Held a prescription for 3 days. Went in daily, on second day said email was sent for Dr notes and…read moresent another email. On third day went in said they were still waiting. After talking with Dr office, they said they had not received any emails from them. After telling the staff this, they wanted to know if she would like me for her to call. Three days, I got my prescription back and went elsewhere. I needed the prescription item very badly, sad that elderly people are treated neglected!

Back in March when I gave my prescription to them for a portable oxygen machine, I was told that…read morethere is 9 ahead of me and when my brother went to exchange the oxygen tanks they said I was next in line. Now they are telling me that they are sending them out for repair. Someone did call me and said that the units are sent in for repair and it could be up to 2 months. This company needs to more honest and not telling lies. As of 6/27/23 have not herd any word from them. So my advise is to not any business with place. I give them a -20 for rating.

We purchased a scooter for my mom a couple months ago and it's been a huge help. The employees here…read moreare very knowledgeable and accommodating.

Stephanie helped me and couldn't have been sweeter…read more I purchased a gel cushion for my husband's wheelchair and an aluminum ramp. If we need one, I will be back to rent or purchase a hydraulic (Hoyer) lift for him. Clean, well lighted venue Courteous staff Ample parking out front

The chair they gave my grandma for our vacation helped so much. Good spot and the owner is nice if…read morewe're ever in town we will be back

They "replaced" the wheel bearings in my scooter, within 48 hours it was doing the same exact thing…read moreit was doing before they "fixed" it.

HEARTLAND MOBILITY!…read more Located on 39th about one mile west of I-44 and Hefer parkway exit. Office is next door to Hailey's Carpet, which has a bill board on the south side of highway. Heartland Mobility Specializes in handicap accessible vehicles, mainly vans, and scooters. Heartland does it all from conversions to maintenance. Additionally, Justin, a veteran, is the owner of Heartland which includes Heartland Mobility and a CNG Conversion Company under the Heartland brand, both are the only veteran owned business card n their respective markets. Also, I need to mention Chris and Zach who are amazing at converting vehicles to CNG. I would. Not be surprised if They could do it their sleep! Great guys too! Heartland Mobility understand the tumultuous journey it can be when purchasing a Mobility accessable vehicle. Justin and Sarah strive to meet each and every client 's needs by taking the time to understand each individual circumstances and work to develop a plan that is feasible and flexible regardless if it involves. Unquestionably, this is there COMPETITIVE ADVANTAGE. And yes sometimes a sale is not the right solution and helping people means finding the right fit for their personal situation. Justin's word is his bond and reminds me of how businesses used to operate where a handshake was all you needed and knew you could rely upon it. When hired Justin tasked Sarah being the main person handing day to day operations of Heartland Mobility business which includes expanding market share, general marketing and advertising, sales, and customer service. In a sense a large part of the success of Heartland Mobility is dependent on Sarah's performance. Caveat: I am naturally bias towards Sarah my wife, but I have noticed that each day she looks forward to going to work and is elated when she achieves a solution for an individual in a seeming hopeless situation. Undoubtedly, This is the perfect job for her! For these reasons, I am proud to recommend Heartland to anyone looking for their provided services. Feel free to stop in and visit for more info: hrs from 8:30 to 5:00 M-F. - Cody Allen Thomas

I had a very good experience with this medical store and was completely satisfied with the service…read more The staff was friendly, welcoming, and took the time to help me find what I needed. They made the entire process easy and comfortable. I would definitely recommend this store to anyone looking for quality medical equipment and excellent customer service.

My mom needed a lift chair recliner and an adjustable bed. The staff at Smith Medical were great…read moreat helping us. We were moving my mom at that time and they were very quick with delivery and set up!!

What a great store! Broke.my foot and had to have surgery. It's been a nightmare getting around. We…read morewent to Lindsey and had a great experience at a difficult tome in life. Andi had great suggestions with honest and helpful recommendations of equipment to improve my mobility. The store has a Wide selection of equipment and devises. Andi made informed suggestions at different pice points. Lindsay thoroughly explained my bill. I cant recommend this store more. Great merchandize, but. the young women I encountered are exception !

In need of an electric/scooter wheelchair as well as other orthotics to help assist with loss of…read moreADL's. We noted several employees yet not one offered their assistance or expertise with the medical equipment to us during the 45 minutes we were in the store.