who can say they took a boat to the airport? so easy to navigate at this airport and love all the…read morefood, drink and shopping options. limited seating.

Decent airport, small and busy. Don't love that you don't get your gate info early, but small and…read moreeasy to navigate. Security was a breeze. Not much seating area or restaurants, and can be HOT but that's expected in Italy. Everything was delayed because of weather over the alps causing many people to miss thier connections. Definitely mainly blame Lufthansa, but if the airport was bigger maybe we would have been more efficient.

This system would've been amazing and will really speed up the bag drop process (as I believe that…read morewas the intention) if all the machines were operable, unfortunately out of the dozen maybe 5 or 6 was functioning not to mention more often than not the red lights kept flashing atop the machine meaning something went askew. I honestly think that if they can sort out the machines, I have no doubt that they wouldn't have the long windy lines they have, it is actually a very good concept. If you are flying easyjet make sure to pay for this service ahead of time or when booking.

No customer service. I was trying to messenger them and get a live person one hour for three…read morequestions to 20 minutes per question.Reply to me after I responded within 30 seconds. Flight canceled no person to help get you on a new flight. Had to spend $1,100 more on another airline to leave the next day with 0 help from EasyJet. Prices are way more if your buying last minute. EasyJet should pay at least 50% of the other airline. I believe this company should have better customer service and support.