My 95 year old mom's last 10 days at VITAS Inpatient Hospice Care at Ruth House in West Allis were…read morethe best they could have possibly been. Attentive nurses, aids and doctors, a homey setting, compassionate care and excellent communication. I wouldn't have wanted her anywhere else.

Vitas Healthcare staff were the best. They went above and beyond caring for my husband during his…read morebattle with ALS. They guided us through every phase of the disease and were there til the very end. I will be forever grateful to the love, compassion and support you gave us. You were the best decision I made for my husband's care. God bless you all. The office staff also also were very responsive to all my supply request. We had everything we needed for his care. I will recommend you to everyone I meet. Thank you

We feel very fortunate that a space became available for our Dad here at Luther Manor!! We have…read morealways heard good things regarding the reputation of this care facility from others within the community and as it stands Natalie who does in take has made this process, as seem less as possible for our family at this very stressful time!! We were greeted by name by several engaged staff members and treated with courtesy. We are feeling optimistic that our father will be taken care of with integrity and professionalism.

My grandma was here no longer than 2 weeks. The workers here are terrible they don't care about…read moretheir patients AT ALL!!! Everyone there is there for a free check. My grandma was released here after have a Quadruple bypass for rehab but instead she got worse. They didn't give her the proper care which resulted and me and my family bumping heads with the staff multiple times and us having to basically do their job on the clock me and my family went up their helping my grandmother til we had to leave. She got a bed sore there, got a bladder infection, her feet swole back up because she wasn't receiving proper therapy or help!! This is a terrible place I wouldn't put my ex's dog in here. -10/10 I highly DO NOT RECOMMEND!!!!!!!!!!

An outstanding program and facility for both seniors and young children. Many nurturing activities…read moresupervised by a competent, caring staff.

The staff Monica Gentry and Valerie Ruppel are just as horrible as the other staff they don't care…read moreabout our love ones. That campus needs to be shut down. From the insect problems to the elderly lady that does activities that yell at the clients and snatch things out of their hands. Why isn't anyone reporting the elderly abuse? If they wanted to they can't even get seconds because Valerie which is the social worker takes all the food home. I watch a client fall outside and no one from the campus came outside to help her get up. My mom was so full of BM that I could smell it as soon as they brought her to me. I can't speak for the childcare side but the Adult side is horrible. I asked to speak with the director multiple times and the lady that has the office at the front comes out saying I'm her sister how can I help, you're not who I need. I can't remember how many times I asked the staff to keep my mother things together do they no. That campus and staff is a complete joke. All they want is your money without providing great care. The young lady that did our tour was so sweet and nice but she no longer is there. I wish I could remember her name. Not all of them are bad it's just the rooms upstairs those lady's have the nastiest attitude. Please don't send anyone you love to the Bucyrus Campus