My mother passed in south Dakota. We needed a home in south Dakota and Milwaukee. The funeral…read moredirector at northwest would not take the call from the out of state funeral director. So, I called northwest and the director said she will call the other director when we got off the phone, get she did not call or follow through. We have decided to take our money and business to White Krause funeral home. Those people when we called were on top of what we needed. We were given personal phone numbers to call any time. Northwest did not do this. This is why you can't deal with black folks as they don't take care of business. If you want it done right you know where to go!!?

From the owner: The staff members of Northwest Funeral Chapel will guide your family in creating a meaningful…read moreceremony to honor the life and memory of a loved one. A ceremony can be anything you wish it to be: simple or elaborate, traditional or unique. No matter how it's tailored, such a ceremony is an important step in recovering from loss.

This is a place everyone hopes they don't have to go but we all know there will be times when we…read morehave to make arrangements for loved ones. We worked with Dave and thought he was kind and thorough. He answered all of our questions and we trusted Krause to handle memorial items as well as cremation services. I appreciate being handled with care during a difficult time.

Excellent service. They think of everything (even the small stuff) to make this difficult time…read moreeasier. Wonderful staff. Superb follow up too.

Maybe it is me, but checking into a cemetery seems a bit creepy. I usually would not call a…read morecemetery beautiful, however, Holy Cross Cemetery definitely is, because this cemetery is very well maintained, speaking of which, during my visit there were guys outside cutting the grass and trimming around the tombstones. My uncle and his wife, who are both catholic are buried here and I visit them once a year and every year that I visit this place is always kept in immaculate shape. My father who changed religions in order to marry my mother, could not be buried here, so he is across the street and I can assure you that Lincoln Memorial Cemetery is just an awful place to be buried, I really wish he would have been put to rest here at Holy Cross. Visiting a cemetery is bad enough, so it is nice to know that your loved ones are at a place that is well managed and that the owners have respect for those who are buried there, as well as their loved ones. [Review #178]

This place could use some TLC! There were floods a long time ago and the carpets still have not…read morebeen replaced and are buckling everywhere. Looks like a trip hazard to me, especially with elderly visiting or people that don't pick up their feet! It was nice to have tissues throughout the mausoleum, which I haven't seen in most places. Restrooms are clean and the aesthetics is as nice as can be for a cemetery.

I couldn't find my mom's grave. They helped me find it and loosened the flower vase in her…read moreheadstone. Very helpful.

I can echo the other reviewers with regard to Graceland's follow up and responsiveness: don't…read moreexpect any. They're good face to face and on the day, but the headstone is a few weeks late and still zero response from them.

Thank you for your service and support Michelle Pitts luckett and her team are wonderfulread more

The staff at Pitts Mortuary goes above and beyond to make families feel comforted. The level of…read morecompassion that is shown by the owner Michelle Pitts and her staff is unmatched. After sitting and talking with the staff you will have no doubt that everything will be handled in a loving and professional manner. I will always recommend Pitts Mortuary to families in need of funeral services.

They are a comfort and I would recommend them at my uncle funeral they did a great job.read more

Love their Service and would definitely recommend them they have cremation burial and more in store…read morejust for you so you can see what all the hype is about

We had family members here back to back. We dealt with the Man Mr. Clark and he was awesome to our…read morefamily and was fair. The Lady Mrs. Clark charged us nearly double for the same type of services as previously passed away family members. It was so sad, double talk, poor attitude, eyes rolling, head bobbing, and the whole experience was heartbreaking when she took care of us. After witnessing this, our family has vowed to NEVER send any of us there. When we pass. They now own Leon Williamson Funeral home in Milwaukee WI. Our family will stay clear of both and will pass down to generations. Some say, the only way they will go is if they could be received by Mr. Clark only. He is kind and patient and they have another guy that comes and Prays with the family, I think his name is Bill, he's nice too. So if you go to either of these funeral homes, deal with Mr. Clark directly. Lady Clark is so rude and mean and please be mindful, she will let you know she is the Boss! Oh and if she gets your love ones body BEFORE you have spoken to Mr. Clark, she got you and she gonna PREY on your sympathy. That's her job and she wants every penny she thinks you have. It's your choice. This is my opinion and me witnessing how she played my family hurts because we have trusted the Clarks with our love ones for years. Paradise was the only place we went to even with the Previous owners Mr. Bell and Stark who was friends with my Grandparents. The relationship is broken over greed and taking advantage. Also be mindful that if you have insurance, there is an additional charge. I think most funeral homes charge a certain percentage so if you have cash, pay with it and get all your money back from the Policy later. Again this is my opinion and what I witnessed

This funeral home preys on people who aren't familiar with the complexities of the death care…read moreindustry and the rules they must follow. It relies on confusing and pressuring people during what for most people will be one of the most emotional times of their lives. When doing business with this funeral home, do not take this funeral home's word for anything. They will tell you conflicting or incorrect information about the people in their care. They will omit or be obtuse about information that you should have during this process. You will have to verify the information they tell you by seeking information from multiple funeral homes and individual online research. Every time you call this funeral home, someone different will answer the phone and will not have information about the person under this funeral home's care. Sometimes you get lucky and the person you were waiting for a call back from answers the phone. There will only be one person who can help you, and they will likely be busy doing something else and they will not return your call. You will have to call this funeral home multiple times a day to get information that should be easy to get from anyone working there. This funeral home will make you jump through hoops that no other funeral home I spoke to in multiple states could understand. Because of this unintentional, or perhaps purposeful ignorance, this funeral home will attempt to push you to make decisions that you should not have to make, or take actions that you should not have to take. The year is 2024, and this funeral home does not understand that the internet exists and that not everything needs to be done in person. If you have a choice when you require the services of a funeral home, save yourself the headache and choose a different one. There are many other reputable funeral homes in the Milwaukee area who will not treat you poorly or like a cash cow. You could even ask other funeral homes about this one. The other funeral homes in the area that I spoke to were aware of this one and how it operates.

This absolutely the worst dealing I have to go through in my 50 years of life. A Kenya from…read moreValhalla was disrespectful rude and no help at all please do not use this place. My father purchased 6 plots from this place and they were no help at all!!! So basically wasted a ton of money for nothing!!!

Well a year later and still no grass planted on the graves. Roads are still breaking up and full…read moreof pot holes and standing water. Shameful, sorry my loved ones are buried in such an unkept cemetary. I guess my last review did nothing but cause the owners to give me a false promise.