BEWARE! This office is very UNPROFESSIONAL and Dr. Christi Cheng is emotionally unstable and rude…read more When you call to make an appointment the guy that answers the phone works from home because there are children in the background yelling - he has you on speaker phone so you can barely hear him. I was taking my son in for a follow-up post ER visit after having several focal seizures and was going to request a referral for a new neurologist. Long story short, Dr. Cheng became UNHINGED when she looked at her computer schedule. The appointment was noted on a different day, but when I told her the scheduler gave me this date and time she began yelling at us that she needed to see the new patient first and we would have to wait (mind you, we're already seated IN her office). When I told her that we had another appointment and that we couldn't wait, oh, she really got confrontational! I told her it was very unprofessional of her to react that way in front of my son who wasn't feeling the best. I had to calm him down in order to avoid causing another seizure. We left the office without the care he needed and felt very shocked, disheartened, and discriminated against.

Do not, under any circumstances, do an online appointment for birth control here. I found her…read moreoffice through zocdoc and just needed a prescription filled until my Gynecologist could see me. They billed my insurance for a well women's visit instead of telehealth. (Literally impossible over the computer). Which meant when I received a real well woman's visit that I'd been waiting for, my insurance wouldn't cover it. The mistake wasn't discovered until after they billed it to insurance. Leaving me 300$ to pay out of pocket. When I called the office to fix the visit I received a "too bad so sad. And general we do not care attitude. I will never be returning online here and am warning everyone of my terrible experience.

I have been a patient here for a few years now and I like that my doctor (nurse practitioner)…read morelistens to my concerns and is respectful. The office moved from the downstairs area of the same building. The building itself needs some updates and renovation but at least the doctors in this office provide support unlike other clinics and hospitals I have attended in the past.

Dr.Zhang very professional to me,very details, friendly and sweet staff team, highly recommended…read more Nice and clean office.

"NEVER" answer phone calls and no one relates messages at a timely manner. If you need to…read morereschedule or notify the office about anything you will NOT get any help at all. This is VERY debilitating and upsetting. This is not functional. You can't even leave a message because it only rings and rings and rings and then hangs up on you.. and when the office is closed and you get a advice, nurse they do not relate the message to your doctor.

Services is ABSOLUTELY AWFUL! I have a business card for my…read moreso-called primary doctor I have been calling for over a week with absolutely NO RESPONSE! The phone just rings for the clinic then hangs up. When I tried to use the administrative prompt the response is not available leave a message. NO ONE RETURNS OR ATTEMPTS TO FOLLOW UP on phone calls. I have been in need of medical equipment authorization perceptions for weeks I have NOT been able move forward with my care.

In addition to exact, updated medical insight, Dr. Agbowo shares holistic wisdom. For example, she…read moreshared that a particular supplement I was taking with little benefit could easily be replaced by making ginger and tumeric tea, "with fresh ginger and tumeric, slice it really thin, simmer for 15 mins." Perfect! Dr. Agbowo delivers terrific health protocols and boosts, no matter what.

I have attempted to do a walk in three times 10 am 11 am 1pm and have been told they were no…read morelonger taking walk ins . How when it's still early? Do you only take 1-2 walk ins per day? Very disappointed. I'm done trying with this place.

The front desk receptionist is very rude and unfriendly to patients. They do not accept Covered…read moreCalifornia patients.

Dr.Zhang very professional to me, very details to explain my situation, friendly and sweet staff…read moreteam, highly recommended.

We have had many unfortunate medical experiences in our family, and as such have spent way more…read moretime in great hospitals like Stanford in CA and Univ of Washington in WA and everything in between so are qualified to make this opinion. Dr. Rosenthal sets the standard for a medical professional. He not only knows his medicine, but has a bedside manner unmatched by any we've come across. He cared for my mom for many years before her passing. Everytime she was in the hospital, he ALWAYS showed up to check up on her. When she had difficulty traveling to the office, he made made house calls. He is very calming and a great listener. I wish other doctors and hospitals tried to be just a little bit like him. Professional. Punctual. Compassionate.

I had an extremely disturbing experience here that I view as illegal, and I will also be reporting…read moreit to state authorities. It started when several prescriptions that were important, were NOT filled, and the front desk refused to take accountability, forcing me to book a new appointment and miss some extremely important medications. When I came in, Dr. Rosenthal profusely apologized for the incompetence of his front staff, and told me that he knows they can be "disorderly" and told me to call his personal cell phone in the future. On the way out, I asked to pay, and I was told that I would be billed "later." Some time later, I received a "final notice" for a bill for $30. When I called in to ask what the hell was going on, the front office told me that they had made the decision to "terminate me as a client" for non-payment. She was also extraordinarily rude and combative. I view this as not only unethical, but illegal. I will be filing a formal complaint to the Medical Board of California.

The staff were very friendly. The office was quite nice for…read morea clinic and though I was a walk in patient I only had to wait a half hour. The nursing staff were pretty thorough and the nurse practitioner I had was extremely friendly, asking questions and seemed to take her time listening to me more than my own doctor. May come back in other non emergency situations if my doctor is not available

Horrible communication and inability to correct a mistake on their end. I needed a TB test for grad…read moreschool and a lot of urgent cares didn't take insurance for the test. When I made the appointment on June 4th, the person I spoke with said they take my insurance. When I arrived for the test on June 8th, I was told the test wasn't covered by insurance and was $69. Since I needed the test for school, I just paid the fee and it was a little lower than some other places. However, they should have told me at the time of booking so I could have been prepared to pay or go elsewhere. The bigger issue is that they haven't refunded the $50 fee I was charged when I filled out my information online. The online portal just asked for my card info but nowhere did it say I'd be charged a fee. When I went to get my results read on 6/10/26, I showed the receptionist a screenshot from my bank account and she said that was a no show fee and they would refund it since I showed up to my scheduled appointments. When I check my bank account two days later, I don't see the refund. I've made several calls and the people I talk to keep saying they'll look into the issue yet my bank account doesn't show the refund. One person I talked to said I shouldn't have been charged the NSF because I had a TB test, not appt. The person who did my TB test was friendly but I would not go back to City Health due to the above issues.

After many years with Dr. O'Brien, I am very pleased with the transition…read moreto Dr Zandi the last couple of years. It as been seemless, having the same staff has made it very easy. Plus his recommendations have helped keep me at a weight I enjoy.

Dr Zandi is very friendly and takes his time with patients. He also offers remote blood pressure…read moremonitoring and tele health appointments which are nice for my mother.

One of the nicest people Lorna and I have ever met. We've…read morebeen with her for 8 years and quickly grew to think of her as a friend and not just our Doctor. A bit heartbroken that she's moving on but wish her a great future with her new direction in life. We mIss you already

I'm so thankful and highly grateful because I able to choose a very knowledgeable for what she does…read moreand have heart as needed in line of her profession.... I suffered severe pain both my left leg and left shoulder! called in late afternoon and still able to squeeze me in , to her tight schedule! Diagnosing is the very hard part of being a Doctor! ""She did it right on the spot,""I have sciatic nerve pain on my leg and frozen shoulder , and giving the right medical treatment, medication and managements I was gradually get better, Thank you, thank you! Thank you very much ! Dr Fortani

Disabled Vietnam vet. Dr's staff is horrible. I had an…read moreimportant minor emergency appointment and I just got referred to er every time saying he is not available for 1-2 months. What's the point? Can't get my prescriptions refilled. Had appointment for blood sugar reading. Said I was fine. Sent home with the staff to schedule follow up appointment but ended up in er 2 days later with a 1500 blood sugar level. I am changing my PCP. Tired of the unprofessional service.

Vladimir Titov was an excellent doctor. He gave me privacy, security, and quality care. I would…read morerecommend him if you're looking for a brand new pair of eyes.