. After this many visits, Tropical Smoothie has proven to be a reliable stop. Good smoothies, surprisingly solid food, quick service, and that Thai Chicken Wrap keeps me coming back. Apparently returning something to Amazon has also become my excuse to grab a smoothie.

Extremely slow and poor quality (product and customer service)…read more We've gone twice and have had the same results each time.

The manager or owner was constantly micromanaging the staff to the point where I felt bad for them,…read moreit's incredibly sad to see an employee trying there best only to be belittled. The smoothies are very ok, they are nothing special but of the few i tried were extremely grainy due to all the additives, the store is nice but they have very little seating.

Family of four has stopped here several times. We always get something different and we try each…read moreother's drinks. Every single drink we have purchase has been great. I cannot finish a coffee in one day so I toss it in the fridge and drink it the next day; it's always just as good as day one. Service is always amazing. Go there expecting to sit for a few minutes but believe me, it is well worth the wait. Actually, if you go around 2:30 on a weekday, the wait isn't long at all. Looking forward to trying more drinks!

Although the lines are long (my only complaint), I have no issues with this location. Yes you have…read moreto wait in line for a bit. If you're that impatient go someplace else. I like the fact that i can get all kinds of different drinks that don't cost outrageous prices. I've had the pink mermaid, and my daughter had the banana bread ice coffee on our last trip. Both were great! These kids are doing the best they can considering the long lines and are always friendly. I can do without the loud music playing outside while I wait in line but I'll get over that trivial issue.

Brunch Cafe is always wonderful! The food is great, we have never had anything we were disappointed…read morewith. Brooke was our waitress and she was very outgoing and polite. She was great. The restaurant is always welcoming, and has a nice atmosphere. Brunch Cafe is always our go to breakfast spot.

I love Brunch Cafe and I do frequent another location but the Huntley one just always seems so…read moredisorganized to me. The atmosphere is chaotic, the service is slow and it's always busy. I know that's a great problem to have but in the morning the last thing I want is chaos. Sadly, I feel like the food here is just mid. I was with a few people and everyone ordered different items. Yes there was more food than we could eat and it was served hot but just ok on the tastiness scale.

This place has fantastic acai bowls!…read more One thing I would recommend and would love to see offered here is the option for a coconut base. But either way, the acai base tastes delicious!! Overall - clean and cute place, located in a great spot, nice workers, fast service and generous with their toppings! So glad you're located in this neighborhood!!

This is my favorite place to go to for Acaí, the base on its own is amazing and there's no other…read moreplace that compares to them! The service is always a 10/10 and they are quick. The store is always clean and stocked. I recommend to everyone how amazing their Acai is, I wish I could take a bucket of the base acai home LOL

It's fortunate to have multiple bubble tea options in this area. We found out that Presotea is the…read moresame owner from the previous tea franchise in this location... they were just looking for more product options and this franchise gave them what they were looking for. We had a mango tea, pineapple smoothie, and some red bean teas and they were all delicious. The price is a little high, but lower than the one down the street. One note is that my 6-year-old didn't like the "tea" flavor in her drink, so if you're buying for kids, stick to the smoothie varieties.

First time here. For some reason other bubble tea places just tasted better.. the tapioca balls…read morewere tooo chewy and not soft. The girls working there were nice and accommodating! They even let us try the custard balls when deciding what to order. It's a very spacious and clean spot!

This place is subtle and cute for a protein/nutrition shop. Great vibes all around. Percy was…read moreamazing and genuine and made sure the shake I picked lived up to the standards... AND IT DID!! I got the oatmeal cookie and it was so good (no weird protein aftertaste). It was gone before I got home bonus points for the tea being sweetened with stevia and just being health conscious with their products without giving up on the flavor.

I'll come here over a DQ any day, all day. Honestly even…read moreover a DD or Starbucks because you can get your coffee kick but WITH protein. As always. Amazing staff thst treats me like family. If you haven't been here, show up. Tons of drink choices you won't regret.

I was seeking a brunch spot in Crystal Lake. Apparently I had arrived during a busy time but found…read morea seat at the bar. A kind and caring waitress at the bar took good care of me and her other patrons. I had the kick of seeing some astonishing images of the Aurelia Boris on a gentleman's computer. He generously shared his experience with me. My quiche and coffee hit the spot on a cold wintry day. This is a great neighborly place to enjoy brunch. The employees appeared as if they were family interacting with patrons and themselves. Great added venue with heaters for outdoor and expanded seating.

So overpriced. I got a wrap a couple months ago. 16 dollars. The avocado was brown, the lettuce was…read morebrown. It tasted 3 days old. I get a smoothie now just wanting to try and it was 10 dollars for a 12 oz. It tastes like water. I can't taste any fruit. Just protein and ice chunks.

Today something was off. I just didn't feel I get the experience that I typically have had in the…read morepast. My comment is more on the service, the service was sparse. My waiter was nice, but I feel I would've expected more. I can't blame her completely, I just wish she was more attentive to my table instead of taking orders from other tables that were seated later than me. I understand that they seemed short staffed on a Monday mid morning being so busy. Take this review as you will. Food was good.

We visited for Father's Day breakfast, arriving around 8:10am on Sunday. We were seated…read moreimmediately, though by the time we left, they were on a wait. The food itself was quite good, but the experience was a bit tricky as a gluten-free diner. There are no GF labels on the menu. When I asked our server what I could eat, she initially suggested the gluten-free pancakes and gluten-free toast. However, when I asked if the pancakes were cooked on a separate griddle, she had to check with the manager and confirmed they are not made on a separate surface (though the hashbrowns are cooked separately). Ultimately, they also couldn't toast the GF bread either. I ordered a cheese omelette (cooked in a clean pan) with hashbrowns and untoasted GF bread. While the server wasn't super knowledgeable upfront, I really appreciated her taking the time to verify the kitchen's cross-contamination practices with management. Options are definitely limited, but the meal tasted great. The server also added gluten allergy to the ticket and advised no cross contamination.