I unfortunately did not have a pleasant experience with this company.
I came across Mr. Link's instagram and was very impressed by his weight loss and fitness story. I was offered a week of free classes for myself and a friend and decided to take him up on his offer.
I decided to take the Wednesday morning, 6:30 am, class on 10/12/16. I reserved my spot by sending him a text message the day before. He confirmed my reservation and even invited me to a class he was instructing that evening.
I received a text from Mr. Link at 5:30 am on 10/12/16 confirming the class and location. He also told me to call him if I got lost, the class was being held in the gymnasium at Riverbank State Park.
I arrived at the park at 6:00 am and I called Mr. Link because I was lost, he did not answer his phone and I left him a voice message. I waited for about ten minutes and after not getting a phone call or text, decided to try to find the building myself. I came across a park employee who showed me where the building was.
I got to the gymnasium at around 6:15 am, it was locked. I looked to see if anyone else was waiting, I was going to ask if they were waiting for the Link Fitness class but the only other people around were jogging on the track.
I sat around for another ten minutes, other people had tried to get into the building after me but it was still locked. I called Mr. Link again at 6:28 am, no answer. I immediately sent him a text and told him I was waiting outside and the building was locked. NO RESPONSE. I waited for another ten minutes and went home.
I decided to give him the benefit of the doubt and assume something terrible happened to explain the lack of response to my calls and text, as well as not showing up. I received a text message from him at 8:20 am apologizing and saying that he had a training and forgot his phone. He then said that someone by the name of Angela was instructing the class and was inside the building. I became upset after getting that message.
First, I would have expected a phone call. Second, what personal trainer doesn't carry his/her phone on their person at all times? Third, if someone else was instructing the class why wasn't I given their number or vice versa? Fourth, saying this person was inside was not true, I was there waiting for over 20 minutes and the building was locked.
I can't stand having my time wasted, and I hate unprofessionalism. I really wanted to support this business because the pictures and video that I had seen looked excellent and I wanted them to be part of my fitness repertoire. Unfortunately the actions of Mr. Link have left a bitter taste in my mouth. read more